I would like a explanation.

wolfbone · November 2019

I tried to login, and it said my deatils where changed by a admin. I want to know what's going on, as it clearly is happening to alot of people. I would like you to put out something exokaing why a admin has changed my password/account details. right now, I'm more concerned that my accoutn might of been hacked, and the lack of any public addresing of this just makes it more concerning.

ChunkyCat · November 2019

Hamster died. They had to get a new one.

You know how it goes.

pdblake · November 2019

ChunkyCat wrote: »

Hamster died. They had to get a new one.

You know how it goes.

At the moment it seems like the hamsters are slowly, systematically, being tortured to death.

SeaGtGruff · November 2019

No, it was just a generic message that said our account details *might* have been changed by an admin.

Since it happened to everyone, it may have been a hiccup or system update on their side.

Or the "reset password" thingy may have been applied to all accounts across the board for some reason.

Yes, it would be good to know what happened.

But as long as you change your password, everything should be fine.

wolfbone · November 2019

SeaGtGruff wrote: »

No, it was just a generic message that said our account details *might* have been changed by an admin.

Since it happened to everyone, it may have been a hiccup or system update on their side.

Or the "reset password" thingy may have been applied to all accounts across the board for some reason.

Yes, it would be good to know what happened.

But as long as you change your password, everything should be fine.

I was given a message saying my account details had been changed. I would like to know why, as currently I suspect they've been hacked

SeaGtGruff · November 2019

If it was the same message that I got, it said "might." I wish I'd taken a screenshot of it, but I'm pretty sure it was a generic sort of "Oops! It looks like something unspecified happened and you need to reset your password!" message. Maybe someone who hasn't tried to visit the forums again yet will get the message, screenshot it for us, and post it.

But I agree that some sort of comment from ZOS would be nice.

Sylvermynx · November 2019

You can check the message, first post of this thread:

https://forums.elderscrollsonline.com/en/discussion/502153/an-admin-recently-changed-your-information

MattT1988 · November 2019

You can use the same password you had before if you’d like.

wolfbone · November 2019

Sylvermynx wrote: »

You can check the message, first post of this thread:

https://forums.elderscrollsonline.com/en/discussion/502153/an-admin-recently-changed-your-information

my message was different, said a admin had changed my account details and that I needed to change my password.
I'm finding it weird that zenimax isnt saying anything about it

Bekkael · November 2019

wolfbone wrote: »

Sylvermynx wrote: »

You can check the message, first post of this thread:

https://forums.elderscrollsonline.com/en/discussion/502153/an-admin-recently-changed-your-information

my message was different, said a admin had changed my account details and that I needed to change my password.
I'm finding it weird that zenimax isnt saying anything about it

Mine said the same as yours. I wondered if I had been banned. I think a lot of people thought they were banned or hacked.

Lumenn · November 2019

I know the mods are reading, they might want to up this on the chain of command and let us know something. Even the RUMOR of a breach, like blood in the water, can hurt a company, especially with the gamer community. No hackers HERE of course. Just the silence when the subject is broached doesn't inspire confidence in their security.

SeaGtGruff · November 2019

Sylvermynx wrote: »

You can check the message, first post of this thread:

https://forums.elderscrollsonline.com/en/discussion/502153/an-admin-recently-changed-your-information

Yep, that's the message I got.

And it does not say "might," so I was wrong about that. Okay? I WAS WRONG!

[runs away weeping hysterically]

Ragged_Claw · November 2019

Please ZoS, who is this admin going around changing our passwords and why? Are they drunk, bored, at a loose end on a Saturday night? In all seriousness an explanation would be welcome, getting tired of the silent treatment with everything now.

Path · November 2019

Same.
Changed password via email link.
Please tell me I was not scammed.

Hippie4927 · November 2019

From Gina in another thread........

ZOS_GinaBrunoZOS_GinaBruno
Community Manager
The vendor we use to power the ESO forums reset all user passwords for partners that had upgraded to their most recent software version, which included the ESO forums. You are required to reset your password as a security precaution to address a potential security issue in their forum software. Please be aware that ESO forum accounts are completely separate from your ESO game account, so your existing credentials can still be used to access the game. To log into your forum account, simply go to the sign in screen and reset your password. As soon as we receive more information from the vendor, we'll pass it on.
Gina Bruno
Community Manager - The Elder Scrolls Online
Dev Tracker | Service Alerts | Facebook | Twitter

barney2525 · November 2019

pdblake wrote: »

ChunkyCat wrote: »

Hamster died. They had to get a new one.

You know how it goes.

At the moment it seems like the hamsters are slowly, systematically, being tortured to death.

They were vaping too much

barney2525 · November 2019

Path wrote: »

Same.
Changed password via email link.
Please tell me I was not scammed.

you were not scammed by this

now, if you consider ESO a questionable purchase..... got no comment on that

Kynewynn · November 2019

This issue should be officially addressed instead of a hard to find explanation in some concerned thread.