Do you hate being logged out after 15 minutes?

phuein · October 2019

Because I know I do. And we all pay to play this game. It can't be such an intolerable load on the servers, when they are already sharded (instanced), to just let us idle for an hour.

And we should absolutely never be logged out in our own player homes. Ever.

Please comment if you agree and would like to see this fixed.

Goregrinder · October 2019

Hate is kind of a strong word.

L_Nici · October 2019

We all know the servers are not known for being super great if many players are online, so in my opinion logging idle players out of the game after 15 minutes is completely fine. I really never had an issue with that, if the servers don't work properly and you can't log in afterwards then its not so good, but really your own fault, if you want to play a game you don't stand idle for 15 minutes.

Goregrinder · October 2019

L_Nici wrote: »

We all know the servers are not known for being super great if many players are online, so in my opinion logging idle players out of the game after 15 minutes is completely fine. I really never had an issue with that, if the servers don't work properly and you can't log in afterwards then its not so good, but really your own fault, if you want to play a game you don't stand idle for 15 minutes.

I guess people want to do /sleep in game, and have their character logged in sleeping for 8 hours while they sleep. /shrug.

Starlock · October 2019

Nope. Doesn't bother me in the least.

sharquez · October 2019

Non issue. If you aren't playing why are you logged in?

SpacemanSpiff1 · October 2019

No. If you're not playing, don't be logged in.

RefLiberty · October 2019

phuein wrote: »

Because I know I do. And we all pay to play this game. It can't be such an intolerable load on the servers, when they are already sharded (instanced), to just let us idle for an hour.

And we should absolutely never be logged out in our own player homes. Ever.

Please comment if you agree and would like to see this fixed.

For 15 minutes, not really, I cannot agree. I'll will not lament about the recent eu server issues and necessities of it, but in general. 15 minutes is not that short, you have a plenty of time to go to bathroom, make coffee, snack, smoke (bad habit) or whatever you do while playing.
Going for a lunch/dinner and returning to logged in and idle character is a bit too much luxury imho.
Working in the IT industry, I understand and I can agree of policy to keep the server trimmed and at optimal load as much as it is reasonably possible.
For the players home, although they are instanced, you are not hosting the session locally, in a way that your computer is not a hosting server, so dear sir, if you are idle, please pkill -9 phuein.

I think 15 minutes is absolutely reasonable. If you did't even touched your mouse or a keyboard/controller for 15 min, you are not playing the game, you are somewhere else.
I mean, what is the issue really to press log in again. Loading issues that we had recently aside, if everything is working properly, loading is not annoyingly log at all.

Edit:
If you like to look at your char standing in your well decorated home idle, you can make a screenshot and set it as a wallpaper

Nestor · October 2019

Here is the reason as to why you are logged out. Shards, or Server Instances are determined by zone population, which includes your housing. If an artificial number of players are just letting their characters hang around, this means active players have a harder time playing with and grouping with guildmates and friends. It can also increase the time it takes to load the overworld when leaving a delve or dungeon or when zoning. So, basically the whole game slows down and get aggravating for everyone else.

So, yes, you get logged out for very good reasons and the rest of the game population does not have to suffer just because you dont want to log in from time to time.

Tandor · October 2019

No, not remotely a problem for me. There are all manner of reasons why it's a good thing, as already covered here.

llande · October 2019

Not an issue for me. This is a good feature to keep the server load down.

bmnoble · October 2019

You either play the game or log out.

I don't see any issue with logging someone out who is AFK, your clearly not playing your not losing any time you were using in game by being logged out and having to log back in when your actually ready to sit down and play again. And if you were in a group content the group will kick you long before those 15 minutes are up.

pod88kk · October 2019

Hate? No. Am inconvenienced by? Yes, especially the 3 minute kick when you're in the character selection screen.

Xerikten · October 2019

naw I can always log back in. besides i'm not part of the current lazy generation out there.

Langdon64 · October 2019

I think a 30 minute timer would be better. When I'm idle in the game, yes, I can grab a snack, pet the cat and run to the bathroom but, sometimes I am busy Googling the location of a map, or looking up info on furnishings or holiday events. 15 minutes is not enough time.

Bucky Balls · October 2019

>Do you hate being logged out after 15 minutes?

It'd be really nice to be logged on inactive for that length of time [pc-eu] which will kick you randomly farming, in a trial, dungeon or craft station or anywhere, anyhow, any time. If I get up and afk for a few minutes then it must be 3am locally before I can return and find myself still logged in and even then it's rare.

No offence intended but I take it that comments thus far are from players NOT familair with pc-eu?

kargen27 · October 2019

The only time getting logged out was an issue for me was creating a character. I was logged out while trying to find a name I liked. My first few choices were taken so I had to scramble to find a name.

Since that experience when looking for an appropriate name I type "tim" in every couple of minutes then continue my search.

srfrogg23 · October 2019

I've accepted the fact that if I am not playing for 15 minutes straight, I am probably busy doing something else and don't have time to play.

If I'm not doing anything else and I still haven't touched my keyboard in 15 minutes, then it's time to find a different game...

Elsonso · October 2019

The 15 minutes does not bother me. The 5 minute timeout on character select does, though. I usually log out, then go take care of quick stuff around the house before I log into the next character.

Actually, I think I need to retrain myself. The log into the game takes longer than the character select timeout, I think. That plus the 15 minutes would give me plenty of time.

Tandor · October 2019

Bucky Balls wrote: »

>Do you hate being logged out after 15 minutes?

It'd be really nice to be logged on inactive for that length of time [pc-eu] which will kick you randomly farming, in a trial, dungeon or craft station or anywhere, anyhow, any time. If I get up and afk for a few minutes then it must be 3am locally before I can return and find myself still logged in and even then it's rare.

No offence intended but I take it that comments thus far are from players NOT familair with pc-eu?

My comment was based on playing (in the UK) mainly on PC EU and also on PC NA. I don't have any problems with either server, or with the forced disconnection for inactivity.

UntilValhalla13 · October 2019

I mean, if you're away from the game for 15 minutes, it's probably not much more of an inconvenience to spend another to log back in when you're actually playing.

Or just rubber band before you go...

Bucky Balls · October 2019

Tandor wrote: »

My comment was based on playing (in the UK) mainly on PC EU and also on PC NA. I don't have any problems with either server, or with the forced disconnection for inactivity.

Thanks for clarifying, appreciated.

I don't usually get anywhere near to 15mins on pc-eu. I generally don't have issue with inactivity disconnects but have noticed, over the years, a consistently longer inactive duration before disconnect on pc-na than pc-eu.

LadySinflower · October 2019

I think we've all encountered that random warden or sorc in the crafting area or some other place with a container we need to get to, just standing there with their bear or clannfear blocking the container. You go do something else for a few minutes, come back and he hasn't moved. Or the guy standing in the middle of a dragon fight, unmoving until the dragon lands on his head and kills him. The person standing in front of the door of your player home as you leave and still there when you come back because you forgot something in one of the chests... The guy standing in the corner of the delve who is still there every time you run by, but isn't in a place to aggro mobs... The one taking up space in the crowded area around the impresario merchant, jester or new life tent. They are annoying. I can't imagine the number of toons we would see just standing around if the servers didn't log idle people out.

Nordic__Knights · October 2019

Not no but hell no not trying to give bot farms an even extra 45 minutes of nothing if anything if your toon doesn't move x amount of meters after 5 minutes using skills or not it should be kicked imho

Guyle · October 2019

Pro tip, never use the word 'load' and 'sharded' in the same sentence.

Kiralyn2000 · October 2019

Never really noticed.

(What I have noticed is the feels-short time to get kicked back to login from the character select screen. Because a few times I've logged in, and then gone to do something while Long Loading Screen happened. And then came back to find the login screen again. Pretty sure that one is shorter than 15m. But maybe I'm mistaken. /shrug)

Grandma · October 2019

just swap to crown store before you afk. seriously. I left mine for like 50 minutes the other day and it didn't unlog me.

Katahdin · October 2019

It's rarely happened to me whem I had to step away from the computer for a few minutes. I understand why they and most other games do that.

So no, not bothered by it.

CassandraGemini · October 2019

Can't say that I'm bothered by it, either. I look at it this way: If I want to do something on the side (like googling a map or something, as someone mentioned), I can very well move my character an inch after a few minutes to ensure I don't get logged out. Usually I won't be doing anything significant in my dedicated gaming time anyway - well, nothing besides gaming, obviously. And if something else unexpectedly does come up and I have to go somewhere urgently and that urgent thing takes me longer than 15 minutes... then I'm either going to be dead afterwards anyway because it happened in an enemy-populated area, or it was somewhere safe and I can log in again at the exact spot where I left off. Which is really not that big a deal.

Guyle · October 2019

As someone who has to constantly step away from their computer, and tries to make the most of the inordinately long load screens by doing something else, it would be nice to have an option that gave me a little more leeway to idle on a toon, but especially so on the character select screen. I'm not sure I buy it that it's a server load issue, as me idling on my character select screen or doing absolutely nothing in game is very low impact. A simple select your idle time to log out would be nice. And, I can't tell you how many times I get back to my PC and start to move just for it to trigger the log out, often before the 15 mins is even reached. Most games have a window pop up that tells you you're going to be logged out soon due to inactivity. This wouldn't be too difficult a thing to add.

Goregrinder · November 2019

Guyle wrote: »

As someone who has to constantly step away from their computer, and tries to make the most of the inordinately long load screens by doing something else, it would be nice to have an option that gave me a little more leeway to idle on a toon, but especially so on the character select screen. I'm not sure I buy it that it's a server load issue, as me idling on my character select screen or doing absolutely nothing in game is very low impact. A simple select your idle time to log out would be nice. And, I can't tell you how many times I get back to my PC and start to move just for it to trigger the log out, often before the 15 mins is even reached. Most games have a window pop up that tells you you're going to be logged out soon due to inactivity. This wouldn't be too difficult a thing to add.

But you being logged in is taking up a "spot" on the server that could otherwise be used by someone who was actively playing. Servers tend to have limits on "max active connections", and when it's reached, that's it. The limits can be increased, but if the hardware/software used cannot handle that many users signed in, EVERY USER will feel the wrath in the form of bad performance.