EU Players READ This
Dread_Viking
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i want to ask all EU players to go to support and ask for Compensation for all the Down Time We are experiencing since this ihs not just a technical issue but a case of them trying to save money on the EU server hardware and service. i believe this is unacceptable behavior from a AAA Developer. i pay for my ESO+ i am a paying costumer and i demand to be treated like one
Don't worry girl I'm a Sorcerer, i got my Hardened Ward for protection
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Azirius✭✭✭Won’t happen. It’s in the terms and conditions that you agree to that they won’t compensate for things like this.PC EUAzirius Razorclaw - Dragonknight Stamina DPSAlaeneth - Nightblade Stamina DPSKal'Moora - Warden Stamina DPSAetheralia - Templar Stamina DPSThe Grieving King - Necromancer Stamina DPSOthorus - Sorcerer Stamina DPSIdamagaron - Sorcerer Magicka DPSNelienthia - Necromancer Magicka DPSGalvano - Templar Magicka DPSExalted Inferno - Dragonknight Magicka DPSGlacia Hailstrom - Warden Magicka DPSSomara'Ko - Nightblade Magicka DPS/TankLithiriu - Warden HealerYalithra Redoran - Dragonknight HealerTilerius - Templar TankJärnvargen - Dragonknight TankWinter Valkyrie - Warden TankMistress Demise - Necromancer Tank19 -
Cirantille✭✭✭✭✭
✭✭I was just thinking about this
They put up an event and we can not even log in
They need to compensate the times they didn't provide!
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woufff✭✭✭✭Couldn’t agree more !PC/EU&NA - Redguard Nightblade - Grand Master Crafter - Explorer of Tamriel & Skyrim - Playing Starfield (and awaiting TES VI ^^)2 -
themaddaedra✭✭✭✭✭
✭It's just lame what they are doing with servers now. They weren't joking when they said no subscription required. We should have listened 3 years ago lol.PC|EU3 -
ValueDrift✭✭✭Yeah, I'm waiting (but not expecting) a public statement from ZOS on what steps they intend to take to make up for the excessive downtime and problems to paying customers who aren't getting the product they pay for. If and when no such statement appears I'll have to cancel the subscription.1 -
Eldartar✭✭✭✭Dread_Viking wrote: »i want to ask all EU players to go to support and ask for Compensation for all the Down Time We are experiencing since this ihs not just a technical issue but a case of them trying to save money on the EU server hardware and service. i believe this is unacceptable behavior from a AAA Developer. i pay for my ESO+ i am a paying costumer and i demand to be treated like one
Not gonna happen, why should it?1 -
Neophyte✭✭✭themaddaedra wrote: »It's just lame what they are doing with servers now. They weren't joking when they said no subscription required. We should have listened 3 years ago lol.
I think this game would have went bust if it was pay to play atm. They knew it was going to be a sh!t show down the line2 -
Azirius✭✭✭Dread_Viking wrote: »
Maybe. Might be some thing their lawyers would have known when writing up the terms and conditions. I’m not saying I do or don’t agree with compensation for frustrating issues, just saying it’s not gonna happen.PC EUAzirius Razorclaw - Dragonknight Stamina DPSAlaeneth - Nightblade Stamina DPSKal'Moora - Warden Stamina DPSAetheralia - Templar Stamina DPSThe Grieving King - Necromancer Stamina DPSOthorus - Sorcerer Stamina DPSIdamagaron - Sorcerer Magicka DPSNelienthia - Necromancer Magicka DPSGalvano - Templar Magicka DPSExalted Inferno - Dragonknight Magicka DPSGlacia Hailstrom - Warden Magicka DPSSomara'Ko - Nightblade Magicka DPS/TankLithiriu - Warden HealerYalithra Redoran - Dragonknight HealerTilerius - Templar TankJärnvargen - Dragonknight TankWinter Valkyrie - Warden TankMistress Demise - Necromancer Tank1 -
Kraezy✭✭✭Dread_Viking wrote: »TOS does not super Eu Law and Local Law
Whilst I empathise with the situation and I myself am frustrated by it please don't spout waffle.
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Schattenfluegel✭✭✭✭Dread_Viking wrote: »
Maybe. Might be some thing their lawyers would have known when writing up the terms and conditions. I’m not saying I do or don’t agree with compensation for frustrating issues, just saying it’s not gonna happen.
It is always happen. Look on your companys and yours. They are afraid of mass legal action from US citiziens - because they have to sell then. You wont see this on EU, its not legaly supported here in Germany.Edited by Schattenfluegel on October 26, 2019 11:37AMLove my Stamsorc3 -
TriangularChicken✭✭✭✭The only way something is going to happen is when ppl cancel thir ESO+. I mean I haven't been using ESO+ for like 2 years and I'm doing fine - when I loot stuff I only take the things that are worth something (gold, expensive furnishing items, gear that I really need).
Ppl feed them money and in return they get *** on their head (well.. I guess there are some ppl that actually like that).6 -
Dread_Viking✭✭✭✭Schattenfluegel wrote: »Dread_Viking wrote: »
Maybe. Might be some thing their lawyers would have known when writing up the terms and conditions. I’m not saying I do or don’t agree with compensation for frustrating issues, just saying it’s not gonna happen.
It is always happen. Look on your companys and yours. They are afraid of mass legal action from US citiziens - because they have to sell then. You wont see this on EU, its not legaly supported here in Germany.
i can just talk about the local laws hear and the amount of down time is at the point that from a legal perspective in my country that i would not have to pay for the next 30 days of ESO+ just sayingDon't worry girl I'm a Sorcerer, i got my Hardened Ward for protection2 -
woufff✭✭✭✭Where do I need to sign to support mass legal actions?
PC/EU&NA - Redguard Nightblade - Grand Master Crafter - Explorer of Tamriel & Skyrim - Playing Starfield (and awaiting TES VI ^^)3 -
Schattenfluegel✭✭✭✭Dread_Viking wrote: »Schattenfluegel wrote: »Dread_Viking wrote: »
Maybe. Might be some thing their lawyers would have known when writing up the terms and conditions. I’m not saying I do or don’t agree with compensation for frustrating issues, just saying it’s not gonna happen.
It is always happen. Look on your companys and yours. They are afraid of mass legal action from US citiziens - because they have to sell then. You wont see this on EU, its not legaly supported here in Germany.
i can just talk about the local laws hear and the amount of down time is at the point that from a legal perspective in my country that i would not have to pay for the next 30 days of ESO+ just saying
Problem is, you will have no chance to win a process against companies - in all countries. The Terms are secured against this actions. The local law isnt counting on a cord, if you have an international company.Edited by Schattenfluegel on October 26, 2019 11:45AMLove my Stamsorc1 -
Kraezy✭✭✭Suggest you read section 6 of the Terms of Service before beefing up your Law hammer.
https://www.zenimax.com/legal_terms_us
In particularZeniMax does not guarantee that any Services will be accessible or available at all times, in all countries and/or all geographic locations, at any given time, or that ZeniMax will continue to offer any particular Services for any particular length of time.You agree that ZeniMax will not be liable for any interruption of the Services, delay or failure to perform, any loss of Content
Could list a few more but these pretty much cover their arses, regardless.4 -
Dread_Viking✭✭✭✭Where do I need to sign to support mass legal actions?
well remember when WoW the first time got out Blizzard was Forced to upgrade and maintain a proper EU server since thy faced a mass legal action from Eu players since thy ware facing the same server problems. can also state that VALVE/ STEAM just lost a Law suit in France Do to their TOS so it is going to happen hearDon't worry girl I'm a Sorcerer, i got my Hardened Ward for protection6 -
ValueDrift✭✭✭Any part of a TOS that's conflicting with law is automatically invalid. I've no idea if this is relevant in this case, but it's true regardless.
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StabbityDoom✭✭✭✭✭
✭✭✭Just because they don't HAVE to give you compensation doesn't mean they won't. It doesn't hurt to ask, since in the past they have extended contests since EU had downtime.3 -
Toanis✭✭✭✭✭And here I was farming alfiq parts and plunder skulls in the riften necropolis... Leaving just because the inventory was full was a bad idea...
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Dread_Viking✭✭✭✭Schattenfluegel wrote: »You've signed all the ToS guys, it wont work.
if TOS is in Conflict with Local law then it doesn't matterDon't worry girl I'm a Sorcerer, i got my Hardened Ward for protection9 -
Cirantille✭✭✭✭✭
✭✭It doesn't have to be a legal action, it is common courtesy.
Every sensible company would compensate after such terrible service they provided.7 -
woufff✭✭✭✭Dread_Viking wrote: »Where do I need to sign to support mass legal actions?
well remember when WoW the first time got out Blizzard was Forced to upgrade and maintain a proper EU server since thy faced a mass legal action from Eu players since thy ware facing the same server problems. can also state that VALVE/ STEAM just lost a Law suit in France Do to their TOS so it is going to happen hear
Well, contact me if my support is needed.
Now I’m going to play ‘The Outer Worlds’ - great game, costs just 1 Euro for a month and works perfectly
PC/EU&NA - Redguard Nightblade - Grand Master Crafter - Explorer of Tamriel & Skyrim - Playing Starfield (and awaiting TES VI ^^)3 -
Schattenfluegel✭✭✭✭Dread_Viking wrote: »Schattenfluegel wrote: »You've signed all the ToS guys, it wont work.
if TOS is in Conflict with Local law then it doesn't matter
in US...you have a different law system then usLove my Stamsorc0 -
Kraezy✭✭✭StabbityDoom wrote: »Just because they don't HAVE to give you compensation doesn't mean they won't. It doesn't hurt to ask, since in the past they have extended contests since EU had downtime.
Excatly it doesn't hurt to ask, demanding it on the other hand won't work,
Throwing out random Laws / Abritration rulings without fully knowing how the system works seems a little desperate.
YOU (the user) have agreed to the TOS, it's purely down to ZOS whether they are feeling charitable enough to compensate the community. They don't have to ofc but one would hope they would.3 -
eklhaftb16_ESO✭✭✭✭✭I already took my compensation: stopped buying ESO+ two months ago.
Next time the game is on sale, I'll buy the base client and make myself a mule account, and that will be the last money from me until they pull their poop together. Or until they give some nice costume as a subscriber bonus. 
Cirantille wrote: »Every sensible company would compensate after such terrible service they provided.
"Customers aren't always right. But you have to treat them as if they were always right, because you want them to come back and bring you more money." - something my grandpa once told me.
Thing is, ZOS is not a sensible company.5
