Walking Codex, 4 other people we know and myself all had gold taken back from us yesterday and today. We all have different situations. We had transactions between each other. Buying and trading. We bought from a guild trader. We bought from zone chat player. We won prize from a guild. None of us are bots. We didn’t know any of our gold or mats was dirty. I think we are all innocent consumers in a filthy economy. How are we to protect ourselves? Why punish us? Go after the bots!Did you buy large amounts of raw materials or something from someone in zone to resell?
WalkingCodex wrote: »I don't want to be told how to exploit something. But there is a difference between saying "you used the ABC exploit" and here are the 1-2-3 steps you took to exploit. Right now, I have been robbed of gold just because they say say something happened. It is too arbitrary, I deserve more of an explanation and so does everyone that they take gold from.
Actually ToS allows ZoS to reserve the right to not share any details with You if they penalized You for something and You agreed upon that treatment by accepting the ToS.
WalkingCodex wrote: »I don't want to be told how to exploit something. But there is a difference between saying "you used the ABC exploit" and here are the 1-2-3 steps you took to exploit. Right now, I have been robbed of gold just because they say say something happened. It is too arbitrary, I deserve more of an explanation and so does everyone that they take gold from.
Actually ToS allows ZoS to reserve the right to not share any details with You if they penalized You for something and You agreed upon that treatment by accepting the ToS.
WalkingCodex wrote: »I don't want to be told how to exploit something. But there is a difference between saying "you used the ABC exploit" and here are the 1-2-3 steps you took to exploit. Right now, I have been robbed of gold just because they say say something happened. It is too arbitrary, I deserve more of an explanation and so does everyone that they take gold from.
Actually ToS allows ZoS to reserve the right to not share any details with You if they penalized You for something and You agreed upon that treatment by accepting the ToS.
Dusk_Coven wrote: »Dusk_Coven wrote: »Sorry for your predicament but Zos will not say what the exploit was since that just helps people figure out how to exploit. They also don’t share who did the actual exploit since there are legal issues involved.
No game company will PUBLICLY announce the details of an exploit for the reasons you stated.
But they should privately tell the individual. Because the person could otherwise just go on doing what they are doing thinking it is not an exploit.
That said, often exploits are blatant. But in the OP's case, clearly they don't understand what they did.
You are assuming Zos did not handle whoever was doing the exploit.
wrong
So you know exactly what occurred and how Zos handled it but you are merely being coy with your replies. Got it.
Devs punishing players for their faults. Mort, game design director, from Riot Games gave me this super responsible idle to look up to when he said people abusing bugs, exploit, or glitches shouldn't be punished because it's not their fault those things are in the game and accessible to players.
If they are saying players finding things to exploit that are clearly not intended should not be punished even though they choose to exploit it to no end instead of reporting it then that seems pretty brainless.
That is just plain dumb and if that person really did say that they do not have the intellect to manage an ant farm. I seriously doubt any dev/designer working for an online game said such a thing.
Devs punishing players for their faults. Mort, game design director, from Riot Games gave me this super responsible idle to look up to when he said people abusing bugs, exploit, or glitches shouldn't be punished because it's not their fault those things are in the game and accessible to players.
WalkingCodex wrote: »Yesterday, I received an email from customer support saying that I received some gold connected to an in game exploit and so the game took the gold back. The exploit was unnamed and the amount of money taken from me was negligible. I requested more details and was content to wait to hear back.
Until today. Today I answered a message in guild chat and discovered a dozen very unhappy people in my situation to the tune of tens of millions of gold.
So we need to know. What exploit? And when? Because the email doesn't say and it doesn't tell us how to avoid this mysterious exploit in the future.
Because giving me warm regards doesn't make me feel better about this situation. There are a lot of us who want answers.
So, if you have had this happen to you, post it. Otherwise, would like an official response about this.
Thanks, Sarah
Well I'm old, and because I'm old I'm also very skeptical. When I hear about ZOS taking gold away from players and those players coming to the forums to say "they don't know why", well they know why we all know why.
Devs punishing players for their faults. Mort, game design director, from Riot Games gave me this super responsible idle to look up to when he said people abusing bugs, exploit, or glitches shouldn't be punished because it's not their fault those things are in the game and accessible to players.
If they are saying players finding things to exploit that are clearly not intended should not be punished even though they choose to exploit it to no end instead of reporting it then that seems pretty brainless.
That is just plain dumb and if that person really did say that they do not have the intellect to manage an ant farm. I seriously doubt any dev/designer working for an online game said such a thing.
The philosophy is programing needs to be correct or fixed asap. A fix the blame properly and Dev accept responsibility in getting it fixed. Just pressing a skill use button should never be considered an exploit anywhere. Yet many companies will count this as an exploit and it stays in a game way too long if they do fix it.
Devs punishing players for their faults. Mort, game design director, from Riot Games gave me this super responsible idle to look up to when he said people abusing bugs, exploit, or glitches shouldn't be punished because it's not their fault those things are in the game and accessible to players.
If they are saying players finding things to exploit that are clearly not intended should not be punished even though they choose to exploit it to no end instead of reporting it then that seems pretty brainless.
That is just plain dumb and if that person really did say that they do not have the intellect to manage an ant farm. I seriously doubt any dev/designer working for an online game said such a thing.
The philosophy is programing needs to be correct or fixed asap. A fix the blame properly and Dev accept responsibility in getting it fixed. Just pressing a skill use button should never be considered an exploit anywhere. Yet many companies will count this as an exploit and it stays in a game way too long if they do fix it.
I could not agree more that issues need to be fixed quickly once discovered. However, this is not about a simple press of a button. There is a huge difference between finding an exploit and reporting it and finding the exploit and using it repeatedly for gain. Personally I think the comment by that Riot Games dev is taken out of context. If it is not then he is a moron and does not deserve to mop the floors there.
Dont_do_drugs wrote: »VaranisArano still u're discussing in a totally wrong direction, when its about this case. not only one person mentioned it here, also someone from german community posted on facebook a screenshot of his contact with the support about a similar case. those people which got the gold removed, didnt use any exploit, they only sold crowns to someone, not knowing he exploited his gold - then the gold got removed form those, who sold the crowns. and there is something more to discuss about, than only the old repeating question what an exploit is and how to punish exploits. bcs someone just sold crowns to an exploiter, losing gold and crowns now.
WalkingCodex wrote: »Yesterday, I received an email from customer support saying that I received some gold connected to an in game exploit and so the game took the gold back. The exploit was unnamed and the amount of money taken from me was negligible. I requested more details and was content to wait to hear back.
Until today. Today I answered a message in guild chat and discovered a dozen very unhappy people in my situation to the tune of tens of millions of gold.
So we need to know. What exploit? And when? Because the email doesn't say and it doesn't tell us how to avoid this mysterious exploit in the future.
Because giving me warm regards doesn't make me feel better about this situation. There are a lot of us who want answers.
So, if you have had this happen to you, post it. Otherwise, would like an official response about this.
Thanks, Sarah
Devs punishing players for their faults. Mort, game design director, from Riot Games gave me this super responsible idle to look up to when he said people abusing bugs, exploit, or glitches shouldn't be punished because it's not their fault those things are in the game and accessible to players.
If they are saying players finding things to exploit that are clearly not intended should not be punished even though they choose to exploit it to no end instead of reporting it then that seems pretty brainless.
That is just plain dumb and if that person really did say that they do not have the intellect to manage an ant farm. I seriously doubt any dev/designer working for an online game said such a thing.
The philosophy is programing needs to be correct or fixed asap. A fix the blame properly and Dev accept responsibility in getting it fixed. Just pressing a skill use button should never be considered an exploit anywhere. Yet many companies will count this as an exploit and it stays in a game way too long if they do fix it.
VaranisArano wrote: »Devs punishing players for their faults. Mort, game design director, from Riot Games gave me this super responsible idle to look up to when he said people abusing bugs, exploit, or glitches shouldn't be punished because it's not their fault those things are in the game and accessible to players.
If they are saying players finding things to exploit that are clearly not intended should not be punished even though they choose to exploit it to no end instead of reporting it then that seems pretty brainless.
That is just plain dumb and if that person really did say that they do not have the intellect to manage an ant farm. I seriously doubt any dev/designer working for an online game said such a thing.
The philosophy is programing needs to be correct or fixed asap. A fix the blame properly and Dev accept responsibility in getting it fixed. Just pressing a skill use button should never be considered an exploit anywhere. Yet many companies will count this as an exploit and it stays in a game way too long if they do fix it.
I could not agree more that issues need to be fixed quickly once discovered. However, this is not about a simple press of a button. There is a huge difference between finding an exploit and reporting it and finding the exploit and using it repeatedly for gain. Personally I think the comment by that Riot Games dev is taken out of context. If it is not then he is a moron and does not deserve to mop the floors there.
I decided to look it up, and I think I found the source. If not, I'd appreciate someone pointing me in the righr direction - the initial comment on this thread is rather vague.
https://mobile.twitter.com/mortdog/status/1156613692953251840
In context, reading up and down, the player thinks that using a bugged item/character is an exploit, and the Dev says its not an exploit, just a balance issue with certain stuff they are working on fixing, so players using the bugged stuff won't be banned.
So assuming I've found the correct source, that's not really applicable to the ESO exploits that tend to get people banned, or even to whatever the problem with gold that happened here. Our exploits that get people banned tend to be obvious violations of how the game is supposed to be played, like cheating in PVP, snipe cheesing vAS, or abusing glitches like multuple skillpoints or IC exp.
Its a much closer analogy to how ZOS handled the Onyx Indrik, the accident scalebreaker necromancer release, and the Coldharbor house sale for 1 crown. There, ZOS just fixed it and didn't punish anyone who took advantage of the glitch.
Not that its applicable to ESO anyway, except in the tangential "Man, why isnt ESO more like X game?"