Maintenance for the week of April 6:
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• PC/Mac: No maintenance – April 6
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Zenimax - Please make a $100/month sub
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Tweek✭✭✭As of right now this game isn't worth $15 a month....no support....randomly banned for 72 hours...then comes back....account banks wiped...what the hell are we paying for?Edited by Tweek on April 14, 2014 11:17PM0 -
Basil_oz✭✭✭george.smithb16_ESO wrote: »The truth is, when I was in school all I wanted to do was game, so the sad fact is I worked really hard to get my life to the point where I had the money I needed to afford the best computers, and have a lot of free time to play. As pathetic as that sounds, that was my dream.
We just bought a winter house in Costa Rica, and my primary, number one priority was buying a lot where there was high speed internet... the beach, the weather and the rest of it is for my wife, but the internet is all I need to stay entertained.
Kudos, mate. That's the point of working hard: to achieve the life goals that you desire, and to be young enough to enjoy them!NA Mega-server
Basilthwaite - male Nord Templar Ebonheart Pact (unwittingly looks like Hulk Hogan. Trying to find some bright gold breeches to match the persona.)
Arwen Basilrond - female Wood Elf Nightblade Aldmeri Dominion (this character is smoken', but she's been advised to quite due to 'elf reasons!)
Sir Basil Ozarian - male Imperial Dragonknight Daggerfall Covenant (this character is titled, but not entitled!)0 -
Byshop✭✭Supersomething wrote: »Charging premium rates to have on demand customer service basically disenfranchises players who do not have that kind of money to blow on things like that, yet somehow their problems are not be perceived as important as the OP because he does.
This. So much this.
Except at the end of the day this isn't a basic human necessity or a right. Disenfranchisement has absolutely no play in this. It's a business. And ZOS has their own right to create an environment with a premium level of service for a premium charge. Charging more money, to hire additional and dedicated customer service reps is a very viable and profitable business decision.
I don't know OP's request would, could, or will ever happen. But the idea itself has merit and has proven viability.0 -
@Phyrdrin LOL!
@Kenny_McCormick
Subscription rates are not based on what people can afford. Zenimax and Bethesda base rates on what people will pay and what they need to be profitable.
Surprisingly, like many long term gamers, I note that not a single company has appeared to understand that with MMO's comes cheaters, and therefore, build into their games, a solid mechanism to combat them.
The idea of asking players to submit video and stills, and police other players is as archaic as Ultima Online. It's a very old idea, which has never proven to be particularly successful.
What they need are moderators, empowered with tools, that can quickly and easily detect and ban undesirable accounts instantly. See a gold selling spam? Ban instantly. See a guy on your screen with your mod tools, that is clearly speed hacking, invisible or otherwise cheating BAM! Gone!
You know why cheaters and hackers keep coming? Because they can. As soon as you make it more trouble than it's worth, or too expensive, like all scumbags, they will move on to easier targets.
Any gamer knows these people are going to try and hit any game. Zenimax also knew and chose not to prepare for it, except with the same old failed policy of player reports and slow response times.0 -
Basil_oz✭✭✭Kenny_McCormick wrote: »actually there is something wrong............NO GAMER....wants to pay a butt load of money just for a sub......
Ahhhh, just look at the point of this thread. Someone does!
Perhaps a little too liberal with the absolute statements there Kenny. They can tend to undermine your point and make your response less LOGICAL (your emphasis, not mine).
NA Mega-server
Basilthwaite - male Nord Templar Ebonheart Pact (unwittingly looks like Hulk Hogan. Trying to find some bright gold breeches to match the persona.)
Arwen Basilrond - female Wood Elf Nightblade Aldmeri Dominion (this character is smoken', but she's been advised to quite due to 'elf reasons!)
Sir Basil Ozarian - male Imperial Dragonknight Daggerfall Covenant (this character is titled, but not entitled!)0 -
Kenny_McCormick✭✭✭george.smithb16_ESO wrote: »@Phyrdrin LOL!
Surprisingly, like many long term gamers, I note that not a single company has appeared to understand that with MMO's comes cheaters, and therefore, build into their games, a solid mechanism to combat them.
The idea of asking players to submit video and stills, and police other players is as archaic as Ultima Online. It's a very old idea, which has never proven to be particularly successful.
What they need are moderators, empowered with tools, that can quickly and easily detect and ban undesirable accounts instantly. See a gold selling spam? Ban instantly. See a guy on your screen with your mod tools, that is clearly speed hacking, invisible or otherwise cheating BAM! Gone!
You know why cheaters and hackers keep coming? Because they can. As soon as you make it more trouble than it's worth, or too expensive, like all scumbags, they will move on to easier targets.
Any gamer knows these people are going to try and hit any game. Zenimax also knew and chose not to prepare for it, except with the same old failed policy of player reports and slow response times.
wrong there. Bioware has a anti cheating/hacking software installed into their game they also dont have many spammers due to a solid report system....next time u think that no game understands hackers and cheaters..........think again cause alot of MMOs have their own ways to combat them. Zenimax is just now starting and brand new to MMOs. give them time and it will be solid and all the bugs worked out..i bet u 2k in game gold (JK btw) that all the bugs and most of the problems will be sorted out by the end of this month or next. ive been playing MMOs for about 16 years so i know alot about how they work and combat this stuff. trust me give it till the end of the month or next month and they will have it sorted and u wont need ur damn 100 dollars a month
Edited by Kenny_McCormick on April 14, 2014 11:29PM0 -
I'll end my participation with this post, as some people have the idea that asking for better service, and being willing to pay more for it, makes me arrogant or selfish. Like I've said 10 times now, I am not trying to *** off people with limited funds. Your situation is your own and not my issue or problem.
I just honestly, for once, want a game that isn't ruined by cheating ***, hackers, dupers, and gold sellers on the very first day it released. First day of early access people were duping MILLIONS in ESO GOLD.
Then of course, came the gold sellers.
Then the bots and farmers when they patched the dupe.
It's the same story, different game, every friggin time. I am beyond sick of it.
Were I to invest in game development, and I have seriously considered it, this would be my first and number one element of game design. Whatever we do, we have to ensure the tools, process, plan or whatever else is needed to stop that *** is in place.1 -
Kenny_McCormick✭✭✭
never gonna happen..ALL MMOs are going to have those people no matter how much you paygeorge.smithb16_ESO wrote: »I'll end my participation with this post, as some people have the idea that asking for better service, and being willing to pay more for it, makes me arrogant or selfish. Like I've said 10 times now, I am not trying to *** off people with limited funds. Your situation is your own and not my issue or problem.
I just honestly, for once, want a game that isn't ruined by cheating ***, hackers, dupers, and gold sellers on the very first day it released. First day of early access people were duping MILLIONS in ESO GOLD.
Then of course, came the gold sellers.
Then the bots and farmers when they patched the dupe.
It's the same story, different game, every friggin time. I am beyond sick of it.
Were I to invest in game development, and I have seriously considered it, this would be my first and number one element of game design. Whatever we do, we have to ensure the tools, process, plan or whatever else is needed to stop that *** is in place.
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Kenny_McCormick wrote: »wrong there. Bioware has a anti cheating/hacking software installed into their game they also dont have many spammers due to a solid report system....next time u think that no game understands hackers and cheaters..........think again cause alot of MMOs have their own ways to combat them. Zenimax is just now starting and brand new to MMOs. give them time and it will be solid and all the bugs worked out..i bet u 2k in game gold (JK btw) that all the bugs and most of the problems will be sorted out by the end of this month or next. ive been playing MMOs for about 16 years so i know alot about how they work and combat this stuff. trust me give it till the end of the month or next month and they will have it sorted and u wont need ur damn 100 dollars a month
Bioware has a good quality, viable MMO??? That's news to me. You are right, I should have said "no company who's game I play, and I play lot, has done a good job with this.
It's also been shown, by the way that, anti-hack software doesn't work either. I believe you have to be able to afford to pay people, until the technology improves. People see the cheat, know it's a cheat, and can act.
PS I know I said I was ending my participation last post... but this Kenny guy keeps saying I am wrong dammit!
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Kenny_McCormick✭✭✭
lolgeorge.smithb16_ESO wrote: »PS I know I said I was ending my participation last post... but this Kenny guy keeps saying I am wrong dammit!
Edited by Kenny_McCormick on April 14, 2014 11:33PM0 -
Kenny_McCormick wrote: »never gonna happen.ALL MMOs are going to have those people no matter how much you pay
I refuse to accept that kind of mentality. A lot of things that happen, were "never going to happen".
There was a time when Bill Gates said the Internet was never going to happen.
Then along came Netscape, who had vision.
There will always be people willing to accept the status quo, and thankfully, visionaries who will challenge it.
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Kenny_McCormick✭✭✭
maybe some time in the future....but not this future :Pgeorge.smithb16_ESO wrote: »Kenny_McCormick wrote: »never gonna happen.ALL MMOs are going to have those people no matter how much you pay
I refuse to accept that kind of mentality. A lot of things that happen, were "never going to happen".
There was a time when Bill Gates said the Internet was never going to happen.
Then along came Netscape, who had vision.
There will always be people willing to accept the status quo, and thankfully, visionaries who will challenge it.
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Kenny_McCormick✭✭✭
i guess lol that may be handy then u WONT have to pay 100s of dollars per month cause u will know of which MMOs ull like before they come out and see what happens to the current ones :Pgeorge.smithb16_ESO wrote: »So then what I need to pay for is some kind of alternate reality device?
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otomodachi✭✭✭george.smithb16_ESO wrote: »Recently, I played the Beta of RUST... anyone heard of that shooter?
It was loaded with cheaters, but you could buy your own server. So people did. They paid a lot of money to buy and manage their own servers and invite their friends to play, cheater free.
I managed a server for a while and people sent me money to pay for my time to ensure the server remained cheat free, and if anyone had bugs/issues, or got hacked before the cheater was discovered, they got good service replacing their stuff fast.
People WILL Pay More for better service. It's a fact.
That's what I am saying, ZO releases a mod kit and private server rights a year from now, and bam I'm a customer again and price tag is quite flexible.What do you gain by criticizing a CSR complaint?0 -
Mabh✭george.smithb16_ESO wrote: »Maybe the cheaters would still come. I don't know. I find there is no reason for me to cheat because I don't need to. I have oodles of play time. I am a 40+ semi-retired, lifetime gamer.
When my wife and I vacation, I pay for First Class Air, 5 star hotels and we have a blast. I pay a premium for our lower bowl season hockey tickets, and I pay a premium for great seats whenever we go to a concert or event.
I pay a premium for the luxury car I drive, the groceries I buy and the Internet subscription I use. I am middle class.
I am a demographic that most companies have learned to market to, however gaming companies have not. They seem stuck on this idea that the only way to success is through subscription by the great unwashed masses... there are alternatives to that approach.
Imagine a server with 1/5th the population but the same revenue. Think outside the box.
I mean no offense to those who have not yet made their way to financial freedom, but those of us that have are prepared to pay for a better experience.
Clarence would be proud of you
https://www.youtube.com/watch?v=P7gMkiOPSeA
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Whilst I stand partially corrected given this motto worked in the past as Byshop pointed out, I don't think it would reapply with today's standards. A "premium megaserver" might run successfully for awhile, given there are enough like minded people, but how long do you think it will hold? There's a vast number of mmo's on the market with the games themselves offering more content and a variety of business models; none of which require a -subjectively- hefty fee.
Linking one point to the other, I can't see how such "premium mega server" would house the number of players for a stable, prolonged amount of time required to turn the profit that warrants "vip" players their status. While 100$/person seems profitable at face value, a normal subscription is more likely to sell in both numbers and stability. There was already an outcry when they announced it would cost 15$/month, imagine if they brought your idea to the table. It would go to irk and alienate more than it would please. Besides some of the issues you bring up do not warrant the idea. You shouldn't have to pay more to have a more stable game and environment, that should be there in the first place.
I might have come off a little aggressive earlier, but it wasn't meant as an insult. Without getting personal or into specifics, you can't deny that there's a fair amount of self entitlement behind the premise. I understand your arguments, but I suppose in the end it plays out as a matter of opinion.0 -
zorcianSoul Shrivengeorge.smithb16_ESO wrote: »I will happily pay $100US / month if you can make a sub to a server without gold spammers and invisible, teleporting, cheaters.
Also moderated chat and same day Customer Service responses would be a lovely bonus.
You have my email. Let me know when that server is ready please.
As a game designer and business man I don't understand why Zenimax would even consider your proposal. The amount of people that would actually play on this server would be less than the amount it would take to run this server, even with the increased pricing for access to this server. This is not the only negative to your proposal. Many gamers' of various classes of financial stability play for the challenge and fun in playing with the masses. Making the game more prestigious for it's wealthier members would bring disgust into the mouths of many. ESO has not been released for your individual whims. If you would like to see better service for the game, then report and contact Zenimax on any issues that you feel are without resolution. You also have to remember ESO has only been around for a short time as an official release, unexpected things are bound to arise. With as many people that play this game it's going to take some time to work out all the bugs.
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@zorcian I'm a businessman as well, and I have to say I find your logic flawed.
You are making an assumption that you somehow have insight on how many people would play on the server. You do not. Your supposition is that it would be low population, and yet games like Everquest, with $50 premium subscriptions have proven to be very successful with it. Where is your backup other than your overwhelming belief in your own insight.
For more proof that people will pay premium dollars for a premium experience, go see Star Citizen and note people paying even $10,000 for a special experience package BEFORE THE GAME IS EVEN MADE. Note all the people who paid $100 to participate in EQ Landmark ALPHA.
The fact is, that tangible historical gaming history shows people would pay more, and lots of them. You are completely wrong in your thoughts that they would not.
As far as making servers more "prestigious" for it's wealthier members, I again have to question what sort of "businessman" you are. Do you have disgust for people who fly first class when you are in economy, or own Ferrari's and drive on the same road you in your Honda? Does it leave a bad taste in your mouth when someone can afford better seats to the same concert you went to or pays extra for a backstage pass experience?
Your idea that it is somehow morally repugnant for wealthier people to pay more money for better experiences, is simply absurd. This practice has been happening since the dawn of time, and a grade school history student could explain that to you.
All products, in almost every industry attempt to have lower, middle and upper class income options to maximize profits. If you were really a businessman, you'd understand that.
I know the game is new, that's not the point. The point is that with the money they have made, they have done an inadequate job so far, and so my suggestion is to change the formula a bit. Have a lower population, paying a higher dollar and see if that allows them to do a better job.
Intelligent business people would see that as an opportunity to trail blaze and potentially improve on a formula that has failed so many MMO's along the way.
That may not be your choice, but again, you've really demonstrated here that you are more gamer than businessman.0