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Zenimax - Please make a $100/month sub
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Byshop✭✭Lone_Wanderer wrote: »That's an incredibly stupid suggestion you didn't think through.
I disagree. There is a precedent. SOE did it with Everquest, years ago, and it was incredibly successful. The did it with one "server" and it was so popular, there was a waiting list to get your account converted. More people were willing to play than there was space on the server. (They refused to over crowd it, as part of the premium service was a tight control on all things that could cause lag.)0 -
reignfyre✭✭✭george.smithb16_ESO wrote: »I will happily pay $15US / month if you can make a sub to a server without gold spammers and invisible, teleporting, cheaters.
Also moderated chat and same day Customer Service responses would be a lovely bonus.
You have my email. Let me know when that server is ready please.
Fixed.1 -
Rastaban✭✭✭I know it can be frustrating that things are going slow right now but take into consideration that they are being flooded with CS requests and they are trying get the game smoothly running and everything squared away.
Give it a month or two ... My own experience with CS has been very positive and as far as the gold spammers are concerned, they are working to ban those, sometimes banning innocent people. So you don't want them to go overboard banning people. Just give them space to get the game running.
Trust me I know how you feel but there has to be some give and take here.1 -
discosoc✭✭✭I'd pay $100 a month for access to an exclusive server that has actual GM's paid to take care of issues like gold spam and bots on the spot, in a proactive manner.0
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Kenny_McCormick✭✭✭trust me..even with $100/Month sub u wont get good customer service..u know why? cause even a private/Dedicated Server will have the same problems as a live one.......and on top of that CS will have to switch their time between both 15/month and 100/month to fix all problems..so all in all...........not worth 100 dollars a month.........plus seriously......no mmo ever has or WILL ever charge that much for a sub..its just not reasonable........
PS: u are also greedy and selfish to even think of this approach....greedy and selfish CAUSE u want more then ur already getting and u want to be better then others............this post should be closed imo as it ISNT releated to CS at all.........GOOD DAY SIR!Edited by Kenny_McCormick on April 14, 2014 10:44PM0 -
FezzikVizzini✭✭✭Undecided about this. I would like to think OP is winding you all up (trolling), Certainly hope so cos enough people are biting.
If OP was serious then, well, enough said.Yeah, I got a PC. I just don't feel the need to post it's specifications for an ego boost.0 -
Phyrdrin✭✭✭✭george.smithb16_ESO wrote: »Sir, I was a student as well. When I was a student I did not buy premium things but they existed. I had a beater car, a rented apartment, and I gamed in between the two part time jobs I held to make ends meet.
I didn't get angry at the people who lived in better houses, had better jobs, or could afford other luxuries in life which I could not. I am sure you don't either. Sounds like you objected to my choice of language "the great unwashed" which is akin to "joe sixpack". It's just marketing terminology I use when referring to the masses of low income bracket people.
There are 85 people in the world who's combined wealth exceeds 85% of the rest of the world's population. They get access to a lot of cool experiences I don't. I'm not asking anyone to take those things away from them just because I can't afford it.
Look, I wasn't seeking to start an argument. But, I do find your choice of language quite insulting. I've been in what is considered low-middle class my entire life (even poverty-stricken at one point while my family was emigrating from other countries), but I've never harbored ill will towards those who are more privileged. Not everyone with privilege was born into it. Most worked hard for it and I respect that. It seems (by your description) that you are one of those people who worked hard. Good for you - truly.
The conflict between "me and mine" and "you and yours" begins when individuals start to believe that they are somehow better than me as people or deserve more than I do. I'm not "angry" at the well-to-do nor do I want to take their toys away. Just please be aware of how you address others on this forum. I'll end this subject right here so nobody gets upset further.
I work just as hard as anyone to earn my income - a portion of which is given to a game to receive certain services. Among these services are two that I really care about: proper customer support (which I have yet to receive despite many pleas) and a great gaming experience (the spirit is willing, but the code...). This game has a lot of potential, but there are many improvements that need to be made before it really shines.
Edited by Phyrdrin on April 14, 2014 10:45PM"Surprise me. Say something intelligent."1 -
Lone_Wanderer wrote: »That's an incredibly stupid suggestion you didn't think through. Not only will this not get rid of the gold sellers/bots/hackers, given most use hacked ccs and accounts anyway their odds won't dampen (if anything I think they'd turn more profit in this scenario); you'll still run into arrogant, entitled people (such as yourself), so an ego clash is bound to happen either way. And most importantly Zenimax will lose most of their player base for charging an unreasonable monthly charge, which would make it ftp "pay to win' in a matter of months, which will aggravate every fault you've pointed out. If that idea soothes you, there are at least a few mmo's out there ready to vacuum your wallet; but don't expect it out of eso.
I actually think it's more arrogant to pass judgement on my idea, and assume you know the defacto result, without actually seeing it tried.
In addition, beyond your personal insults, you provide no facts or really anything tangible to back yourself up.
Whereas I've demonstrated that other luxury markets successfully cater to low and medium income brackets, like airlines, concerts and sporting events. Even comic cons have premium tickets. Others have also noted that premium subs to similar products have worked well in the past.
In fact, you already play a game that proved people will pay for a premium experience, as Zenimax sold both an Collector's Edition, Empire Edition and Regular Edition.
Also, nowhere did I suggest removing the current model, but rather adding a second, completely separate server to subscribe to. So no, Zenimax would not lose all their existing customers, and yes, you need to read a little closer.
Of course hackers would still come, but if moderated, they would be dealt with swiftly, and one of this BS that is going on in the current game.
It may offend you that I am willing to pay more for better server and gaming experience, but that does not make me stupid, arrogant or entitled.
Edited by george.smithb16_ESO on April 14, 2014 10:50PM1 -
Basil_oz✭✭✭Jadeviper1974 wrote: »Yea, I don't care if the game came with a monthly date with a supermodel, no way anyone will pay that much for an mmo.
Ehhh... which supermodel are we talking about? [looks hopefully and slowly reaches for wallet]NA Mega-server
Basilthwaite - male Nord Templar Ebonheart Pact (unwittingly looks like Hulk Hogan. Trying to find some bright gold breeches to match the persona.)
Arwen Basilrond - female Wood Elf Nightblade Aldmeri Dominion (this character is smoken', but she's been advised to quite due to 'elf reasons!)
Sir Basil Ozarian - male Imperial Dragonknight Daggerfall Covenant (this character is titled, but not entitled!)1 -
Recently, I played the Beta of RUST... anyone heard of that shooter?
It was loaded with cheaters, but you could buy your own server. So people did. They paid a lot of money to buy and manage their own servers and invite their friends to play, cheater free.
I managed a server for a while and people sent me money to pay for my time to ensure the server remained cheat free, and if anyone had bugs/issues, or got hacked before the cheater was discovered, they got good service replacing their stuff fast.
People WILL Pay More for better service. It's a fact.1 -
Supersomething✭✭✭george.smithb16_ESO wrote: »I am being serious. I am sick of playing with the cheating, trolling, foul languaged, offensive low life scumbags of the internet, and I know they are too cheap to pony up $ 100 / mo. for a sub to this, so I am hoping Zenimax takes my proposal seriously.
Despite all the whining pre-release, game companies are drastically underestimating the potential for a high cost, high quality service game.
I have more money so I am entitled to more things and better customer service in my game, because the poor people and gold sellers are ruining MY experience.
Guess if you can't afford a massive sub fee like that then it sucks to be you even if you want your personal CS rep all the time. I swear some of the ideas that come onto this board never cease to amaze me.
Remember, you're unique... just like everyone else.
Characters
Tiberius Aulus2 -
Phyrdrin✭✭✭✭Supersomething wrote: »I swear some of the ideas that come onto this board never cease to amaze me.
At least it's an original idea instead of clone threads about the same issues.
"Surprise me. Say something intelligent."1 -
Supersomething✭✭✭Supersomething wrote: »I swear some of the ideas that come onto this board never cease to amaze me.
At least it's an original idea instead of clone threads about the same issues.
I can't argue with that at least heh.
Remember, you're unique... just like everyone else.
Characters
Tiberius Aulus1 -
Kenny_McCormick✭✭✭Kenny_McCormick wrote: »trust me..even with $100/Month sub u wont get good customer service..u know why? cause even a private/Dedicated Server will have the same problems as a live one.......and on top of that CS will have to switch their time between both 15/month and 100/month to fix all problems..so all in all...........not worth 100 dollars a month.........plus seriously......no mmo ever has or WILL ever charge that much for a sub..its just not reasonable........
PS: u are also greedy and selfish to even think of this approach....greedy and selfish CAUSE u want more then ur already getting and u want to be better then others............this post should be closed imo as it ISNT releated to CS at all.........GOOD DAY SIR!
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Byshop✭✭I guess I really don't understand why anyone thinks this is a bad idea?
It has been tried in the past, it worked successfully, and it could work again.
Why is it a bad idea to pay more for better customer service? We do it all the time. You pay a little extra for valet parking, for a better restaurant, for dry cleaning, for the bell boy to take your bags, or the town car instead of the taxi.
If consumers will pay extra, you can provide extra. Supply and demand is basic economics. Regardless of like or dislike for the OP, there is nothing wrong with his idea.0 -
Basil_oz✭✭✭Actually, what the OP suggested in running a premium server is not unreasonable. It all comes down to return on investment. If the cost of running another server for premium subscribers will generate an acceptable return over an extended period of time, Zenimax, like any other business, will do it!
But come on... didn't you all, like me, when reading the OP's comment of "I am a 40+ semi-retired, lifetime gamer" just wish, even just a little, that we were on the end of his keyboard?!!
[sighs... now starts dreaming of the first class air, the hockey tickets... Mmmmm]
NA Mega-server
Basilthwaite - male Nord Templar Ebonheart Pact (unwittingly looks like Hulk Hogan. Trying to find some bright gold breeches to match the persona.)
Arwen Basilrond - female Wood Elf Nightblade Aldmeri Dominion (this character is smoken', but she's been advised to quite due to 'elf reasons!)
Sir Basil Ozarian - male Imperial Dragonknight Daggerfall Covenant (this character is titled, but not entitled!)0 -
Phyrdrin✭✭✭✭
If consumers will pay extra, you can provide extra. Supply and demand is basic economics. Regardless of like or dislike for the OP, there is nothing wrong with his idea.
No emotion was involved until OP started tossing around certain vocabulary. In the grand scheme of things, it wouldn't surprise me if this sort of thing was implemented. I think the general consensus is that unless they hire some seriously
kick-[alternate word for donkey here] service, it won't stop the hacking or cheating. Another general consensus seems to be that if such a server is established, then those who are already paying will just sink deeper into the abyss of being ignored by the people they are paying.
"Surprise me. Say something intelligent."0 -
Kenny_McCormick✭✭✭I guess I really don't understand why anyone thinks this is a bad idea?
It has been tried in the past, it worked successfully, and it could work again.
Why is it a bad idea to pay more for better customer service? We do it all the time. You pay a little extra for valet parking, for a better restaurant, for dry cleaning, for the bell boy to take your bags, or the town car instead of the taxi.
If consumers will pay extra, you can provide extra. Supply and demand is basic economics. Regardless of like or dislike for the OP, there is nothing wrong with his idea.
actually there is something wrong............NO GAMER....wants to pay a butt load of money just for a sub......no MMO has ever charged more then 50 or 60 Dollars a month......its just rediculous.............if u would rather play by ur self (Which u will be doing as nobody will pay 100 dollars a month for a sub) then go get a single player game.............ALSO as i posted u wont be getting better CS cause they will be dividing their time between ur ritch ass server and the other one.............its not LOGICAL........also u are greedy and selfish to think u will get better service and have less trolls and spammers.........u are very wrong there sir.......there will ALWAYS be spammers and trolls no matter what amount the sub is..hell ill pay the 100 dollars just to troll u sir................is that what u want?
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Actually, what the OP suggested in running a premium server is not unreasonable. It all comes down to return on investment. If the cost of running another server for premium subscribers will generate an acceptable return over an extended period of time, Zenimax, like any other business, will do it!
But come on... didn't you all, like me, when reading the OP's comment of "I am a 40+ semi-retired, lifetime gamer" just wish, even just a little, that we were on the end of his keyboard?!!
[sighs... now starts dreaming of the first class air, the hockey tickets... Mmmmm]
The truth is, when I was in school all I wanted to do was game, so the sad fact is I worked really hard to get my life to the point where I had the money I needed to afford the best computers, and have a lot of free time to play. As pathetic as that sounds, that was my dream.
We just bought a winter house in Costa Rica, and my primary, number one priority was buying a lot where there was high speed internet... the beach, the weather and the rest of it is for my wife, but the internet is all I need to stay entertained.
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I guess I really don't understand why anyone thinks this is a bad idea?
It has been tried in the past, it worked successfully, and it could work again.
Why is it a bad idea to pay more for better customer service? We do it all the time. You pay a little extra for valet parking, for a better restaurant, for dry cleaning, for the bell boy to take your bags, or the town car instead of the taxi.
If consumers will pay extra, you can provide extra. Supply and demand is basic economics. Regardless of like or dislike for the OP, there is nothing wrong with his idea.
This!!!!
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Supersomething✭✭✭I guess I really don't understand why anyone thinks this is a bad idea?
It has been tried in the past, it worked successfully, and it could work again.
Why is it a bad idea to pay more for better customer service? We do it all the time. You pay a little extra for valet parking, for a better restaurant, for dry cleaning, for the bell boy to take your bags, or the town car instead of the taxi.
If consumers will pay extra, you can provide extra. Supply and demand is basic economics. Regardless of like or dislike for the OP, there is nothing wrong with his idea.
Probably because this is a video game and entertainment is its first priority. Charging premium rates to have on demand customer service basically disenfranchises players who do not have that kind of money to blow on things like that, yet somehow their problems are not be perceived as important as the OP because he does.
In addition all of the comparisons you attempted to make to justify the reasoning behind this fall in the realm of real life, while the OP is asking for something to essentially put him ahead of other players in in a video game.
This also sets a rather unhealthy precedent for future games which thankfully has not become popular because I do not know of many MMO's that offer $100 a month sub fees. $100 for a year maybe but not a month.
Remember, you're unique... just like everyone else.
Characters
Tiberius Aulus2 -
Kenny_McCormick✭✭✭Supersomething wrote: »I guess I really don't understand why anyone thinks this is a bad idea?
It has been tried in the past, it worked successfully, and it could work again.
Why is it a bad idea to pay more for better customer service? We do it all the time. You pay a little extra for valet parking, for a better restaurant, for dry cleaning, for the bell boy to take your bags, or the town car instead of the taxi.
If consumers will pay extra, you can provide extra. Supply and demand is basic economics. Regardless of like or dislike for the OP, there is nothing wrong with his idea.
Probably because this is a video game and entertainment is its first priority. Charging premium rates to have on demand customer service basically disenfranchises players who do not have that kind of money to blow on things like that, yet somehow their problems are not be perceived as important as the OP because he does.
In addition all of the comparisons you attempted to make to justify the reasoning behind this fall in the realm of real life, while the OP is asking for something to essentially put him ahead of other players in in a video game.
This also sets a rather unhealthy precedent for future games which thankfully has not become popular because I do not know of many MMO's that offer $100 a month sub fees. $100 for a year maybe but not a month.
THIS!!!
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Byshop✭✭Kenny_McCormick wrote: »I guess I really don't understand why anyone thinks this is a bad idea?
It has been tried in the past, it worked successfully, and it could work again.
Why is it a bad idea to pay more for better customer service? We do it all the time. You pay a little extra for valet parking, for a better restaurant, for dry cleaning, for the bell boy to take your bags, or the town car instead of the taxi.
If consumers will pay extra, you can provide extra. Supply and demand is basic economics. Regardless of like or dislike for the OP, there is nothing wrong with his idea.
actually there is something wrong............NO GAMER....wants to pay a butt load of money just for a sub......no MMO has ever charged more then 50 or 60 Dollars a month......its just rediculous.............if u would rather play by ur self (Which u will be doing as nobody will pay 100 dollars a month for a sub) then go get a single player game.............ALSO as i posted u wont be getting better CS cause they will be dividing their time between ur ritch ass server and the other one.............its not LOGICAL........also u are greedy and selfish to think u will get better service and have less trolls and spammers.........u are very wrong there sir.......there will ALWAYS be spammers and trolls no matter what amount the sub is..hell ill pay the 100 dollars just to troll u sir................is that what u want?
I'm a gamer, I've played nearly every major MMO, and I've been playing for nearly 2 decades. I would happily pay $50 - $100 a month.
As I said before, Sony did this with Everquest, and they had more people willing to pay the extra money than they had room for on the server, so there was a waiting list.
You do in fact get better Customer Service, because the additional income allows ZOS to hire new dedicate CS agents.
I don't think I'm greedy or selfish, but I am willing to pay more money for a better experience, better customer support, and a significant lack of gold spammers and farmers.
If you feel it's necessary to spend that much money to come and try and ruin someone else's experience, I suppose that's your right. Your lack of punctuation, capitalization, missing letters, and gross misuse of ellipses, would let me know it was you.
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@Kenny_McCormick I am sorry that you think I am greedy and selfish.
I don't think all the people that drive better cars than me are greedy or selfish, I think they worked hard to earn them.
I worked hard for everything I have, and during that time I learned a little something about business.
It appears to me that Zenimax's business model is flawed.
They released a game full of game breaking bugs, completely succeptible to cheats, hacks and exploits, with not clear plan to deal with said cheaters, hackers and exploiters, when they very predictably showed up.
It seems to me that Gold Spammers are about the easiest thing possible to get rid of with the simple addition of human resources monitoring the chat channels, and they could be banned far quicker through in game mods, than through this very inefficient system of reporting that is currently in place.
The same goes for teleporting, invisible, botters/farmers, who I run into virtually every few minutes in game. Were I a paid moderator, it would be dead easy for me to identify and swiftly ban these ***.
So based on how much easier it would be to deal with them that way, and the fact that Zenimax is not doing it, I am left with the conclusion that they can't afford it on a 15 dollar sub, or they just don't know how to run their business well.
I'm hoping it's not the latter, because if so, we're all screwed regardless. So with the hope that it's just a money issue, I suggested a premium server. In fact, if successful, the premium server revenue might have a trickle down effect allowing them to afford better service on the "basic' server as well.
Who knows. Maybe they should be innovative and try it and then we can stop speculating on the potential results Edited by george.smithb16_ESO on April 14, 2014 11:11PM0 -
Kenny_McCormick✭✭✭Kenny_McCormick wrote: »I guess I really don't understand why anyone thinks this is a bad idea?
It has been tried in the past, it worked successfully, and it could work again.
Why is it a bad idea to pay more for better customer service? We do it all the time. You pay a little extra for valet parking, for a better restaurant, for dry cleaning, for the bell boy to take your bags, or the town car instead of the taxi.
If consumers will pay extra, you can provide extra. Supply and demand is basic economics. Regardless of like or dislike for the OP, there is nothing wrong with his idea.
actually there is something wrong............NO GAMER....wants to pay a butt load of money just for a sub......no MMO has ever charged more then 50 or 60 Dollars a month......its just rediculous.............if u would rather play by ur self (Which u will be doing as nobody will pay 100 dollars a month for a sub) then go get a single player game.............ALSO as i posted u wont be getting better CS cause they will be dividing their time between ur ritch ass server and the other one.............its not LOGICAL........also u are greedy and selfish to think u will get better service and have less trolls and spammers.........u are very wrong there sir.......there will ALWAYS be spammers and trolls no matter what amount the sub is..hell ill pay the 100 dollars just to troll u sir................is that what u want?
I'm a gamer, I've played nearly every major MMO, and I've been playing for nearly 2 decades. I would happily pay $50 - $100 a month.
As I said before, Sony did this with Everquest, and they had more people willing to pay the extra money than they had room for on the server, so there was a waiting list.
You do in fact get better Customer Service, because the additional income allows ZOS to hire new dedicate CS agents.
I don't think I'm greedy or selfish, but I am willing to pay more money for a better experience, better customer support, and a significant lack of gold spammers and farmers.
If you feel it's necessary to spend that much money to come and try and ruin someone else's experience, I suppose that's your right. Your lack of punctuation, capitalization, missing letters, and gross misuse of ellipses, would let me know it was you.
lawl....i dont use all that crap..im too lazy.....i prefer to talk like this cause well its fast and easy and id want u to know it was me so you would get my point....even on those servers there WILL be trolls and spammers....there will always be trolls and spammers.....SWTOR was Sub only and they had a 120 dollar a year sub.....even for Everquest it was probably only 100 a year sub for all that...if it was 100 dollars a month then it was the only one.............everquest sucked anyways.......point being the majority of MMOs never will charge that much for a month as its just pointless and they will lose their base players......
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Byshop✭✭george.smithb16_ESO wrote: »In fact, if successful, the premium server revenue might have a trickle down effect allowing them to afford better service on the "basic' server as well.
Now now, we all now how well "Trickle Down" economics worked. 0 -
george.smithb16_ESO wrote: »Recently, I played the Beta of RUST... anyone heard of that shooter?
It was loaded with cheaters, but you could buy your own server. So people did. They paid a lot of money to buy and manage their own servers and invite their friends to play, cheater free.
I managed a server for a while and people sent me money to pay for my time to ensure the server remained cheat free, and if anyone had bugs/issues, or got hacked before the cheater was discovered, they got good service replacing their stuff fast.
People WILL Pay More for better service. It's a fact.
You sir, are a fraud. No way did you play the Rust beta. Unless you reached into the future all the way past the current alpha stage the game is in.
Edited by McNicholas10 on April 14, 2014 11:13PMAll the dude ever wanted was his rug back. It really tied the room together.1 -
Phyrdrin✭✭✭✭Supersomething wrote: »Charging premium rates to have on demand customer service basically disenfranchises players who do not have that kind of money to blow on things like that, yet somehow their problems are not be perceived as important as the OP because he does.
This. So much this.
"Surprise me. Say something intelligent."0 -
Kenny_McCormick✭✭✭im done with this useless arguement. you will NEVER get your wish, nor will this EVER happen. im gonna go play the game and have fun. this post needs to be closed as it is NOT relevant to Customer Service. CYA0
