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Multi-bidding situation - are you kidding us? We need an official statement please!

BansheeVT
BansheeVT
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@ZOS_GinaBruno
Can we get an official statement please? Servers are back but it looks like nothing changed for the better.

Some friends just logged on and told me that it says "None hired" for my guild now. Yesterday I received 7 Guild Trader bid won mails, it showed a trader for us in the guild finder and on the guild info page, even though we didn't have access to our shop there.. My members are more than just sad about this, we worked really hard for that spot. There are still random guilds on top spots, more random guilds hiring "free" traders right now. What happened? And what's up with all the gold some GMs received, it's still there?? It was way more than they should have gotten from the refund, this is not okay and will destroy the economy.
@BansheeVT - GM of 'Valinor Traders'.

Valinor Trading Union:
Valinor Traders: Vivec, 500k sales, <500k sales = 25k fee, <250k sales = kick
Valinor Overflow: Vivec back row, 150k min sales OR 15k donation
Valinor Merchants: Elden Root, 50k sales OR 10k donation
Valinor Vendors: Wayrest, 25k sales OR 8k donation
Stendarr's Merchantry: Alinor, 10k sales OR 5k donation
  • r_j
    r_j
    Soul Shriven
    "an official statement" you're having a laugh right, zos address something straight away. Lol good one
    In all serious though, WE NEED THIS ADDRESSED ASAP!
  • WeerW3ir
    WeerW3ir
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    Each realm a different trader on the same spot. :3
  • BansheeVT
    BansheeVT
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    r_j wrote: »
    "an official statement" you're having a laugh right, zos address something straight away. Lol good one
    In all serious though, WE NEED THIS ADDRESSED ASAP!

    Yeah, definitely having a good laugh right now...
    ZOS has always been late with statements but now could be a great time to show us that they care. If it stays like this I won't be the only one to quit the game. "We're looking into it" and then bringing back the servers without any info for us is not ok after such a huge fail
    @BansheeVT - GM of 'Valinor Traders'.

    Valinor Trading Union:
    Valinor Traders: Vivec, 500k sales, <500k sales = 25k fee, <250k sales = kick
    Valinor Overflow: Vivec back row, 150k min sales OR 15k donation
    Valinor Merchants: Elden Root, 50k sales OR 10k donation
    Valinor Vendors: Wayrest, 25k sales OR 8k donation
    Stendarr's Merchantry: Alinor, 10k sales OR 5k donation
  • CoronHR
    CoronHR
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    the traders are still messed up? that's awful. and no statement. come on @ZOS_GinaBruno
    PC EU - Steam client
  • Streega
    Streega
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    ⊂( ̄(工) ̄)⊃ Don't-Care-Bear ⊂( ̄(工) ̄)⊃
    PC EU "House Tertia" - Friendly Guild for Mature Folks (housetertia.com)
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    Master Angler
  • BansheeVT
    BansheeVT
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    I didn't spend the last weeks trying to gather gold (and asking my members for their precious resources) to place enough high bids to 100% secure a trader just so ZOS could give traders to random guilds for 10k and leave my and other guilds without a trader with no official explanation why they didn't or couldn't change it. Really upsets me
    @BansheeVT - GM of 'Valinor Traders'.

    Valinor Trading Union:
    Valinor Traders: Vivec, 500k sales, <500k sales = 25k fee, <250k sales = kick
    Valinor Overflow: Vivec back row, 150k min sales OR 15k donation
    Valinor Merchants: Elden Root, 50k sales OR 10k donation
    Valinor Vendors: Wayrest, 25k sales OR 8k donation
    Stendarr's Merchantry: Alinor, 10k sales OR 5k donation
  • DragonRacer
    DragonRacer
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    Oh, boy. And we get this on console next Tuesday.

    I am screenshotting EVERYTHING when I place my bids. O_O
    PS5 NA. GM of The PTK's - a free trading guild (CP 500+). Also a werewolf, bites are free when they're available. PSN = DragonRacer13
  • BansheeVT
    BansheeVT
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    Good luck @DragonRacer xD
    NA seems to be doing pretty good tho afaik, just EU.. again.
    @BansheeVT - GM of 'Valinor Traders'.

    Valinor Trading Union:
    Valinor Traders: Vivec, 500k sales, <500k sales = 25k fee, <250k sales = kick
    Valinor Overflow: Vivec back row, 150k min sales OR 15k donation
    Valinor Merchants: Elden Root, 50k sales OR 10k donation
    Valinor Vendors: Wayrest, 25k sales OR 8k donation
    Stendarr's Merchantry: Alinor, 10k sales OR 5k donation
  • Fiktius
    Fiktius
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    @ZOS_JessicaFolsom

    This silence we received after maintenance from ZOS regarding the issue is pathetic.

    It's not like nobody warned ZOS. It's not like people didn't already mention that PTS could never replicate possible issues which server can have on live, with this disgrace we call "multi-bidding system."

    These issues got even called out one hour before trade week reset and everybody knew at that point that things will go horribly wrong. Chat lag appeared. Cyrodiil issues once again. Endless loading screens. Pick your favorite.
    For this Gina responded that guild history got closed and "these issues are being looked at." And that's it?

    I was standing at zone and staring the point where one of my guild trader was supposed to land. When I realized that guild tabards were entirely gone and traders were free to hire, I got lucky and managed to re-hire a trader for one guild of mine, to location where it was exactly supposed to land.
    Second guild landed successfully in intended zone, so I guess I was lucky with that one.

    However I was completely out of luck with third guild of mine. Guild page already said that I got the trader hired from intended location, but when I arrived to the zone and saw the trader without any tabard, the game UI at hiring window said that I can not hire the trader, because game believed I already got that spot. So I had to watch how completely random person walked there and hired the spot for their almost empty guild.

    21 "You won the trader bid" mails in the inbox, Tamriel Jackpot gold in the bank and after the maintenance only one thing changed: My third guild UI window finally said that we have no trader hired, so I managed to find one free spot which was still empty and hired that one.

    Please remove the extra billions of gold which this broken system generated to the game at Sunday evening.
    Dear devs, are you going to ever address this disaster we had to go through at PC EU server?

    tenor.gif?itemid=4674700


    Edited by Fiktius on August 19, 2019 12:08PM
  • DonTomas
    DonTomas
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    Fiktius wrote: »

    However I was completely out of luck with third guild of mine. Guild page already said that I got the trader hired from intended location, but when I arrived to the zone and saw the trader without any tabard, the game UI at hiring window said that I can not hire the trader, because game believed I already got that spot. So I had to watch how completely random person walked there and hired the spot for their almost empty guild.

    21 "You won the trader bid" mails in the inbox, Tamriel Jackpot gold in the bank and after the maintenance only one thing changed: My third guild UI window finally said that we have no trader hired, so I managed to find one free spot which was still empty and hired that one.
    Good man, one of the few that tells also that he got a lot of money.
    Joining your party, same here, and still no trader...will go for a search now, hope my „virtual trader“ is gone as well....
    @DonTomas, proud member of Ordo Militaris Templi - oldest guild in ESO, founded 1998 | EU PC
  • BansheeVT
    BansheeVT
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    Fiktius wrote: »
    @ZOS_JessicaFolsom

    This silence we received after maintenance from ZOS regarding the issue is pathetic.

    Agreed ^^ and still... nothing yet
    @BansheeVT - GM of 'Valinor Traders'.

    Valinor Trading Union:
    Valinor Traders: Vivec, 500k sales, <500k sales = 25k fee, <250k sales = kick
    Valinor Overflow: Vivec back row, 150k min sales OR 15k donation
    Valinor Merchants: Elden Root, 50k sales OR 10k donation
    Valinor Vendors: Wayrest, 25k sales OR 8k donation
    Stendarr's Merchantry: Alinor, 10k sales OR 5k donation
  • StabbityDoom
    StabbityDoom
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    My suspicion is they wait until they have it all put together and it's been reviewed on high before they post responses, which causes a tremendous delay. They'd be MUCH better off at least saying "Hey guys, we're putting together the official statement, thank you for your patience" before letting it explode into a group of rabid angry players
    PC/NA
    EHT zealot
    streamer: http://twitch.tv/stabbitydoom
  • BansheeVT
    BansheeVT
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    They'd be MUCH better off at least saying "Hey guys, we're putting together the official statement, thank you for your patience" before letting it explode into a group of rabid angry players

    By now they should have given a short statement what's happening..
    Hi everyone, just letting you know that we are working on a resolution to this issue from yesterday. More details to come as we continue to investigate, stay tuned...

    Gina just posted that they are still investigating, that's not enough.. they had 18+ hours already and not even a single word what exactly they are going to do to fix this issue was published yet.
    @BansheeVT - GM of 'Valinor Traders'.

    Valinor Trading Union:
    Valinor Traders: Vivec, 500k sales, <500k sales = 25k fee, <250k sales = kick
    Valinor Overflow: Vivec back row, 150k min sales OR 15k donation
    Valinor Merchants: Elden Root, 50k sales OR 10k donation
    Valinor Vendors: Wayrest, 25k sales OR 8k donation
    Stendarr's Merchantry: Alinor, 10k sales OR 5k donation
  • Jayman1000
    Jayman1000
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    PC EU has been pretty bad for a long time; Im glad I decided to go NA some time ago. The guilds are better imo, performance is much better, and now no problems with guild bidding either. Only drawback is higher ping, but the that's a small price to pay.
  • SammiSakura
    SammiSakura
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    DonTomas wrote: »
    Fiktius wrote: »

    However I was completely out of luck with third guild of mine. Guild page already said that I got the trader hired from intended location, but when I arrived to the zone and saw the trader without any tabard, the game UI at hiring window said that I can not hire the trader, because game believed I already got that spot. So I had to watch how completely random person walked there and hired the spot for their almost empty guild.

    21 "You won the trader bid" mails in the inbox, Tamriel Jackpot gold in the bank and after the maintenance only one thing changed: My third guild UI window finally said that we have no trader hired, so I managed to find one free spot which was still empty and hired that one.
    Good man, one of the few that tells also that he got a lot of money.
    Joining your party, same here, and still no trader...will go for a search now, hope my „virtual trader“ is gone as well....

    I think at this point we know that all bidding guilds got a lot of money xD
    @SammiSakura - EU Server - Here Since 14th October 2016
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  • Dont_do_drugs
    Dont_do_drugs
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    Stay tuned!

    Get Stuff like this (but not this stuff)


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  • BansheeVT
    BansheeVT
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    Stay tuned!

    xD as always
    You just have to love the way ZOS communicates with us through community managers etc
    I bet Gina just can't do more than to tell us to stay tuned but it's just pathetic
    @BansheeVT - GM of 'Valinor Traders'.

    Valinor Trading Union:
    Valinor Traders: Vivec, 500k sales, <500k sales = 25k fee, <250k sales = kick
    Valinor Overflow: Vivec back row, 150k min sales OR 15k donation
    Valinor Merchants: Elden Root, 50k sales OR 10k donation
    Valinor Vendors: Wayrest, 25k sales OR 8k donation
    Stendarr's Merchantry: Alinor, 10k sales OR 5k donation
  • OsManiaC
    OsManiaC
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    DonTomas wrote: »
    Fiktius wrote: »

    However I was completely out of luck with third guild of mine. Guild page already said that I got the trader hired from intended location, but when I arrived to the zone and saw the trader without any tabard, the game UI at hiring window said that I can not hire the trader, because game believed I already got that spot. So I had to watch how completely random person walked there and hired the spot for their almost empty guild.

    21 "You won the trader bid" mails in the inbox, Tamriel Jackpot gold in the bank and after the maintenance only one thing changed: My third guild UI window finally said that we have no trader hired, so I managed to find one free spot which was still empty and hired that one.
    Good man, one of the few that tells also that he got a lot of money.
    Joining your party, same here, and still no trader...will go for a search now, hope my „virtual trader“ is gone as well....

    I think at this point we know that all bidding guilds got a lot of money xD

    not me as I focused on both first bids (I won all by system) all my other 9*3 bids were crap
    GM of The Argonian Kebab, The Argonian Steak & The Argonian BBQ - PC - EU (The Tamriel Kitchen) @OsManiaC

    Don't worry, the tail grows back!
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    https://steamcommunity.com/id/osmaniac
  • Kagukan
    Kagukan
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    Guild trader system is the worst auction system in any MMO.
  • Aurielle
    Aurielle
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    So glad I cancelled my ESO plus. These devs can’t get anything right (Crown store items aside, and even then...)
  • VaranisArano
    VaranisArano
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    They'd be MUCH better off at least saying "Hey guys, we're putting together the official statement, thank you for your patience" before letting it explode into a group of rabid angry players

    By now they should have given a short statement what's happening..
    Hi everyone, just letting you know that we are working on a resolution to this issue from yesterday. More details to come as we continue to investigate, stay tuned...

    Gina just posted that they are still investigating, that's not enough.. they had 18+ hours already and not even a single word what exactly they are going to do to fix this issue was published yet.

    Do keep in mind that of those 18+ hours, it started on a Sunday afternoon in NA and a good portion of those hours is nighttime in NA. If this had to get bucked up to the higher-ups, they probably didnt seriously start talking ramifications until Monday morning.

    Its not like we're talking 18+ hours during a weekday workday.
  • Iluvrien
    Iluvrien
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    ✭✭
    They'd be MUCH better off at least saying "Hey guys, we're putting together the official statement, thank you for your patience" before letting it explode into a group of rabid angry players

    By now they should have given a short statement what's happening..
    Hi everyone, just letting you know that we are working on a resolution to this issue from yesterday. More details to come as we continue to investigate, stay tuned...

    Gina just posted that they are still investigating, that's not enough.. they had 18+ hours already and not even a single word what exactly they are going to do to fix this issue was published yet.

    Do keep in mind that of those 18+ hours, it started on a Sunday afternoon in NA and a good portion of those hours is nighttime in NA. If this had to get bucked up to the higher-ups, they probably didnt seriously start talking ramifications until Monday morning.

    Its not like we're talking 18+ hours during a weekday workday.

    That's more an argument for ZOS making sure that someone would be in the office during the first trader flip... or rescheduling it for a weekday in the first roll-out... rather than an argument for their response time actually being reasonable.
  • Iluvrien
    Iluvrien
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    I didn't spend the last weeks trying to gather gold (and asking my members for their precious resources) to place enough high bids to 100% secure a trader just so ZOS could give traders to random guilds for 10k and leave my and other guilds without a trader with no official explanation why they didn't or couldn't change it. Really upsets me

    I know I told you, the night before, that it was going to be a tough one this week @Banshee1505 . But even I didn't expect ZOS to have messed it up this badly. I'm sorry for you, and the other GMs, that it played out this way.

    I, and the other VTs and members of other guilds, appreciate all of the hard work that our GMs put in. Even if ZOS doesn't.

    Mail me if there is anything that I can help with.
  • StabbityDoom
    StabbityDoom
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    I am not a gm but same as Iluvrien, if i can help somehow, let me know. Heck, anybody who didn't get a trader throw me an invite and I'll try to buy stuff in guild. I started an EU account recently. (caveat, i'm poor right now on your server but working on it)
    Edited by StabbityDoom on August 19, 2019 5:21PM
    PC/NA
    EHT zealot
    streamer: http://twitch.tv/stabbitydoom
  • BansheeVT
    BansheeVT
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    @Iluvrien I knew it was going to be tough, but I wasn't prepared for this kind of chaos..
    Everyone knew they were going to f*** it up, but noone expected them to go in this hard ^^
    Thanks a lot for your ongoing support, ingame and emotional <3

    Also thanks to @StabbityDoom, that's really kind of you :)
    @BansheeVT - GM of 'Valinor Traders'.

    Valinor Trading Union:
    Valinor Traders: Vivec, 500k sales, <500k sales = 25k fee, <250k sales = kick
    Valinor Overflow: Vivec back row, 150k min sales OR 15k donation
    Valinor Merchants: Elden Root, 50k sales OR 10k donation
    Valinor Vendors: Wayrest, 25k sales OR 8k donation
    Stendarr's Merchantry: Alinor, 10k sales OR 5k donation
  • BansheeVT
    BansheeVT
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    @VaranisArano of course I know that a huge part was nighttime for NA aswell and I understand that they don't work 24/7 but imo they should have had enough people there, be prepared for this mess so they could have acted faster
    Iluvrien wrote: »
    That's more an argument for ZOS making sure that someone would be in the office during the first trader flip... or rescheduling it for a weekday in the first roll-out... rather than an argument for their response time actually being reasonable.
    Or even rescheduled it for this first roll-out like Iluvrien said. They had to expect errors, they should have been prepared
    @BansheeVT - GM of 'Valinor Traders'.

    Valinor Trading Union:
    Valinor Traders: Vivec, 500k sales, <500k sales = 25k fee, <250k sales = kick
    Valinor Overflow: Vivec back row, 150k min sales OR 15k donation
    Valinor Merchants: Elden Root, 50k sales OR 10k donation
    Valinor Vendors: Wayrest, 25k sales OR 8k donation
    Stendarr's Merchantry: Alinor, 10k sales OR 5k donation
  • Vicinia
    Vicinia
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    Good Lord, this mess is on the way for consoles 😕

    Poor EU is like the red-headed stepchild of servers.
  • iris56
    iris56
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    EU players, you have my sympathies. I'm not even personally affected by this because I'm not on EU, but the lack of communication and steps to right this is appaling. It throws away all the hard work people have put into making money, which is a huge part of this game. ZOS, please take this seriously and make it right for those on the EU server.
  • therift
    therift
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    Vicinia wrote: »
    Good Lord, this mess is on the way for consoles 😕

    Poor EU is like the red-headed stepchild of servers.

    PC is the patch beta test for console.

    Sometimes, I wonder what Zeni has against our European friends.
  • BansheeVT
    BansheeVT
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    thanks for your sympathy @Vicinia, @iris56 and @therift :)
    NA seems to be doing fine, I hope it stays like that and they do it right for console
    Really wondering why EU has to be the guinea pig all the time
    @BansheeVT - GM of 'Valinor Traders'.

    Valinor Trading Union:
    Valinor Traders: Vivec, 500k sales, <500k sales = 25k fee, <250k sales = kick
    Valinor Overflow: Vivec back row, 150k min sales OR 15k donation
    Valinor Merchants: Elden Root, 50k sales OR 10k donation
    Valinor Vendors: Wayrest, 25k sales OR 8k donation
    Stendarr's Merchantry: Alinor, 10k sales OR 5k donation
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