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Meridian Crown motif doesn't unlock Dawnbreaker outfit

  • Aliyavana
    Aliyavana
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    Just to confirm, this is a display issue and the Dawnbreaker Artifact Style is not intended to be unlocked with the Meridian Motif. We are working on a fix for this.

    Would be nice for an artifact style to be earnable ingame
  • TiaFrye
    TiaFrye
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    @ZOS_SarahHecker response to my ticket by costomer support implied that said crown bundle suppose to unlock the artifact. Please, clarify this for us. Many people brought this bundle only because artifact is included. Since May PTS we assumed this to be the case. People who brought it with this information, whatever it was a mistake on the side of the devs or us 'misunderstanding' the direct info given to us should get the item we expected to get.
  • athomaslv77_ESO

    Just to confirm, this is a display issue and the Dawnbreaker Artifact Style is not intended to be unlocked with the Meridian Motif. We are working on a fix for this.

    Since the majority of us bought this motif due to being led to believe that Dawnbreaker was included, where do I request my Crown refund since it doesn’t sound like we’re getting it?
  • Aliyavana
    Aliyavana
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    TiaFrye wrote: »
    @ZOS_SarahHecker response to my ticket by costomer support implied that said crown bundle suppose to unlock the artifact. Please, clarify this for us. Many people brought this bundle only because artifact is included. Since May PTS we assumed this to be the case. People who brought it with this information, whatever it was a mistake on the side of the devs or us 'misunderstanding' the direct info given to us should get the item we expected to get.

    Agreed, this has been in the game for months,eading nany to believe this would be the case
  • ZOS_SarahHecker
    ZOS_SarahHecker
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    Just to confirm, this is a display issue and the Dawnbreaker Artifact Style is not intended to be unlocked with the Meridian Motif. We are working on a fix for this.

    Since the majority of us bought this motif due to being led to believe that Dawnbreaker was included, where do I request my Crown refund since it doesn’t sound like we’re getting it?

    Please contact support to request a refund.
    Staff Post
  • TiaFrye
    TiaFrye
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    Just to confirm, this is a display issue and the Dawnbreaker Artifact Style is not intended to be unlocked with the Meridian Motif. We are working on a fix for this.

    Since the majority of us bought this motif due to being led to believe that Dawnbreaker was included, where do I request my Crown refund since it doesn’t sound like we’re getting it?

    Please contact support to request a refund.

    Is this a confirmation that we're not getting it with our purchase?
  • phwaap
    phwaap
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    That's a buzzkill. Why the extra 2k crowns then?
  • athomaslv77_ESO
    phwaap wrote: »
    That's a buzzkill. Why the extra 2k crowns then?

    Greed?
  • ZOS_SarahHecker
    ZOS_SarahHecker
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    TiaFrye wrote: »
    Just to confirm, this is a display issue and the Dawnbreaker Artifact Style is not intended to be unlocked with the Meridian Motif. We are working on a fix for this.

    Since the majority of us bought this motif due to being led to believe that Dawnbreaker was included, where do I request my Crown refund since it doesn’t sound like we’re getting it?

    Please contact support to request a refund.

    Is this a confirmation that we're not getting it with our purchase?

    Correct. Dawnbreaker does not come with the motif.
    Staff Post
  • athomaslv77_ESO
    Carbonised wrote: »
    Maybe stop buying crown motifs for 6k crowns then, FFS.

    We all know they keep pushing the prices further and further. Wait a little time and you'll get it via in game gold, or wait a little longer and you'll get it for next to nothing at the anniversary motif bonanza.

    But no, people want to get everything NOW NOW NOW and are willing to throw any amount of money at ZOS.

    Oh yay, the thread troll is right on time.
  • TiaFrye
    TiaFrye
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    Carbonised wrote: »
    Maybe stop buying crown motifs for 6k crowns then, FFS.

    We all know they keep pushing the prices further and further. Wait a little time and you'll get it via in game gold, or wait a little longer and you'll get it for next to nothing at the anniversary motif bonanza.

    But no, people want to get everything NOW NOW NOW and are willing to throw any amount of money at ZOS.

    You came in the wrong thread to mock people about what they want. If artifact were a dropable item it would've cost the same 2kk gold you can pay a person to get this motif via CS gift.
    Edited by TiaFrye on August 8, 2019 4:39PM
  • Kingdaboss123
    Kingdaboss123
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    So is anyone gonna explain why in the description it says Dawnbreaker comes with the meridian motif?
  • Hellmasker
    Hellmasker
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    Oh well, I expected this outcome tbh... Atleast they pulled it, so noone else falls for it aswell....
    Asgar Hellmasker, Silencer of the Dark Brotherhood
  • Kingdaboss123
    Kingdaboss123
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    I am lucky i bought it with gold phew.
  • Kimberlin
    Kimberlin
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    So is anyone gonna explain why in the description it says Dawnbreaker comes with the meridian motif?

    human error on ZoSs part unfortunately it seems hopefully they correct this for the people who thought the extra 2k crowns was for the inclusion of Dawnbreaker
  • TiaFrye
    TiaFrye
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    TiaFrye wrote: »
    Just to confirm, this is a display issue and the Dawnbreaker Artifact Style is not intended to be unlocked with the Meridian Motif. We are working on a fix for this.

    Since the majority of us bought this motif due to being led to believe that Dawnbreaker was included, where do I request my Crown refund since it doesn’t sound like we’re getting it?

    Please contact support to request a refund.

    Is this a confirmation that we're not getting it with our purchase?

    Correct. Dawnbreaker does not come with the motif.

    Other than a refund what a person can expect on the side of the company, who allowed a several months old 'bug' convince a customer to buy the item? I don't want my money back, I want the sword I've waited for almost half an year.
    Edited by TiaFrye on August 8, 2019 4:47PM
  • TiaFrye
    TiaFrye
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    Kimberlin wrote: »
    So is anyone gonna explain why in the description it says Dawnbreaker comes with the meridian motif?

    human error on ZoSs part unfortunately it seems hopefully they correct this for the people who thought the extra 2k crowns was for the inclusion of Dawnbreaker

    It's human error when PTS content like base game or older DLCs are not being tested. Not a 'bug' who had it's own thread praising the devs for giving us an unlockable TES artifact outfit.
  • Delparis
    Delparis
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    6k crown is too much for a motif.

    that's 40€ lol
  • AlboMalefica
    AlboMalefica
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    TiaFrye wrote: »
    @ZOS_SarahHecker response to my ticket by costomer support implied that said crown bundle suppose to unlock the artifact. Please, clarify this for us. Many people brought this bundle only because artifact is included. Since May PTS we assumed this to be the case. People who brought it with this information, whatever it was a mistake on the side of the devs or us 'misunderstanding' the direct info given to us should get the item we expected to get.

    I have the same thing from Bethesda support too, as the 2k difference between the Meridian & Coldsnap motifs would make sense if Dawnbreaker comes with it
  • Kalik_Gold
    Kalik_Gold
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    Dang was hoping it came with it, was gonna purchase also.
    Ras Kalik | | Redguard - Templar
    Aurik Siet'ka | | Redguard - Necromancer
    Cacique the Sage of Ius | | Redguard - Warden
    Jux Blackheart | | Redguard - Nightblade, Lycan
    Goliath of Hammerfell | | Redguard - Dragonknight
    Tsar af-Bomba | | Redguard - Nightblade, Vampire
    Movárth Piquine | | Nord - Necromancer, Vampire
    Uri Ice-Heart the Twin | | Nord - Warden Vampire
    Kaotik Von Dae'mon | | - Breton - Sorcerer
    ________________________PvE only:____________________
    Herzog Zwei the Genesis | Healer | Breton - Templar
    Cinan Tharn | Tank | Imperial - Dragonknight
    Tyrus Septim | Stamina DPS | Imperial - Sorcerer
    Bates Vesuius of Dawnstar | Magicka DPS | Imperial - Dragonknight
    __________________________Backstories:_________________________

    Ras Kalik the Vestige, a renown Redguard warrior; He has been blessed to save Tamriel from Molag Bal’s destructive Planemeld while reuniting the Five Companions. His further accomplishments after defeating Molag Bal, has been to stop the destruction of Morrowind, the Clockwork City, return order to the isle of Summerset and create a new king in Wrothgar and a queen in Elsywer. These events have made him a living legend and continue to lead him into new adventures throughout Tamriel, as well as into the hearts of many ladies including the Elf Queen, Aryenn. (not only Sai Sahan has a secret snowflake!) Over many years of adventurous travels, Ras Kalik had become a loner, until he re-visited his homeland of Alik'r.

    Alik'r and it's cities were overrun by the undead Ra-Netu and therefore he made an allegiance with Alik'r's own Ash'abah tribe. These Ash'abah with his help, cleansed the city of Sentinel in Alik'r desert and it's surrounding areas of the undead brought to life by the Withered Hand. After rescuing Sentinel from the undead zombies, King Fahara’jad’s personal bodyguard the Goliath of Hammerfell, who was given this name by Imperials in the region; was asked to assist the tribe after learning of the defeat of the Withered Hand to the Ash'abah. Kalik promised Goliath he would task him with fighting living enemies on the battlefield if he so desired. Goliath being a Yokudan warrior wields a massive sword in respect to the Ansei, a gift given by the Imperial, Cinan Tharn. Not many soldiers are able to wield double two handed weapons, but Goliath loves to get up and personal in a fight, so he also carries a giant maul, both weapons laced with magical flames.

    Jux Blackheart is a master thief that was frequenting the Sisters of the Sands inn for pilfering during this time. Jux was known to infiltrate any bank vault he came across and even delved into Ayelid ruins without detection. Kalik can vividly recall the night he met the famed thief. Jux found himself rummaging thru a slightly inebriated Kalik’s pocket for too long, on a full-mooned night and because of this and the glimmer of his golden armor in the moonlight and his greed. He lost his left pinky fingertip as a lesson! But in return, he gained a new friend, as it was his first time since a child being caught red-handed...

    Kaotik Von’Daemon an outcast, and a half-caste between a Breton mother and a Redguard father. Kaotik become a pariah due to his conjuration of Daedra pets. He was taught healing magic during his childhood years by his Breton mother. His father due to Redguard customs exiled him from the desert, sending him by wagon caravan to be a soldier in the war in Cyrodiil. He happened to meet Kalik while traveling from Alik'r, during this long caravan ride the caravan he was in was ambushed in Bangkorai by a group of bandits. Kalik by chance was also traveling thru this area on his Auridon Warhorse (which was bestowed to him by his friend, Darien Gautier). During this ambush, Kalik was able to rescue five hostages from the bandits. Kaotik was the first rescued, and Ras Kalik also recruited him to be in the Ash'abah tribe. These core Ash'abah tribesmen may never be seen together in travel as they partake in their own adventures but they always know what each other is doing; as they frequent a hideout in northern Bankorai. Their hideout an old Orc castle ruin, is kept watch by Nuzhimeh and she passes messages written between them, and frequently they also enjoy her company and her bed.

    The other men rescued were a Dunmer banker, an Imperial mercenary and two other soldiers, an Imperial and a Breton Knight, stating proudly he was an Akavir descendent. One of the Imperials, Cinan, claimed to be related to Abnur Tharn the Battlemage of the Imperial Elder Council (One of Ras Kalik's mentors in the Five Companions). Cinan Tharn was really Abnur's drunkard treasure hunting illegitimate son. He was caught smuggling artifacts out of the Ayleid ruins in Cyrodiil and the elder of the two Imperials was Tyrus Septim a retired Imperial navy battle-mage (now mercenary living in the city of Rimmen) and guard to the Tharn family. As much as Abnur Tharn hated his half-sister Euraxia, he dislikes his bas†ard son more. Tyrus now a ruffian and privateer had been paid by Abnur Tharn to watch over Cinan as much as possible. Cinan Tharn a drunkard, loves to drink at least a quarter barrel of Nord mead before he raids various delves and dungeons for relics to sell on the black market. Cinan also plans to one day, run an illegal gambling ring... which he thinks will net him more gold for his wares.

    The Dunmer captive shackled to the Imperials looked familiar to Kalik from his time in Morrowind.... and he recognized him as Tythis Andromo a House Telvanni slave-owner and banker from Vvardenfell. During a rough interrogation to Tythis, Ras Kalik learnt why the bandits accosted him. The racist Dunmer was providing slaves as soldiers for the Three Banner War. The bandits were trying to negotiate a lucrative ransom for Andromo and the Imperials.... Kalik did not need any of this gold and he could never set Tythis free as he did with the two Imperial soldiers. His past involvement with slavery and war crimes, made Kalik's blood boil. He chose not to execute Tythis, as he figured the worse punishment for this former rich and opulent slave owner, is to now be an imprisoned servant for Ras Kalik and the tribe.

    Herzog Zwei the Genesis a reknown Breton/Akavirri battle-mage. His roots going back to Akavir through his mother’s bloodline. (His mother is descended from the Akaviri, through Versidue-Shae, and his Breton father met her in Hakoshae, while traveling) Herzog earned the nickname "the Genesis" from his father as a child, as he was his mother's first born child, and last, as she tragically died in child-birth.

    Herzog was seeking to purchase an artifact from Cinan Tharn, before their capture and was meeting Tyrus while in Rimmen, who introduced him to Cinan. This artifact being the Ayelid artifact; the sword Sinweaver. After their rescue and the exchange of gold to Cinan for the sword he decided to slip away before Ras Kalik could question who he was, and why the Akavir descendant really wanted that sword. Herzog was headed to Nagastani — An Ayleid ruin in eastern Cyrodiil. He had read in scrolls that the Sword would give him magical powers to meet his mothers spirit, if he performed an Ayleid ritual at an old shrine hidden there. Equipped with the artifact sword, he was off to start his own adventure but Ras Kalik, did indeed notice the sword however and instead sent a letter to Jux Blackheart (whom also was interested in Ayleid treasures), to attempt to find Herzog and acquire the sword. (*Azani Blackheart in Elder Scroll's Oblivion is Jux's descendant some 747 years later)

    And so the Redguard, Imperial and Breton men parted ways ... While Ras Kalik went off to Elsweyr to encounter the latest threat to Tamriel, with Abnur Tharn and Sai Sahan - - DRAGONS!! Little did Ras Kalik know a few people were awaiting him in Senchal besides Sai. A necromancer survived his attack on the Withered Hand, while in Alik'r. The one known as Auriek Siet'ka is also following him to the land of the Khajiits and Cacique the Sage of Ius a Shaman mystic who has become attuned spiritually with Tu'whacca (a Redguard God) and Ius (the Animal God), after being burned severely by the escaped dragons in Elsywer, is awaiting his arrival also.

    After his journey to Rimmen, Kalik heads south to Senchal, in the southern regions of Elyswer. This new adventure will also put him on a path to meet a strange Redguard man. The stranger which was infected with an untreated Peyrite disease and also was the exiled from the Order of the New Moon cult, due to his sickness. He originally joined the cult to worship Laatvulon, the green dragon, mistakenly thinking it was the Daedric prince Peyrite. This confused and suffering cultist is known as Tsar al-Bomba and he is on a path to spread the disease. He was originally infected in Orccrest while recruiting members there. Can Ras Kalik and the shaman Cacique cure this poor soul, only time will tell. Little does Tsar al-Bomba know, that his infection is tied to Vampirism, and eventually the desire for blood will take over his mind.

    After the trek thru the heat, tropical and desert climate of Northern and Southern Elyswer, Ras Kalik heads north to the cold mountain range of Skyrim. His companion friend Lyris beckons for him with a letter sent by crow...

    Movárth Piquine - a former vampire hunter (now infected), within the Fighter's Guild (and a secretive necromancer) was in Skyrim working with the Morthaal Guard. On a patrol mission he was caught in Frewien's ice curse outside of Morthaal with the frozen undead. Movárth's vampiric infection kept him from becoming an undead minion to the curse. He was able to use necromantic ice-magic to encase himself safely until he was freed with Freiwen, when the Vestige Ras Kalik broke the curse.

    Uri Ice-Heart - brother of Urfon Ice-Heart. The twin sons of Atli and Oljourn Ice-Heart. The Ice-Heart family are originally from Markarth but now reside on the Jerall Mountain range near Cyrodiil, with their younger sister Araki. The twins had joined the Winterborn Reachmen while living in Markarth. Urfon pushed west to Orsinium with the Winterborn Clan, leaving his family behind. Uri stayed behind with his parents and sister to live in the family cabin for safety, to avoid the Vampire plague infiltrating the Reach. After news reaches him and he hears of Urfon's death... Uri leaves and heads home and is seeking vengeance. Meanwhile, his sister has also moved on to Windhelm to join the Fighter's guild. He will visit his sister, once before going to seek vengeance and she will craft him armor mixed with ice, called Stalhrim armor. Uri fearing death, after his brother's passing, falls victim to the convincing talk of Movárth at a Nordic tavern, and will also becomes a vampire.

    {time moves forward through the hour-glass}

    Bates Vesuius of Dawnstar (grandfather of Silus Vesuius an Imperial scout sent to Leyawiin. His love of fire and destruction will eventually lead him to become a follower of Mehrunes Dagon (the daedric prince of Destruction). It is well known that Mehrune Dagon delights in creating chaos, ostensibly for the sake of change, throughout Tamriel through the work of mortal agents he selects. Dagon often destroys these agents once they are no longer useful.... Bates Vesuius will be the first in his family to go down this dark path, but not the last. This path will also bring him across the path of the hero, Ras Kalik.

    PS5/NA | Champion 1200+ † Main

  • Coldforge
    Coldforge
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    Just to confirm, this is a display issue and the Dawnbreaker Artifact Style is not intended to be unlocked with the Meridian Motif. We are working on a fix for this.

    Since the majority of us bought this motif due to being led to believe that Dawnbreaker was included, where do I request my Crown refund since it doesn’t sound like we’re getting it?

    Please contact support to request a refund.

    Support replied to my ticket and did not offer me a refund.
  • bmnoble
    bmnoble
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    my response from support:

    The Elder Scrolls Online Team response on 08/08/2019 07:07 PM
    Hello again,

    Thanks for getting back in touch with us and for letting us know what is going on.

    Please know that we are aware of an issue where the Outfit Menu's tooltip for Dawnbreaker style inaccurately indicates it is obtainable via the Merdian Crafting Style.

    The Dawnbreaker style is not available through any means at this time.

    We hope that this information helps clear things up for you. Be sure to ask us if you have any other questions or concerns!

    Warm Regards,
    Logan
    The Elder Scrolls Online Team
  • Coldforge
    Coldforge
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    bmnoble wrote: »
    my response from support:

    The Elder Scrolls Online Team response on 08/08/2019 07:07 PM
    Hello again,

    I got the same pointless form letter.
  • Nifty2g
    Nifty2g
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    Delparis wrote: »
    6k crown is too much for a motif.

    that's 40€ lol
    You can buy that with in game gold
    #MOREORBS
  • TiaFrye
    TiaFrye
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    bmnoble wrote: »
    my response from support:

    The Elder Scrolls Online Team response on 08/08/2019 07:07 PM
    Hello again,

    Same response. Unfortunately.
    ZoS don't strip people off bugged things like 1 crown worth Coldharbour estate or 1 berry worth black indrik. But they absolutely have to make sure that we wait for another couple of years and pay 2k crowns extra to get what we supposed to get today and now.

    @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_SarahHecker
    You have it in game already, even tho the icon is a little wrong. It has model, textures, it applies as an outfit okay. If it's about money, you can take 2k crowns extra from my account, I don't care. But unlock this artifact for people who was mislead by your team's mistake and waited for it. Unlock it for them now, not a few years from now on.
    Edited by TiaFrye on August 9, 2019 2:59AM
  • BlissfulDelusions
    BlissfulDelusions
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    Just to confirm, this is a display issue and the Dawnbreaker Artifact Style is not intended to be unlocked with the Meridian Motif. We are working on a fix for this.

    Thank you for this. Would you also be willing to work on fixing the display issues with the Voriplasm weapons and Dwarven Remnant weapons from the Crown Crates?
    As a reminder to those unaware,
    the rules of the forum can be found right here.

    I have like 47k+ achievement points and a lot of trifectas, so I guess my opinions should mean something.

    My total Crown spendings are also at 10,000 USD+. I'm one of the cash cows that keep the game running ;D
  • heaven13
    heaven13
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    Vlad9425 wrote: »
    Why is it 6K crowns then? Surely even the corporate suits must understand that this is a ridiculous price for a motif...

    Motifs that are obtainable in game have always been substantially higher than those that are Crown Store exclusive. Welkynar is also 6k crowns. In my opinion, this is the right way to approach it because it doesn't completely devalue the in-game chapters for people who want to farm/sell.

    The question for me is really why is Coldsnap 4k and Meridian 6k if they are including the same content (no Dawnbreaker) and are from the same dungeon pack? 5k is usually where dungeon content motifs sit so what's going on with these 2?
    Edited by heaven13 on August 9, 2019 2:18PM
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