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Keep getting logged out involuntarily every 2 minutes

sxndino
sxndino
Soul Shriven
When i log in and start playing all of a sudden my character can't attack or cast any spells just walk around and everyone else is frozen in place, Then i get logged out automatically.
I just want to confirm that it IS my internet connection where i live it's not so good. HOWEVER when i go to my moms place i do a wire connection and literally play right next to the internet modem and i notice a HUGE difference like it doesn't kick me out HOWEVER it still happens not as much but still i can be doing a dungeon and all of a sudden boom i get logged out.
it cannot be my laptop i just got this alienware its a freaking monster computer, it cannot be the game because then how come other players dont log out while im in a group dungeon or battle grounds? so im guessing it IS my internet connection am i right can anyone confirm this?
my place i cannot even play at all i get logged out as soon as im in
moms place i can play for a super long time however i get logged out every now and then
so yes im guessing its the internet connection the WIFI signal sucks i think i will try setting up access points through out the house
  • tsaescishoeshiner
    tsaescishoeshiner
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    Hello! I am also experiencing this problem. It has happened before, and gone away with no notice and NO changes on my side--just like how it started. Diagnostic questions:
    1. After being logged out, do you see "Unable to retrieve announcements" on the login screen, and receive Error 200 when you try to log in?
    2. Where are you playing from? (ie West Coast US, Oceanic)
    3. Does your internet

    Support will say that it is either because you're using Wi-fi, because you need to open some ports, or whatever else is in their copy+paste response. It is probably none of these things. There is a long, old thread about this, including theories about Akamai servers, ping tracers: https://forums.elderscrollsonline.com/en/discussion/436992/high-latency-at-akamai-com/p1

    Some people think it's related to Akamai's anti-DDoS softwares, or something. People talk about Oceanic ping, but I'm in coastal California.

    I have gone 3-4 months with none of these problems -> no disconnects outside of Cyrodiil, no Error 200, no "Unable to retrieve announcements. If the in-game ping meter spikes to 999+, it's not actually a problem. But then tonight it came OUT of nowhere, after being disconnected from a vSS run last week.

    You can try a wired connection, or contacting your ISP, but my problem stopped after a month without doing either.

    PC-NA
    in-game: @tsaescishoeshiner
  • tsaescishoeshiner
    tsaescishoeshiner
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    In June, they were closing threads about this issue like in this one: https://forums.elderscrollsonline.com/en/discussion/479037/cant-login-at-all#latest, claiming to be looking at ISP interference.
    PC-NA
    in-game: @tsaescishoeshiner
  • wasm32trojan
    Disconnects every 2 minutes. Playing NA server.
    C:\Users\User>tracert 198.20.200.155

    Трассировка маршрута к 198.20.200.155 с максимальным числом прыжков 30

    1 1 ms <1 мс <1 мс XiaoQiang [192.168.31.1]
    2 1 ms 1 ms 1 ms 10.47.148.1
    3 1 ms 1 ms 1 ms 10.2.100.49
    4 1 ms 1 ms 1 ms 10.8.2.17
    5 2 ms 1 ms 1 ms 10.2.200.18
    6 4 ms 4 ms 4 ms 10.8.102.137
    7 3 ms 2 ms 2 ms 10.2.200.5
    8 3 ms 3 ms 3 ms vvk06.transtelecom.net [217.150.59.102]
    9 72 ms 72 ms 72 ms ttk2-10g.hkix.net [123.255.90.210]
    10 199 ms 199 ms 198 ms prolexic1-lacp-10g.hkix.net [123.255.91.26]
    11 201 ms 202 ms 202 ms po110.bs-a.sech-hkg2.netarch.akamai.com [72.52.2.176]
    12 * * * Превышен интервал ожидания для запроса.
    13 200 ms 201 ms 202 ms ae120.access-a.sech-hkg2.netarch.akamai.com [72.52.2.181]
    14 * * * Превышен интервал ожидания для запроса.
    15 * * * Превышен интервал ожидания для запроса.
    16 * * * Превышен интервал ожидания для запроса.
    17 * * * Превышен интервал ожидания для запроса.
    18 * * * Превышен интервал ожидания для запроса.
    19 * * * Превышен интервал ожидания для запроса.
    20 * * * Превышен интервал ожидания для запроса.
    21 * * * Превышен интервал ожидания для запроса.
    22 * * * Превышен интервал ожидания для запроса.
    23 * * * Превышен интервал ожидания для запроса.
    24 * * * Превышен интервал ожидания для запроса.
    25 * * * Превышен интервал ожидания для запроса.
    26 * * * Превышен интервал ожидания для запроса.
    27 * * * Превышен интервал ожидания для запроса.
    28 * * * Превышен интервал ожидания для запроса.
    29 * * * Превышен интервал ожидания для запроса.
    30 * * * Превышен интервал ожидания для запроса.

    Трассировка завершена.
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