Maintenance for the week of December 1:
• PC/Mac: No maintenance – December 1
• NA megaservers for patch maintenance – December 3, 3:00AM EST (8:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 3, 8:00 UTC (3:00AM EST) - 17:00 UTC (12:00PM EST)
I did as instructed in my ticket but it's been a week now.
I had an issue with a crown store item. I was give a response with instructions, which I followed. That was a week ago with no response.
Ticket NO: 190723-003428