Password suddenly wrong and not receiving reset emails. (SOLVED)

ArchMikem · July 2019

Im still logged in via mobile but i was signed out on my PC and when i tried signing back in it kept telling me my password was wrong. So i try the Forgot option but i cant receive any of the emails the Forum is sending me to do a reset, yet im able to receive emails from the main ESO site just fine.

Since my password no longer works and im not receiving emails from the forum im essentially locked out on PC.

SirAndy · July 2019

Hacked?

The_Governor · July 2019

If you’re still logged in on mobile are you able to see if your email is correct on your account page?

ArchMikem · July 2019

The_Governor wrote: »

If you’re still logged in on mobile are you able to see if your email is correct on your account page?

Yeah email is still the same.

ZOS_Bill · July 2019

@ArchMikem

Is this an issue with your forum account password not working or with your ESO game account?

ArchMikem · July 2019

ZOS_BillE wrote: »

@ArchMikem

Is this an issue with your forum account password not working or with your ESO game account?

Its just my forum password. It doesnt match what's saved in my browser and i cant change it because im not receiving any emails from the forum in order to do a reset.

ArchMikem · July 2019

@ZOS_BillE

All i need is a ZOS temp password to log in with so i can use it to reset my password while logged in.

Also itd be nice if i found out why im not receiving any emails from the forum.

ArchMikem · July 2019

I went through Outlook's Blocked Senders list and found out, for some stupid reason, I blocked noreply@forums.elderscrollsonline.com, which is why I wasn't receiving anything from the Forum. After moving it to my safe senders list, viola, I received the email to reset my password.

And now I'm going to write my password down. On physical paper.

I really hate it when an issue ends up being my fault.

ZOS_Bill · July 2019

@ArchMikem

Thank you for the update and letting us know why you weren't getting the reset emails. We are happy to know you were finally able to get your password reset!