European Megaserver Maintenance Update

Carmina
Carmina
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So, Gina said the server would be down for the evening. Well. It is morning now. Says maintenance. Any updates, ZOS? Why the hell do we always have problems after every patch, and why does every patch to fix those problems make it worse?! Is there anybody ion your company who knows what he is doing? Is there anybody out there who will tel players what is going on? You rely on the fact that people love this game, and have their friends here. That is all right and nice. But there will be a point where this runs out, and you will loose people big time with this continuous bs you are creating.
  • Gariele
    Gariele
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    Since ZOS is in North America i believe it was intended to mean morning in North America, so probably 6-8hrs before we hear anything
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  • VDoom1
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    An update would indeed be appreciated.

    Perhaps this could help.


    @ZOS_GinaBruno
    Hi Gina, how is the server doing this morning? Alive and kicking again?
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  • Trueblue
    Trueblue
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    Just see how many ppl play on EU server and how many on NA. From last couple month ESO got insane amount of new player... but still, why sell game when you cannot take care of good work this game.
  • Kotusha
    Kotusha
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    Carmina wrote: »
    So, Gina said the server would be down for the evening.

    USA time evening. It's around midnight there right now, so we'll have to wait until the team wakes up.
    Carmina wrote: »
    Is there anybody out there who will tel players what is going on?
    No. They have like one European guy on the team, he keeps German players updated sometimes. Nobody else is here.
  • jcm2606
    jcm2606
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    Trueblue wrote: »
    Just see how many ppl play on EU server and how many on NA. From last couple month ESO got insane amount of new player... but still, why sell game when you cannot take care of good work this game.

    Oceanic region says hello, when the *** ISP's have to step in to do Zenimax's job, and deliver an acceptable connection without Akamai's stink.
  • Zer0oo
    Zer0oo
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    they just close forum posts about it but nothing else till they start working again in the NA morning.
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  • essi2
    essi2
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    @ZOS_KaiSchober Any clarification on what Gina meant by 'Morning'?
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  • Devanear
    Devanear
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    But isn't the European server in Frankfurt? Why would it be fixed on USA hours? Planned maintenance is an automated process that is scheduled to be in sync across the board, I get that. But if there's an ongoing problem surely it has to be dealt within German working hours. Still too early anyway.

    Also, Gina isn't going to reply to anyone at this hour.
  • Soldier224
    Soldier224
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  • xeNNNNN
    xeNNNNN
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    Devanear wrote: »
    But isn't the European server in Frankfurt? Why would it be fixed on USA hours? Planned maintenance is an automated process that is scheduled to be in sync across the board, I get that. But if there's an ongoing problem surely it has to be dealt within German working hours. Still too early anyway.

    Also, Gina isn't going to reply to anyone at this hour.

    off-site control. They likely have engineers in Frankfurt but contracted. So whomever is coordinating server maintenance and such could potentially be doing it from their offices in the US without the need to actually be there because skype, discord exists etc or well any form of long range communication exists really doesnt have to be computer based. The engineers likely know what they're doing its just.....well as i've said many times on this forum. Frankfurt is quite possibly one of the worst choices in all of europe for server hubs. Amsterdam would of been so much better.

    There aren't many companies that own their own servers these days so.
    Edited by xeNNNNN on July 2, 2019 5:57AM
    Ah, e-communities - the "pinnacle" of the internet............yeah, right.
  • idk
    idk
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    Gariele wrote: »
    Since ZOS is in North America i believe it was intended to mean morning in North America, so probably 6-8hrs before we hear anything

    Yea, I think she was speaking from their perspective but given she did say evening I would not have taken that to mean all night. I am surprised we have not gotten an update considering this is a huge issue.

    Zos is just really bad at communication and has been since the game launched.
  • DrOuttaSight
    DrOuttaSight
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    If the PC EU server is in Germany, and maintained to the highest standard by German Engineering,

    I'm wondering if fixes/patches/announcements are remotely done State side?

    However any delay bring the ESO game back online, could be down to the fact, *that someone maybe fixing other important Game destroying bugs??

    We will just have to wait till someone talks/converses with each other, before we get the green light to play the game.

    *We will know, "event - ually" when we all start playing the game again.
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  • Komputerheld
    Komputerheld
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    If the PC EU server is in Germany, and maintained to the highest standard by German Engineering,

    Hm, german engineers are really great. They also meet highest standards. But....have you heard about the new airport in Berlin, the german capital city? Construction startet in 2005 and it should be operational in 2011..... well, that was the plan.
    But hey, an airport in Berlin is not a server somewhere in Frankfurt. :trollface:
  • Huyen
    Huyen
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    Devanear wrote: »
    But isn't the European server in Frankfurt? Why would it be fixed on USA hours? Planned maintenance is an automated process that is scheduled to be in sync across the board, I get that. But if there's an ongoing problem surely it has to be dealt within German working hours. Still too early anyway.

    Also, Gina isn't going to reply to anyone at this hour.

    The EU server used to be in frankfurt, but 2 years after release it git moved back to the US because of infrastructure reasons (read: money). So no, its all US based now to ease up the maintenance costs (or so they say...)
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  • Androconium
    Androconium
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    Gariele wrote: »
    Since ZOS is in North America i believe it was intended to mean morning in North America, so probably 6-8hrs before we hear anything

    Well, she knows that most players arent from Murica. Your argument just highlights the ignorance potential.
  • Nairinhe
    Nairinhe
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    Huyen wrote: »
    Devanear wrote: »
    But isn't the European server in Frankfurt? Why would it be fixed on USA hours? Planned maintenance is an automated process that is scheduled to be in sync across the board, I get that. But if there's an ongoing problem surely it has to be dealt within German working hours. Still too early anyway.

    Also, Gina isn't going to reply to anyone at this hour.

    The EU server used to be in frankfurt, but 2 years after release it git moved back to the US because of infrastructure reasons (read: money). So no, its all US based now to ease up the maintenance costs (or so they say...)

    Didn't they confirm not so far ago that EU server is still in Germany?
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