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Bought Newcomer Bundle - no Flameskin Salamander pet????

Bam_Bam
Bam_Bam
✭✭✭✭✭
As the title says - haven't received the Flameskin Salamander pet. Please investigate?

Account: Bam_Bam73

Order #: YM4XPH3FHADN4CR
Edited by Bam_Bam on June 25, 2019 12:43PM
Joined January 2014
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  • SantieClaws
    SantieClaws
    Community Ambassador
    This one thinks you need to submit a ticket in game.

    The customer services department are unlikely to see your specific post about the issue here.

    Every ticket at first produces an automated response. Make sure you reply to that to get something done.

    Yours with paws
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  • ZOS_BillE
    ZOS_BillE
    admin
    @Bam_Bam

    As mentioned above, you can contact customer support regarding the missing pet. You can also post your ticket number in this thread if you need us to check on it.
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  • midnightwanderer
    you need to retrieve it from the mailbox, you provavly had recieved items in a mail that came after the one with the salamander and naturally navigated to newer messages. maybe not but that was my circumstance. at least check is all im trying to say :)
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