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Ticket - waiting a week for an agent - HELP!

Naaura
Naaura
✭✭
Hello!
I have made a ticket regarding the Crown Store but I am still waiting a week for an actual GM to help me.
All I got was a bot answer that completely missed out the point for the help i need :/

I also tried to contact a GM in-game but it seems that feature has been removed x_x

Please help me! That ticket's problem means a lot to me and I am sitting here heartbroken waiting for a GM to give me a miracle.
Fan of the elder scrolls series since TES: Morrowind
Bought all games and dlcs.
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