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We, the players, deserve playtime compensation for this.
Creepypasta
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EDIT DISCLAIMER: I am not *demanding* anything, or saying that I am *entitled* to anything. I am simply speculating how ZOS is handling this situation, and sharing my thoughts and my experience. I am posting this because as of the post, I had not even gotten confirmation of my problems. I now have received a notification e-mail about my support ticket, which I am happy with.
I have played MMOs since Ultima Online...
Never before has something become such a clusterflock of serious, impairing problems occurred without some form of playtime compensation.
It's bad enough that I have lost bank storage space, deposited gold, and items. Let alone saving my time to play the game this weekend, planning my schedule accordingly. This is time that I am paying for.
I am not paying for the "privilege" of being a glorified beta tester. I already participated in the beta, and while the game has a long way, if there were serious issues such as this BEFORE *official* launch then guess what? You postpone the damn launch. You are NOT ready.
Have others games had similar issues? Yes. But how are they doing now? Surely it has repercussions, especially if there is no action from the people responsible to take... well.. responsibility. So: Since this has happened in other games launches, there is still an expectation: Compensation for the playtime I lose, that I paid for. Period. We have gotten 3 days compensation before, surely I can expect to get it again.
I haven't even gotten an e-mail or notification about problems I have been having. It's absurd.
I hope things get all patched up, and I am a fan of this game. There has been lots of progress. However, from a business standpoint, I really hope they make the right call and give us playtime compensation.
EDIT: spelling and such. Engrish.
Edited by Creepypasta on April 13, 2014 4:05AM I have played MMOs since Ultima Online...
Never before has something become such a clusterflock of serious, impairing problems occurred without some form of playtime compensation.
It's bad enough that I have lost bank storage space, deposited gold, and items. Let alone saving my time to play the game this weekend, planning my schedule accordingly. This is time that I am paying for.
I am not paying for the "privilege" of being a glorified beta tester. I already participated in the beta, and while the game has a long way, if there were serious issues such as this BEFORE *official* launch then guess what? You postpone the damn launch. You are NOT ready.
Have others games had similar issues? Yes. But how are they doing now? Surely it has repercussions, especially if there is no action from the people responsible to take... well.. responsibility. So: Since this has happened in other games launches, there is still an expectation: Compensation for the playtime I lose, that I paid for. Period. We have gotten 3 days compensation before, surely I can expect to get it again.
I haven't even gotten an e-mail or notification about problems I have been having. It's absurd.
I hope things get all patched up, and I am a fan of this game. There has been lots of progress. However, from a business standpoint, I really hope they make the right call and give us playtime compensation.
EDIT: spelling and such. Engrish.
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fryer101Soul ShrivenI have to agree. Other games have screwed up in this way because and those games rarely workout down the road. If they show customer appreciation then maybe more people will be inclined to stay with them for next month.3
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“We have white people problems in America. That’s what we have. White people problems. You know what that is? That’s where your life is amazing, so you just make up *** to be upset about. People in other countries have real problems. Like “Oh ***, they’re cutting all our heads off, today!” Things like that. Here, we make things up to be upset about. Like “How come I have to choose a language on the ATM. It’s ***. I shouldn’t have to do that. I’m American!” — Louis CK36
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Creepypasta✭✭pmcclai_ESO wrote: »“We have white people problems in America. That’s what we have. White people problems. You know what that is? That’s where your life is amazing, so you just make up *** to be upset about. People in other countries have real problems. Like “Oh ***, they’re cutting all our heads off, today!” Things like that. Here, we make things up to be upset about. Like “How come I have to choose a language on the ATM. It’s ***. I shouldn’t have to do that. I’m American!” — Louis CK
How is this constructive at all?
I love Louis CK and all, but I actually work and pay for this service. So you know, I kind of feel entitled.
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jpsgamingb14_ESO✭✭✭SO much for the lag free launch we were promised. Only really get to play on weekends since I work all week...and well... Im sitting here raging on the forums instead...sine logging in takes forever and zoning takes 10 minutes and there is major lag in the social system...Edited by jpsgamingb14_ESO on April 13, 2014 3:18AM9 -
spazzzmanSoul ShrivenWhile I generally agree with the Louis CK comment, I do feel compensation is in order for this. Many of us only get a chance to play on weekends and accept the fact that we pay a monthly fee and may only get to play half of the days in the month or less.
WoW had quite a few problems like this during original launch, and did add days of game time when service was down for long periods of time outside of maintenance. I have played at least a few other MMOs that also compensated for lost play time with added days.
A free month would be overkill for sure, but a day or two when these things happen would be the decent thing to do and shows you are committed to your product and customers. It's good business in the long run.Edited by spazzzman on April 13, 2014 3:26AM9 -
Alyrn_Grey✭✭✭The OP has clearly NOT played MMO's since UO or she would not have made such a daft statement. Many many many MMO's have had much much rougher launches with much more serious problems.
There are definitely problems that need to be fixed for EOS but really over all they are not as major as a number of other MMO's have had at launch.14 -
Emira✭JPS, my husband was going to post the same thing you said about the 'lag free launch'.
....but then again, the launch IS over. The game has been live 6 full days.
Everything's absolutely PERFECT!!!
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Rhapzdy✭Why on earth is everyone complaining so much? This is the end of week one... This game is beautiful and actually very fun. They spent years developing it, countless hours, days, weeks, YEARS of effort to provide us with entertainment. Suddenly (how many? enter X number here...) people are attempting play all at once and there are (gasp!) issues that they are working on. Relax; it sucks, yes. But it's not an actual big deal in the grand scheme of life. I'll give you 49 cents out of my own pocket to compensate you for this one day of lost funds, if it makes you feel better.7
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Creepypasta✭✭Why on earth is everyone complaining so much? This is the end of week one... This game is beautiful and actually very fun. They spent years developing it, countless hours, days, weeks, YEARS of effort to provide us with entertainment. Suddenly (how many? enter X number here...) people are attempting play all at once and there are (gasp!) issues that they are working on. Relax; it sucks, yes. But it's not an actual big deal in the grand scheme of life. I'll give you 49 cents out of my own pocket to compensate you for this one day of lost funds, if it makes you feel better.
Some people only have weekends to play. How many weekends are in a month? Redo the math. Then offer to compensate me. I'll gladly take you up on it.
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Nation✭Didn't you know that people paid exorbetent amounts of money on a video game just so that they can complain about how terrible they think it is?3
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Alyrn_Grey wrote: »The OP has clearly NOT played MMO's since UO or she would not have made such a daft statement. Many many many MMO's have had much much rougher launches with much more serious problems.
There are definitely problems that need to be fixed for EOS but really over all they are not as major as a number of other MMO's have had at launch.
I've played countless MMO's at launch and this is by far the roughest and buggiest. LotRO, EVE, WoW, GW, LoL... they all had their bugs to be sure, but nothing on the sheer scale of this. Full bank wipes? Rollbacks to hours before? These aren't 'launch day server stress bugs', these are GAME. BREAKING. problems that had no good reason not to be addressed and fixed PRIOR to launch.
Really, all this just traces back to how naive and yes, ignorant Zenimax was in its pre-launch months. I was invited to virtually every Beta event, and you know? There weren't that many. A couple stress test weekends do not an intensive beta make. This all goes back to just how poorly Zenimax tested this game prior to launch, and now we the paying customers are being hammered into the role of beta testers while they sort this crap out.
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Trouvo✭✭✭Why on earth is everyone complaining so much? This is the end of week one... This game is beautiful and actually very fun. They spent years developing it, countless hours, days, weeks, YEARS of effort to provide us with entertainment. Suddenly (how many? enter X number here...) people are attempting play all at once and there are (gasp!) issues that they are working on. Relax; it sucks, yes. But it's not an actual big deal in the grand scheme of life. I'll give you 49 cents out of my own pocket to compensate you for this one day of lost funds, if it makes you feel better.
because like me i was suspended for mailing guild members....and cant play now...not even a response from customer service since 430am this morning...no call back from the call support ticket, no email back from the email support ticket, no response on twitter, no reponse on the forums here, yet 3 other lucky people with the same problem 2 of whom posted after me have all had it resolved, but yet I am still unable to play because of a stupid system.
I understand why the system is in place and would have no problem with it if there were some type of communication or at least a CS turn around I have grown accustomed to from other game companies, even EA during the first 2 weeks of SWTOR launch still responded and fixed a problem by directly talking to me within 30 mins of my ticket being submitted....
I dont care about compensation I just want communication and to be able to playEdited by Trouvo on April 13, 2014 3:41AMBloodline|RP Guild|Ebonheart Pact3 -
Zubawa✭Creepypasta wrote: »I have played MMOs since Ultima Online...
Never before has something become such a clusterflock of serious, impairing problems occurred without some form of playtime compensation.
It's bad enough that I have lost bank storage space, deposited gold, and items. Let alone saving my time to play the game this weekend, planning my schedule accordingly. This is time that I am paying for.
I am not paying for the "privilege" of being a glorified beta tester. I already participated in the beta, and while the game has a long way, if there were serious issues such as this BEFORE *official* launch then guess what? You postpone the damn launch. You are NOT ready.
Have others games had similar issues? Yes. But how are they doing now? Surely it has repercussions, especially if there is no action from the people responsible to take... well.. responsibility. So: Since this has happened in other games launches, there is still an expectation: Compensation for the playtime I lose, that I paid for. Period. We have gotten 3 days compensation before, surely I can expect to get it again.
I haven't even gotten an e-mail or notification about problems I have been having. It's absurd.
I hope things get all patched up, and I am a fan of this game. There has been lots of progress. However, from a business standpoint, I really hope they make the right call and give us playtime compensation.
EDIT: spelling and such. Engrish.
I agree with Creepypasta.Ebonheart Pact- Judas The Wicked -Sorcerer
“We are Ebonheart. We are as one. And by this, our victory is assured.” – Jorunn The Skald-King4 -
I, a player you do not speak for, do not require nor ask for compensation for a few hours of down time. Thats pretty much all i had to say.6
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Vlas✭✭✭I have been stuck on a main story quest for 7 days where the next step is Veteran Rank Content. I have completed the quest and need to talk tot he NPCs to advance... they have been busted FOR SEVEN DAYS.
Where is your outrage and request for my 7+ days?
One little outage and you all get scared... I guess you should move to bel aire4 -
Kenny_McCormick✭✭✭christian.griffinb16_ESO wrote: »Alyrn_Grey wrote: »The OP has clearly NOT played MMO's since UO or she would not have made such a daft statement. Many many many MMO's have had much much rougher launches with much more serious problems.
There are definitely problems that need to be fixed for EOS but really over all they are not as major as a number of other MMO's have had at launch.
I've played countless MMO's at launch and this is by far the roughest and buggiest. LotRO, EVE, WoW, GW, LoL... they all had their bugs to be sure, but nothing on the sheer scale of this. Full bank wipes? Rollbacks to hours before? These aren't 'launch day server stress bugs', these are GAME. BREAKING. problems that had no good reason not to be addressed and fixed PRIOR to launch.
Really, all this just traces back to how naive and yes, ignorant Zenimax was in its pre-launch months. I was invited to virtually every Beta event, and you know? There weren't that many. A couple stress test weekends do not an intensive beta make. This all goes back to just how poorly Zenimax tested this game prior to launch, and now we the paying customers are being hammered into the role of beta testers while they sort this crap out.
well i guess u havnt played SWTOR when it launched...should have still been in beta when it launched and was unplayable alot of the time....one company sued another for telling them to release it that early....was waaaay buggier then this.....move on kid....this game is how most games are at launch playable with Some issues.........maybe u should go back to WoW
Edited by Kenny_McCormick on April 13, 2014 3:46AM3 -
Rhapzdy✭Creepypasta wrote: »Why on earth is everyone complaining so much? This is the end of week one... This game is beautiful and actually very fun. They spent years developing it, countless hours, days, weeks, YEARS of effort to provide us with entertainment. Suddenly (how many? enter X number here...) people are attempting play all at once and there are (gasp!) issues that they are working on. Relax; it sucks, yes. But it's not an actual big deal in the grand scheme of life. I'll give you 49 cents out of my own pocket to compensate you for this one day of lost funds, if it makes you feel better.
Some people only have weekends to play. How many weekends are in a month? Redo the math. Then offer to compensate me. I'll gladly take you up on it.
I have two jobs, in my last semester of full time college (16 credits, which is four classes), and I have a 7 year old child. I completely agree, some of us only have weekends to play; in fact, I only have weekend evenings to play, honestly. The math is $15 per month divided by 30-31 days, which is 49 cents per day, roughly. 48-50 cents per day, if you want me to get really specific. Which is actually absurd when this month is free of a subscription charge, but that's what I was using as a basis for reimbursement. It's absurd to ask for any type of compensation for the purchase of the game in terms of days played, right? The Halo games take like 3 days to beat, does that mean I should ask for compensation because I find them to be a rip off? If I want to be an a-hole maybe, lol. I paid for the Imperial edition of this game, I find it to be wonderful and I look forward to years of playing. Maybe I'm the only one not complaining about one day of lost time, even after spending 12 hours today studying for a test in Business Tax and all I wanted to do was end the day in Tamriel only to spend 20 minutes, literally, waiting to load into Cyrodiil and it never loaded. Just saying, it's really not that big of a deal.5 -
I have been stuck on a main story quest for 7 days where the next step is Veteran Rank Content. I have completed the quest and need to talk tot he NPCs to advance... they have been busted FOR SEVEN DAYS.
Where is your outrage and request for my 7+ days?
One little outage and you all get scared... I guess you should move to bel aire
QFT
I have been STUCK in progression for the 6th day in a row. It has literally taken me less time to get to 50 than to finish the last 4 quests of coldharbour to unlock vet zones.
Add to that the Cyrodil loading screen bug, and that is 6 days of literally ZERO progression. 6 days I fully expect to be reimbursed for in some facet. As much as I enjoy the game, I refuse to support terrible business and customer support practices with my money. If compensation of some kind is not given, I know where my money will NOT be going to next month1 -
Creepypasta✭✭everseeing_njpreub18_ESO wrote: »I, a player you do not speak for, do not require nor ask for compensation for a few hours of down time. Thats pretty much all i had to say.
I think we do. I think everyone does.
It is my thought: A thought of some one who works for a living, with weekends to play.
Summary: You think you don't, I think we do. My post is just a thought, nothing more. I am not speaking for anyone. I am voicing an opinion.
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Kenny_McCormick✭✭✭marthiarn123 wrote: »I have been stuck on a main story quest for 7 days where the next step is Veteran Rank Content. I have completed the quest and need to talk tot he NPCs to advance... they have been busted FOR SEVEN DAYS.
Where is your outrage and request for my 7+ days?
One little outage and you all get scared... I guess you should move to bel aire
they fixed this about an hour ago..people should be able to advance in veteran rank....i had several guildies say a GM came in game and spawned mobs and fixed the NPC....give it a try after this current issue is doneEdited by Kenny_McCormick on April 13, 2014 3:48AM0 -
christian.griffinb16_ESO wrote: »I've played countless MMO's at launch and this is by far the roughest and buggiest. LotRO, EVE, WoW, GW, LoL... they all had their bugs to be sure, but nothing on the sheer scale of this. Full bank wipes? Rollbacks to hours before? These aren't 'launch day server stress bugs', these are GAME. BREAKING. problems that had no good reason not to be addressed and fixed PRIOR to launch.
you must be remembering a different WoW launch then i did or atleast played on one of the less popular servers i remember rollbacks loot lag quest lag attack lag queues game crashes server crashes.... and quest bugs during the first month of WoW launch0 -
Vlas✭✭✭marthiarn123 wrote: »I have been stuck on a main story quest for 7 days where the next step is Veteran Rank Content. I have completed the quest and need to talk tot he NPCs to advance... they have been busted FOR SEVEN DAYS.
Where is your outrage and request for my 7+ days?
One little outage and you all get scared... I guess you should move to bel aire
QFT
I have been STUCK in progression for the 6th day in a row. It has literally taken me less time to get to 50 than to finish the last 4 quests of coldharbour to unlock vet zones.
Add to that the Cyrodil loading screen bug, and that is 6 days of literally ZERO progression. 6 days I fully expect to be reimbursed for in some facet. As much as I enjoy the game, I refuse to support terrible business and customer support practices with my money. If compensation of some kind is not given, I know where my money will NOT be going to next month
My plan is to wait for the next patch. If issue fixed, request time for time waiting and if no, then reimbursement. If not... reimbursement.0 -
Hi, Zenimax. I realize that I paid more or less the going rate for a new release, and that it included a month of game time. No need to compensate me for down time. I trust that you're doing what you can to iron out these wrinkles so that when I actually do start paying monthly, I'll have a better experience. For the record, my experience has been excellent so far.
That said, if you do decide to hand down compensation in the amount of three day's play time, feel free to give my $1.50 to the OP and those like him. I doubt a $1.50 credit is really going to make them feel better, but $3 might just do the trick.
Thanks!5 -
Kenny_McCormick✭✭✭roguearchonb14_ESO wrote: »Hi, Zenimax. I realize that I paid more or less the going rate for a new release, and that it included a month of game time. No need to compensate me for down time. I trust that you're doing what you can to iron out these wrinkles so that when I actually do start paying monthly, I'll have a better experience. For the record, my experience has been excellent so far.
That said, if you do decide to hand down compensation in the amount of three day's play time, feel free to give my $1.50 to the OP and those like him. I doubt a $1.50 credit is really going to make them feel better, but $3 might just do the trick.
Thanks!
ha well played my friend..well played
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