Is PC/NA Down?
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degarmo_ESO✭✭✭I've heard nothing else from Spectrum. I know that Arizona, California, Nevada, Oregon, and Washington customers have been affected. May be more than that. Those are just the ones I've heard/read.0 -
Mettaricana✭✭✭✭✭
✭✭✭The_Lusty_Maid wrote: »Ps4 west coast same thing is happening to me, got kicked out and cant get back in
So not just me its now june 9th and still cant get in tellng me i need to renew ps plus etc while i still got service0 -
Sylvermynx✭✭✭✭✭
✭✭✭✭✭Wow. That sucks for y'all. Sometimes I get to be really happy I have satellite....0 -
BigBragg✭✭✭✭✭
✭✭✭✭Any update from from Charter Spectrum? Still down 13 hours.
Just asked them and it is "still being looked into at this time."0 -
degarmo_ESO✭✭✭On the plus side, I pulled an all-nighter watching old Best of the Worst Christmas videos from Red Letter Media
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danewheelerSoul ShrivenI am also a Spectrum/Charter Customer, also on the West Coast (Oregon) and also having the same issue.0
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Davor✭✭✭✭✭
✭Sylvermynx wrote: »Well.... @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_SarahHecker - some folks need help here!
Of course, they're probably not at work now....
Most are traveling to BE3.
While that is true, there is a thing called lap tops, and cell phones. Gina is usually grate for these things. Every time I think she will never respond she does. Thing is, at of this time of writing, it's what 10:30am EST for me, that is 7:30am PST. So she is most cases is just waking up.Not my quote but I love this saying
"I would pay It for support. But since they choosed we are just numbers and not customers, i dont mind if game and zos goes to oblivion"1 -
BigBragg✭✭✭✭✭
✭✭✭✭Sylvermynx wrote: »Well.... @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_SarahHecker - some folks need help here!
Of course, they're probably not at work now....
Most are traveling to BE3.
While that is true, there is a thing called lap tops, and cell phones. Gina is usually grate for these things. Every time I think she will never respond she does. Thing is, at of this time of writing, it's what 10:30am EST for me, that is 7:30am PST. So she is most cases is just waking up.
Yeah but travel is exhausting, plus there is always professional meetups, dinners, drinks, and today is a huge day for those that went. Handling this is and should be left to other employees still at the offices.1 -
I was kicked out of EOS shortly after 4 PM Pacific yesterday (June 8), and have not been able to reconnect since then. I made attempts to connect on several PCs, some with accounts on Steam and some not on Steam, at my home in Reno, Nevada with negative results on all.
I also can not connect to https://www.elderscrollsonline.com but can connect to https://forums.elderscrollsonline.com (obviously).
My ISP is Spectrum/Charter.
Rebooting my modem, router, and PCs did not change anything.0 -
I also can not connect to Star Wars The Old Republic.
The Lord of the Rings Online is not installed on any of my systems currently, so I can't confirm that it also has a problem.0 -
jainiadral✭✭✭✭✭
✭✭lordrichter wrote: »I am going to start by blaming Akamai.
This sounds like an internet issue, not a server issue. Probably some DDOS thing shut down the west coast access.
Nope. West coast on Wave Broadband and I've had no issues connecting the last couple of days.
Keeping my fingers crossed for you Spectrum/Charter peeps. I had issues connecting a few days ago, and it's frustrating as hell.0 -
Elsonso✭✭✭✭✭
✭✭✭✭✭jainiadral wrote: »lordrichter wrote: »I am going to start by blaming Akamai. This sounds like an internet issue, not a server issue. Probably some DDOS thing shut down the west coast access.
Nope. West coast on Wave Broadband and I've had no issues connecting the last couple of days.
Routing...
Another possibility is that it is a Level 3, AT&T, or other major carrier issue (ie bad node). Everyone on Spectrum might be hitting that node, people on other ISPs might be routed through other places. One time we had a bad node issue, it was AT&T and it took a while to get them to fix it.XBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus0 -
Pintobean✭✭✭Slight change, still a long time for the launcher to open. Still no picture on the right side of the launcher, however, now the PLAY button lights up and attempts to connect to the game. Under the Announcements of the loading screen it states that Announcements cannot be retrieved, then the game times out trying to load after 5 seconds or so.
Progress?
Is nice to at least hear the music again (addicted...ME? NEVER!!!!)
Guess I will go buy some more cigarettes while my third pot of morning coffee is brewing...
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degarmo_ESO✭✭✭Unfortunately, it did that very same thing all last night. I was able to get to the login screen in game, but never able to actually log in. It would fluctuate between that and not being able to get the launcher to work.0
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Enemy-of-Coldharbour✭✭✭✭✭
✭✭✭✭✭I wonder if those of us who have been affected will be able to get and get credit for the daily login rewards we missed?
Silivren (Silly) Thalionwen | Altmer Templar | Magicka | 9-Trait Master Crafter/Jeweler | Master Angler | PVE Main - Killed by U35
Jahsul at-Sahan | Redguard Sorcerer | Stamina | Werewolf - Free Bites | PVP Main
Derrok Gunnolf | Redguard Dragonknight | Stamina | Werewolf - Free Bites
Liliana Littleleaf | 9-Trait Grand Master Crafter/Jeweler (non-combat)
Amber Emberheart | Breton Dragonknight | Stamina | Master Angler
Vlos Anon | Dunmer Nightblade | Magicka | Vampire - Free Bites
Kalina Valos | Dunmer Warden | Magicka | Vampire - Free Bites
Swiftpaws-Moonshadow | Khajiit Nightblade | Stamina
Morgul Vardar | Altmer Necromancer | Magicka
Tithin Geil | Altmer Sorceress | Magicka
Dhryk | Imperial Dragonknight | Stamina
Guild Master - ESO Traders Union
PC/NA - CP 2510+0 -
ladylindaelSoul ShrivenI can't get in either. Redding ca.
its 9:14am. I sure hope it's fixed before tomorrow, lol it's my day off work. I'm also a spectrum customer. 0 -
barney2525✭✭✭✭✭
✭✭✭didn't see anyone recommend logging in as Administrator, doing a Repair, then complete shut down, then boot up again.
I'm not having probs, but this has worked for me in the past
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BigBragg✭✭✭✭✭
✭✭✭✭barney2525 wrote: »didn't see anyone recommend logging in as Administrator, doing a Repair, then complete shut down, then boot up again.
I'm not having probs, but this has worked for me in the past
Because that won't solve a routing issue. Also something that was talked about and several of us tried, but couldn't get to work because said routing issue won't allow us to connect.Edited by BigBragg on June 9, 2019 4:23PM1 -
ZOS_SarahHecker✭✭✭✭✭
✭Hey everyone,
Just wanted to confirm we are seeing these reports. It appears to be an ISP issue but we are investigating.6 -
Tasear✭✭✭✭✭
✭✭✭✭✭ZOS_SarahHecker wrote: »Hey everyone,
Just wanted to confirm we are seeing these reports. It appears to be an ISP issue but we are investigating.
🤗 You are the best.1 -
desertwind56ub17_ESOSoul ShrivenAm in WA state, have Charter Spectrum, got booted yesterday, can't get back in. Basically have the same problems as everyone else. Noticed some other games listed are having problems. Logged on to STO yesterday and this morning, it works fine. Meh. Going to go read, hopefully this will get fixed soon.
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degarmo_ESO✭✭✭ZOS_SarahHecker wrote: »Hey everyone,
Just wanted to confirm we are seeing these reports. It appears to be an ISP issue but we are investigating.
Thank you very much!0 -
majulook✭✭✭✭✭
✭For those having this issue see if changing your DNS helps.
Free & Public DNS Servers
Google
8.8.8.8 and 8.8.4.4
Quad9
9.9.9.9 and 149.112.112.112
OpenDNS
208.67.222.222 and 208.67.220.220
Cloudflare
1.1.1.1 and 1.0.0.1
CleanBrowsing
185.228.168.9 and 185.228.169.9
Verisign
64.6.64.6 and 64.6.65.6
Alternate DNS
198.101.242.72 and 23.253.163.53
AdGuard DNS
176.103.130.130 and 176.103.130.131
Si vis pacem, para bellum4 -
BigBragg✭✭✭✭✭
✭✭✭✭For those having this issue see if changing your DNS helps.
Free & Public DNS Servers
Google
8.8.8.8 and 8.8.4.4
Quad9
9.9.9.9 and 149.112.112.112
OpenDNS
208.67.222.222 and 208.67.220.220
Cloudflare
1.1.1.1 and 1.0.0.1
CleanBrowsing
185.228.168.9 and 185.228.169.9
Verisign
64.6.64.6 and 64.6.65.6
Alternate DNS
198.101.242.72 and 23.253.163.53
AdGuard DNS
176.103.130.130 and 176.103.130.131
Solid idea! Sadly didn't work on my end.0 -
Elsonso✭✭✭✭✭
✭✭✭✭✭For those having this issue see if changing your DNS helps.
Free & Public DNS Servers
Google
8.8.8.8 and 8.8.4.4
Quad9
9.9.9.9 and 149.112.112.112
OpenDNS
208.67.222.222 and 208.67.220.220
Cloudflare
1.1.1.1 and 1.0.0.1
CleanBrowsing
185.228.168.9 and 185.228.169.9
Verisign
64.6.64.6 and 64.6.65.6
Alternate DNS
198.101.242.72 and 23.253.163.53
AdGuard DNS
176.103.130.130 and 176.103.130.131
Solid idea! Sadly didn't work on my end.
That only works if you are unable to get an accurate DNS resolution. Otherwise, it is just something to occupy your attention while you wait for someone else to fix it. XBox EU/NA:@ElsonsoJannus
PC NA/EU: @Elsonso
PSN NA/EU: @ElsonsoJannus
Total in-game hours: 11321
X/Twitter: ElsonsoJannus1 -
ZaredKorsten✭✭ladylindael wrote: »I can't get in either. Redding ca. its 9:14am. I sure hope it's fixed before tomorrow, lol it's my day off work. I'm also a spectrum customer.
We are in the Redding area as well - Spectrum.
Stared for us as of about 5:00 p.m. 6/8. As of 10:33 a.m, we are still having the same issues. Everything Internet related works with the exception of logging into ESO, SWTOR, LOTRO and any elderscrollsonline.com related page. Spectrum has basically passed the buck to ESO and/or a third party, as "once it leaves their servers, it drops".0 -
LordSkyKnight✭✭✭✭✭I just tried again to log on at 11:20 PDT with no luck. Still logged in with World of Warcraft just fine."And it's important to state that our decision to go with subscriptions is not a referendum on online game revenue models. F2P, B2P, etc. are valid, proven business models - but subscription is the one that fits ESO the best, given our commitment to freedom of gameplay, quality and long-term content delivery. Plus, players will appreciate not having to worry about being "monetized" in the middle of playing the game, which is definitely a problem that is cropping up more and more in online gaming these days. The fact that the word "monetized" exists points to the heart of the issue for us: We don't want the player to worry about which parts of the game to pay for - with our system, they get it all."
- Matt Firor0
https://youtu.be/cOCD_Jzre3c