Links Not Currently Displayed in the Forum Banner (for example, Support)

Shadowshire · May 2019

@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_BillE

Are you aware that the forum software is displaying an empty black bar as the "banner" for each forum page? The missing hyperlinks were arguably the best way to navigate the ZOS website.

If this is a user configuration issue, then please tell me how to rectify whatever I did to remove them.

ZOS_Bill · May 2019

@Shadowshire

Just to confirm, you are missing the top navigation bar with "Categories", "Dev Tracker", "Recent", "Unanswered", and "Participated"?

When did this first start happening?

Please try the browser troubleshooting below to see if it helps.

Use a different browser
Temporarily disable any antivirus, ad/pop-up blockers, and firewalls
Clear your browser's cookies / cache
Access the site from a mobile device/network

Shadowshire · May 2019

It first started happening on Sunday 26 May 1019.

What is missing is the collection of links to "Game Account Store Forum Suppot" at the upper left, preceded by an image of the US Flag. They are on the top-most bar above the links which you listed. Those are also missing from the banner.

PROBLEM SOLVED:

I must give Firefox (browser) permission to execute JavaScript on the web page that is from googletagmanager.com and/or from akamaihd.net.

I'm not sure why they were not permitted with the existing NoScript configuration. But I suppose this has happened as a result of updating Firefox to version 67.0 on Sunday (before I signed-in to the forums).

My bad for not realizing that ZOS and everyone else's Internet website often depend upon JavaScript executed by a third party. It is hard to tell which ones are "trackers" (like facebook.com) and which are services.

Thanks for your reply.