I have submitted several tickets on this issue but received no response other than the standard boilerplate BS. So, in case there is a community rep that can help, please get this some attention.
Over the past 5 months I have had '000s and '000s of crowns disappear via the crown store. It has happened via automatic purchases that occur when I travel. I know this because some of those purchases have even gone to one of my other accounts. No on else had access to the account.
Having spoken to other players, I strongly believe that there is a systemic bug in the crown store and ZOS is not addressing the theft from player accounts.
All I want are my crowns returned, but if ZOS can not have the simple decency to respond to my tickets and address this properly then I will pursue other options.
SO, please, and I say this publicly, get your act together and respond to this theft or error. This is my last cordial request.@ZOS_GinaBruno @ZOS_JessicaFolsom