Gradual decrease in performance (fps) while playing

AlandroSul
AlandroSul
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Some weird stuff are going on while playing ESO. Apart from poor servers, my frame rate goes gradually down throughout the game. First I have stable 100fps but after some time I have 50 fps in the same place. No matter the video settings. My PC is definitely strong enough: GTX 1080, I7 6700k, 16 GB ram.
I don't have anything like this in other games. Does anyone have something like this? Does anyone know the solution?
  • AlandroSul
    AlandroSul
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    Forgot to mention: I have Windows 7.
  • erliesc
    erliesc
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    I'm seeing frame rates in the teens and at most 30 FPS or so. Just started today. Game hardly taxes my GPU...it's running at 20% max....where it usually runs around 33% or so.

    People are FUDGING this game...??? Win 10.

    Guessing the game had a recent MELTDOWN??????
    Edited by erliesc on April 29, 2019 4:38PM
    I know nutting....
  • AlandroSul
    AlandroSul
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    What kind of "meltdown" do you mean? I don't get it. And yeah many people pay monthly fee for ESO Plus and yet dev team are sleeping and ignoring problems from 2016 (older thread about the same problem).
  • erliesc
    erliesc
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    Just read something on this forum about some kind of issue.....

    Think I was getting 60-70 FPS before this issue.....

    Might be the free chicken I just enabled....a HACKED chicken?? LOL.

    Not so funny when you get frame rates in the teens and 20's....
    I know nutting....
  • AlandroSul
    AlandroSul
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    Can some problems with internet connection cause fps drop over time? Is that possible? Because technical support claims that my gradual fps drops over time is caused by some connection issues with the server. Can internet connection really influence the frame rate?
  • AlandroSul
    AlandroSul
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    Anyone?
  • Kova
    Kova
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    Hey, I noticed you have the 6700k

    Do you overclock, by chance?
    EP Sorc: Aydinn
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  • AlandroSul
    AlandroSul
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    Kova wrote: »
    Hey, I noticed you have the 6700k

    Do you overclock, by chance?

    Yes, to some extent at least. I have enabled MSI CPU Boost which is supposed to automatically speed up clock to 4,4 Ghz during games. Do you suggest that may cause fps drop over time?
  • AlandroSul
    AlandroSul
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    I turned the Boost off but nothing has changed. Still, after about 15-20 minutes fps go down to 50-60. When I relog, they come back to 100.
    Can anyone answer my question in post number #6?
  • AlandroSul
    AlandroSul
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    Anyone?
  • Ahmbor
    Ahmbor
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    Vernilon wrote: »
    Can some problems with internet connection cause fps drop over time? Is that possible? Because technical support claims that my gradual fps drops over time is caused by some connection issues with the server. Can internet connection really influence the frame rate?

    No.
  • zyk
    zyk
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    You might be afflicted by the 30-50% FPS drop bug. It was introduced in ESO 2.2 which was released in 2015.

    https://forums.elderscrollsonline.com/en/discussion/367598/video-30-50-fps-drop-bug-almost-2-years-old-cryodiil-pov/p1
  • AlandroSul
    AlandroSul
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    zyk wrote: »
    You might be afflicted by the 30-50% FPS drop bug. It was introduced in ESO 2.2 which was released in 2015.

    https://forums.elderscrollsonline.com/en/discussion/367598/video-30-50-fps-drop-bug-almost-2-years-old-cryodiil-pov/p1

    Amazing, I see that devs didn't even respond. So after such a long time I guess they will not fix it. How can people even play this game like that?
    Did you try to send a ticket with that bug to the support?
    Edited by AlandroSul on May 4, 2019 2:22PM
  • zyk
    zyk
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    Vernilon wrote: »
    zyk wrote: »
    You might be afflicted by the 30-50% FPS drop bug. It was introduced in ESO 2.2 which was released in 2015.

    https://forums.elderscrollsonline.com/en/discussion/367598/video-30-50-fps-drop-bug-almost-2-years-old-cryodiil-pov/p1

    Amazing, I see that devs didn't even respond. So after such a long time I guess they will not fix it. How can people even play this game like that?
    Did you try to send a ticket with that bug to the support?

    I have logged several tickets. This is normal for ZOS. They ignore issues that they believe affect a low percentage of customers. ESO 2.2 (Orsinium) also introduced a ground geometry LOD bug which ZOS has not yet addressed -- again, since 2015. This has gameplay implications in Cyrodiil when bugged ground geometry hides obstructions.

    Of course, there are more blatant issues they have failed to address such as Cyrodiil performance issues and the lack of a modern cheat mitigation strategy.

    In a recent interview, a senior ZOS dev freely admitted they don't prioritize "wonky" issues that might only affect enthusiasts. It's truly unbecoming, but they can get away with it because the reality is that ESO is a TES cosmetic cash store first and a game second.. or possibly 3rd and a distant 10th or 11th in the case of AvA.
    Edited by zyk on May 5, 2019 5:20AM
  • melodeath
    melodeath
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    i made a similar topic regarding this issue and it was closed with a referal to this topic. i was expecting a response here but apparently they'd rather keep the forums clean from complaints by closing them down instead of actually dealing with them :-/
  • AlandroSul
    AlandroSul
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    melodeath wrote: »
    i made a similar topic regarding this issue and it was closed with a referal to this topic. i was expecting a response here but apparently they'd rather keep the forums clean from complaints by closing them down instead of actually dealing with them :-/

    Yes, it seems that they don't care about players as long as money flows to them from other customers.
  • ZOS_Bill
    ZOS_Bill
    admin
    Frame rate and performance issues in ESO can be caused by different things as PC setups will vary from player to player. We recommend anyone suffering performance issues to go through our basic troubleshooting listed here. If you've gone through these steps and your performance issues continue, you should then go ahead and open a ticket with customer support. In your ticket make sure to include a game consultant report so our support team can look over your PC specifications.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • AlandroSul
    AlandroSul
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    ZOS_BillE wrote: »
    Frame rate and performance issues in ESO can be caused by different things as PC setups will vary from player to player. We recommend anyone suffering performance issues to go through our basic troubleshooting listed here. If you've gone through these steps and your performance issues continue, you should then go ahead and open a ticket with customer support. In your ticket make sure to include a game consultant report so our support team can look over your PC specifications.

    What about engaging dev team into bug repair introduced in 2015 that causes massive FPS drop? ----> https://forums.elderscrollsonline.com/en/discussion/367598/video-30-50-fps-drop-bug-almost-2-years-old-cryodiil-pov/p1
    Tips like "check your drivers" are for complete newbies in desktop computers. The problem lies on the game's side. Only dev team can fix it. And I had already sent a ticket to the support and I have been answered that "The performance problem lies on your connection issues. Please check your ports if they are open" Are you serious? How can internet connection influence the frame rate? Don't be ridiculous and just tell us that you are lazy. Check this thread also
    > https://forums.elderscrollsonline.com/en/discussion/241603/fps-drop-over-time#latest
    It is up to You to repair this performance bug.
  • aNamelessHenchman
    aNamelessHenchman
    Soul Shriven
    Noticed this drop in performance as well.

    As you play, the fps drop and game becomes jerky until you restart.

    Pretty annoying.

    A GTX1070 should be enough for this game.

    Don't think I'll be spending any more money on this game.
  • BuddyAces
    BuddyAces
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    We're currently trying everything under the sun and having this exact same problem with the wife's computer. Her computer is less than one year old. She always had 50-75 fps anywhere she went. Outside of cities (in overland content) she would get upwards of 100. As of the last Tuesday patch she can not get anywhere over 40 (except while in her house). After 2 minutes of gameplay it's constant drops down to single digits and averages maybe 30 fps. This is what we've done so far:

    1. Re installation of the game (no changes)
    2. Ran tests to see if there were errors or problems on the computer which came up clean.
    3. Reformatted computer completely, wiped clean, started new.
    4. Updated every single driver that is possible (computer now at the state it was less than a year ago when purchased) and still NO change. The exact same problem as if we didn't even do all the previous steps. This is with ZERO addons installed.
    5. Fiddled with different ini settings (no changes).
    6. Did the game consultant thing and are currently going through the steps with customer support. It only took 3 emails with me repeating over and over outlining the above steps and the first 2 canned responses were to basically disable addons and repair game. I can get the first response being an automated response, but the second one totally ignored the first 2 emails where I stated that we'd already done all of that. I'm currently now on the email where they want me to power cycle my network. Going to do it but we all know how that's going to turn out.

    The game worked up until a game patch. Never had one problem. Now suddenly, on a freshly reformatted computer it runs just as bad as her ancient computer that we replaced. It's so *** baffling.
    They nerfed magsorcs so hard stamsorcs felt it,lol - Somber97866

    I'm blown away by the utter stupidity I see here on the daily. - Wrekkedd
  • AlandroSul
    AlandroSul
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    BuddyAces wrote: »
    I'm currently now on the email where they want me to power cycle my network. Going to do it but we all know how that's going to turn out.

    Probably it will not work but anyway write here if anything happens. I am currently not able to cycle network so I can't go futher with that ridiculous support.
  • BuddyAces
    BuddyAces
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    Vernilon wrote: »
    BuddyAces wrote: »
    I'm currently now on the email where they want me to power cycle my network. Going to do it but we all know how that's going to turn out.

    Probably it will not work but anyway write here if anything happens. I am currently not able to cycle network so I can't go futher with that ridiculous support.

    It did what anyone with a brain knew what would happen..............NO CHANGES.

    Last step was going into the launcher and renaming a program data folder to backup and relaunching the game. Doing that now, going to guess it's not going to work.

    WHY DO THEY ASK YOU TO RESET YOUR ROUTER AND CONFIGURE PORTS WHEN THIS IS AN FPS ISSUE AND NOT A PING ISSUE?
    They nerfed magsorcs so hard stamsorcs felt it,lol - Somber97866

    I'm blown away by the utter stupidity I see here on the daily. - Wrekkedd
  • ArchaicSEAL
    ArchaicSEAL
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    This is a problem that has been around for years now and just gets worst and worst. I quit playing two or three years ago because of it and just recently built a pretty decent gaming machine and came back to try eso out and see if it performed any better on this new machine... annnnnd: No, no it doesn’t.

    I am running an i9-9900k with all cores locked at 5ghz, 1080ti superclocked and water cooled, 32gb of DDR4-3800 xmp, Aurous master mobo, 1000watt high end PSU, liquid cooling all around and an acer predator ultrawide monitor.

    @3440X1440 - 100hz, everything on high and particles set all the way down to lowest along with 75% view distance:

    I start up the game and have a constant 100fps for around 15 minutes straight if outside of major cities. And then it starts to slowly decline over time... sometimes I can go for an hour or two before my fps gets to around 38-50, again, while staying outside of cities. And then sometimes I get maybe half an hour of gaming and it gets that low if I enter cities a lot or if there are lots of other players questing out there.

    For instance: I can start in countryside somewhere and run around questing and avoiding major towns and cities. If I dont come across too many other players in that time my fps stays up around 80-95 for a long time (an hour or two) before it starts to come down. However, if I go into a town or location with lots of other players, then the fps drops very quickly to around 50 and then slowly goes down to between 35 and 50 fps at which point it annoys the hell out of me.

    If I am in a solo instance or delve i can stay there indefinitely and ALWAYS be at 99-100fps ... even if other players are running around. If I am running a group delve I can stay up around 80 to 100 for usually the time it takes to run the delve, though the fps DOES decline very slowly over time and would eventually hit the bottom if the group delve went on long enough. I have yet to run a delve that is over an hour long however.

    If you login in a city and run around and then head out to adventure you will only have half an hour to an hour before you get down into the 30-50 range and the game becomes, to me, unplayable.

    No matter what I do, my fps ALWAYS drops (either slowly or quickly) over time, eventually reaching 30fps.

    Now, I have run the game in medium, in low, at 50% view distance, without any addons (at all, like, completely erased and not just deactivated), and many combinations of the above and the problem constantly persists. My fps starts at a hard 100 and then slowly comes down over time until it reaches 30-40 constantly. I have never tried playing more to see if it goes even further down. The strange thing is that, at any point I can look straight up into the sky or down at the floor and my fps shoots back up to 100 while doing that. Even if my fps Has fallen to the 30-40 level it will shoot right back up to 100 when i look up.

    So what do I do to make the game “playable”?

    Well, while I am adventuring, if my frame rate drops to low levels (usually around 45-50) I will use a wayshrine and teleport somewhere else and then back again. If you leave the zone entirely to another and come back via wayshrine it will “kind of fix” the fps issue. I will be back at 100 fps, but it drops quicker than before, though it can buy you more time. You can also go into a delve or any other area that has a load screen and come back out and it will give you a reset as well. So, anything that causes you to go to a load screen allows you to mitigate the problem and buy you more time. I have also had it reset just by recalling to a shrine somewhere else in zone.

    Eventually, however, you have to log out back to the character select screen and then come back in the game again. Though usually I can get maybe 2 to 3 hours of game time by wayshrining and entering delves and such before doing a full log out and login. However, with the inane load times in ESO it is ALWAYS a pain in the ass to have to zone out and back in to fix an idiotic fps problem.

    So this is the state of the game for me now. I dont know what else to do and was hoping that building an entirely new gaming machine from the ground up would have maybe resolved the problem. I have also tried reinstalling the game, turning off all of my overclocks, messing with triple buffering in the nvidia control panel, and many other changes ... all to no avail. At this point I am not sure if i will buy the latest expansion or the new one coming out soon as I really dont enjoy the way the game runs (though i do enjoy the gameplay). It is really quite too bad honestly as I would be willing to spend a lot more money on crowns and play the game for a lot longer time if it just didnt annoy me so damned much.


  • ArchaicSEAL
    ArchaicSEAL
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    Also, as an addendum to my previous post (since I cant seem to figure out how to edit it on ios):

    On my previous gaming machine where i had this same issue i was running on a comcast 500/100mbit cable line to the net.

    On the new gaming machine setup that I am currently running I have switched over to at&t 1gigabit fiber. This is the most rock solid connection to the internet I have ever run. I get ALL 1gigabit up and down on it constantly.

    So ZOS can say what they want about the internet connection causing this issue but I have now run ESO over two different broadband types (both of which never gave me any issues gaming in other games) and yet, the issue persists.

    I have run it on two different computer builds with entirely different parts in each build and the issue persists.

    Both machines, however, were running windows 10 64bit ...
  • zyk
    zyk
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    As bad as the framerate drop looks, the performance is actually worse than the FPS would indicate. That is to say, 45 FPS with the bug is a lot worse than 45 FPS without the bug.

    This bug is one of the factors that has ruined AvA for me. I am very sensitive to refresh/frame rates and play with 3200 DPI on my mouse. So when the bug hits, I am constantly fighting with my camera which eventually leads to an RSI because I'm having to hold the mouse too tightly for more granular control when I otherwise wouldn't need to..

    I should have just walked away from this game years ago. It's a basic ethic to fix something you're selling to someone when it breaks. Especially when the product, overall, is highly profitable. (they're "killing it," as the head of ZOS says.)
  • BuddyAces
    BuddyAces
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    This is a problem that has been around for years now and just gets worst and worst. I quit playing two or three years ago because of it and just recently built a pretty decent gaming machine and came back to try eso out and see if it performed any better on this new machine... annnnnd: No, no it doesn’t.

    I am running an i9-9900k with all cores locked at 5ghz, 1080ti superclocked and water cooled, 32gb of DDR4-3800 xmp, Aurous master mobo, 1000watt high end PSU, liquid cooling all around and an acer predator ultrawide monitor.

    @3440X1440 - 100hz, everything on high and particles set all the way down to lowest along with 75% view distance:

    I start up the game and have a constant 100fps for around 15 minutes straight if outside of major cities. And then it starts to slowly decline over time... sometimes I can go for an hour or two before my fps gets to around 38-50, again, while staying outside of cities. And then sometimes I get maybe half an hour of gaming and it gets that low if I enter cities a lot or if there are lots of other players questing out there.

    For instance: I can start in countryside somewhere and run around questing and avoiding major towns and cities. If I dont come across too many other players in that time my fps stays up around 80-95 for a long time (an hour or two) before it starts to come down. However, if I go into a town or location with lots of other players, then the fps drops very quickly to around 50 and then slowly goes down to between 35 and 50 fps at which point it annoys the hell out of me.

    If I am in a solo instance or delve i can stay there indefinitely and ALWAYS be at 99-100fps ... even if other players are running around. If I am running a group delve I can stay up around 80 to 100 for usually the time it takes to run the delve, though the fps DOES decline very slowly over time and would eventually hit the bottom if the group delve went on long enough. I have yet to run a delve that is over an hour long however.

    If you login in a city and run around and then head out to adventure you will only have half an hour to an hour before you get down into the 30-50 range and the game becomes, to me, unplayable.

    No matter what I do, my fps ALWAYS drops (either slowly or quickly) over time, eventually reaching 30fps.

    Now, I have run the game in medium, in low, at 50% view distance, without any addons (at all, like, completely erased and not just deactivated), and many combinations of the above and the problem constantly persists. My fps starts at a hard 100 and then slowly comes down over time until it reaches 30-40 constantly. I have never tried playing more to see if it goes even further down. The strange thing is that, at any point I can look straight up into the sky or down at the floor and my fps shoots back up to 100 while doing that. Even if my fps Has fallen to the 30-40 level it will shoot right back up to 100 when i look up.

    So what do I do to make the game “playable”?

    Well, while I am adventuring, if my frame rate drops to low levels (usually around 45-50) I will use a wayshrine and teleport somewhere else and then back again. If you leave the zone entirely to another and come back via wayshrine it will “kind of fix” the fps issue. I will be back at 100 fps, but it drops quicker than before, though it can buy you more time. You can also go into a delve or any other area that has a load screen and come back out and it will give you a reset as well. So, anything that causes you to go to a load screen allows you to mitigate the problem and buy you more time. I have also had it reset just by recalling to a shrine somewhere else in zone.

    Eventually, however, you have to log out back to the character select screen and then come back in the game again. Though usually I can get maybe 2 to 3 hours of game time by wayshrining and entering delves and such before doing a full log out and login. However, with the inane load times in ESO it is ALWAYS a pain in the ass to have to zone out and back in to fix an idiotic fps problem.

    So this is the state of the game for me now. I dont know what else to do and was hoping that building an entirely new gaming machine from the ground up would have maybe resolved the problem. I have also tried reinstalling the game, turning off all of my overclocks, messing with triple buffering in the nvidia control panel, and many other changes ... all to no avail. At this point I am not sure if i will buy the latest expansion or the new one coming out soon as I really dont enjoy the way the game runs (though i do enjoy the gameplay). It is really quite too bad honestly as I would be willing to spend a lot more money on crowns and play the game for a lot longer time if it just didnt annoy me so damned much.


    Just.....how? I mean, how is that even possible? Your rig makes my jaw drop. I bought a new comp last year around the same time we bought the wife hers. Mine is an i7-7700 3.60 ghz, 16 gigs of ram, 1070 gtx and the only time I ever dip into the 50s is during a certain part of certain trials and MAYBE during very busy moments in some main towns. I usually hover around 70 fps in cities and 100 in any overland content or delve. Dungeons are around 80 and yet you are getting lower fps than I do. By everything that is holy in the computing world how are you even having your problem? Or better yet, why are you having these problems.

    It's obvious a game issue. Going back to my wife's situation; it worked before up until a certain point. She goes from 50-80 fps (100 in overland) one day to 40ish upon login and then i drops down around 9 or so and then it just goes up and down constantly between 9 to 30. Sometimes you can watch it happening on her screen, it's like someone is hitting a slow button on her game. Everything starts moving slower and slower and then everything catches back up and then rinse and repeat a few moments later. BAFFLING.
    They nerfed magsorcs so hard stamsorcs felt it,lol - Somber97866

    I'm blown away by the utter stupidity I see here on the daily. - Wrekkedd
  • AlandroSul
    AlandroSul
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    Now we should get some smartasss response from ZO$ "Please make sure you have unlocked the following ports....."
    I was eager to buy ESO Plus for a year but I will not play or buy anything till the problem exists. You should do the same guys - it seems to be the only way to make those lazy "experts" work and repair this ***.
  • Aznarb
    Aznarb
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    Gonna up this since I got the same *** problem that make the game unplayable for me...

    I started 6 month ago, was with everything Full enjoying the game with 140 constant FPS.
    And now, since few weak, my FPS randomly drop, doesn't matter if they'r is player, mob or nothing it randomly drop.
    And when it drop I can go down to 20...
    Now, If I've 80-100 it's a miracle, most of time I'm around 50..

    How the hell I'm supposed to heal or just PLAY THE GAME I PAID FOR in these condition.

    And NO, it not MY PC, not my connection, every other game are fine.
    @ZOS : FIX YOUR GAME.

    Until you fix this sh**, I stop sub and leave.
    Edited by Aznarb on May 12, 2019 12:01AM
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  • Daleth
    Daleth
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    I mean, this is my build. and I still get the same issues. I'd like to think my rig is more than sufficient to run this game without issue on a I9-9900k and a 2070. I am not going to complain too much because I know how hard it is to track down bugs like this, but perhaps you could dedicate more resources to fixing it after such a long time.
  • Plasma_Elf
    Plasma_Elf
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    Hey all, I had an issue with the game fps stuttering severely every 15-20 secs.

    I found the issue and solved it! :)

    For me, this stuttering was caused by the Razer Chroma, more specifically the Razer Chroma SDK Service.

    Try stopping the Razer Chroma SDK Service process and see if it fixes things for you.
This discussion has been closed.