Does the support ban crown scammers and/or refund scammed gold?

Experge · April 2019

Hello.^^

Question in title, I am asking because I have quite a lot of ingame gold saved up and I am thinking about buying crown store items with that gold.

However, I've heard a lot about people getting scammed in such trades, so I am wondering if ZOS actually guarantees safety in such a situation?

Hämähäkki · April 2019

Not that i heard of. If you get scammed you are pretty much on your own. It's the same with someone robbing your guildbank, ZOS doesn't care. "It's part of the game"

ZOS_Bill · April 2019

The player market in The Elder Scrolls Online is a "buyer beware" market, and we are unable to provide any compensation or reimbursement for a trade or mail scam that occurred in-game. You can report scammers in game by following the directions in the help article below.

What can I do if I have been scammed in The Elder Scrolls Online?

Experge · April 2019

Okay, thank you for the fast reply.