Maintenance for the week of September 22:
• NA megaservers for maintenance – September 22, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
• EU megaservers for maintenance – September 22, 8:00 UTC (4:00AM EDT) - 14:00 UTC (10:00AM EDT)
• NA megaservers for maintenance – September 22, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
• EU megaservers for maintenance – September 22, 8:00 UTC (4:00AM EDT) - 14:00 UTC (10:00AM EDT)
Support Ticket Dashboard
Hestia
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They should have a dashboard to view our open/resolved/closed tickets.
<Alatreon> Daggerfall Covenant | International | PvX | Adult Community | TS3+Mic required.
Recruitment Thread & Website
Recruitment Thread & Website
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Hestia✭✭✭Zenimax? What's happening out there?<Alatreon> Daggerfall Covenant | International | PvX | Adult Community | TS3+Mic required.
Recruitment Thread & Website0 -
Shanna✭✭✭I was thinking from the title of this post that it was a place for us to make a statement by posting all of our open support tickets, hehe.
phone ticket #: 140406-057215 (6 hours ago as of post)
email ticket #: 140406-068003 (4 hours ago as of post)This is all part of the game.0 -
otomodachi✭✭✭ticket 140404-014206, been waiting since 8:20 EST 4.4.14.
One false "resolved".Edited by otomodachi on April 7, 2014 2:44AMWhat do you gain by criticizing a CSR complaint?0 -
Hestia✭✭✭-facepalm-<Alatreon> Daggerfall Covenant | International | PvX | Adult Community | TS3+Mic required.
Recruitment Thread & Website1 -
Hestia✭✭✭We need a support ticket dashboard to check our previous tickets, since when it has been submitted, open/closed/resolved/etc....<Alatreon> Daggerfall Covenant | International | PvX | Adult Community | TS3+Mic required.
Recruitment Thread & Website0 -
GossiTheDog✭✭✭✭✭I don't think their support ticket system supports external access. Just FYI. It would probably help though.0 -
Hestia✭✭✭It will definitely help a lot if they had one. If any AAA mmo would want to go to that direction... This is required...
<Alatreon> Daggerfall Covenant | International | PvX | Adult Community | TS3+Mic required.
Recruitment Thread & Website0