How Bethesda/Zenimax is scamming customers for another month of subscription. Details.

Khendras · April 2014

Hi,

Below I post my experience, for those customers with paypal:

1) My problem is that when you set up a Subscription Plan, paypal web page asking permission to charge immediately. This was the reason that I did not understand why i have to pay a monthly fee in advance.

2) To continue the verfication, authorizing payment, but the payment of the monthly fee is canceled by Zenimax, which actually is not charged any amount. Cancellation is immediate.

I Hope this helps the players to use paypal as payment.

Regards,
Khendras

Note: The charge does not reach your bank account, you will not charge anything. All operation remains in paypal.

ZOS_HugoP · April 2014

Greetings folks,

Thank you for sharing your feedback with us! As we already have a dedicated thread here: Bank Account Being Charged?, We will now proceed to close this one, so we can gather your feedback in a single thread. You will also be able to find a workaround for that issue:

We want everyone who purchased ESO to have immediate access to the included 30 days of ESO game time. In the event that you enter your payment information for authorization and the transaction cancels due to lack of funds in your account, please contact our Support Team. We’ll work with you to ensure you have access to your included 30 days of game time.

Please ensure that you have attempted to enter payment information and had the transaction fail due to lack of funds before submitting a help request. We will get you into the game and playing as soon as possible.

We also kindly ask you to refrain from using such misleading titles, as they are conductive to create heated arguments, and likely to provoke a strong negative or emotional reaction.

Thank you for your understanding.