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Purchased crowns, stuck authorizing with paypal
Jasli
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I purchased crown pack today and its stuck in Authorization status with PayPal. Upon contacting PayPal i was told they are waiting for Zenimax to accept the payment. For some reason I cannot submit a ticket through ESO's website so here I am. Would really like to get this taken care of versus having 150 bucks hanging out there.
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Jasli✭✭✭I am no longer receiving any verification codes to my email linked to my account. I did not when browsing my purchase history when I clicked on resend purchase confirmation it showed in the bottom of firefox that it was requesting info from facebook, which I don't even have.....I will say the custumer support for this game is pretty atrocious. Just trying to navigate to a way to get a hold of someone that can help you is bad. Figures, I just resubbed after a year off......0
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Taleof2Cities✭✭✭✭✭
✭✭✭✭✭You probably should start an Online Support ticket if you haven’t already, @Jasli.
Be sure to list the ticket number in your thread here.
Edited by Taleof2Cities on March 15, 2019 11:19PM0 -
ZOS_Billadmin@Jasli
As suggested above, customer support can help assist with your purchase issue. If you have any issues opening a ticket please let us know.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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