Unable to Patch for months now

UPrime · March 2019

Can't patch game.
Hostname not found in whitelist (151.205.4.65)

Can't login to the help site to open a ticket. It won't take the code they send by email.

When I open a ticket to get that fixed without logging in, they just give me basic login information. And I can't reply to the ticket because they say I'm not replying from the same email address even though I am.

Everything is broken at every point. Do they not even know?

Sedare · March 2019

Hate to say it, but try a VPN. I couldn't patch for months either. My work around was to repair the whole game to get the new patch. This recent patch broke that. I got a VPN (Kaspersky's Secure Connection--30 bucks USD for a year and unlimited data) and was able to patch with it on. Dumbest *** ever, but try if you can afford to buy a vpn or can find a free unlimited one. Hope this helps.

UPrime · March 2019

Yeah, I know about that workaround. It's just absolutely ridiculous that that I would have to do that because they have something misconfigured and their patcher blows up instead of handling it correctly.

ZOS_Bill · March 2019

As there is already an ongoing thread regarding the launcher issues, we are going to close this discussion. We are still looking into this issue and solutions as described here. Please use this thread for any further commentary specific to the launcher issues that started on September 4th.