30 days included subscription

wsvdyk
wsvdyk
hi all,

I bought the game (imperial edition) but I don't have the 30 days included subscription. how does this work?

greetings
Wesley
  • FlamingRuby
    You have to either:
    1)Add a sub plan with credit card
    2)Pay game time card
    3)Call them and ask them to do it themselves!

    Tho calling them or mailing seems to take a bit longer considering the amount of people doing it.
    It will be better if the removed it all together to lower times of queues for CM response!
  • clovdal
    clovdal
    You have to add a subscribtion plan to your account to get the 30 days. They put an authorization charge to your credit card but you will get this back. If you cancel before your 30 days are up they won't charge you anything.
  • wsvdyk
    wsvdyk
    @clovdal what I understand: that I need to pay a 30 day card, and then I will get it bank on my bankaccount?
  • Hyperventilate
    Hyperventilate
    ✭✭✭
    When you choose a subscription you will be prompted to enter payment info.

    When you do, there will be a TEMPORARY HOLD on the amount you choose (15 for one month and so on.)

    The money is being held to act as an authorization. It will be released. The moment you submit payment information you will have full access to your 30 days.
  • Fenbrae
    Fenbrae
    ✭✭✭
    wsvdyk wrote: »
    @clovdal what I understand: that I need to pay a 30 day card, and then I will get it bank on my bankaccount?

    Yes, the money will be sent back once your payment method has been validated. It may take a few hours or a few days (depending on the payment method) but it will be returned in time.

    Currently playing:
    Swims-In-Sap - CP200+ - Argonian Templar

    I like my healing like i like my characters: generic
  • cheeser123
    cheeser123
    ✭✭✭
    Note that you also need to already have the physical copy, which Zenimax feels is fine if it arrives at retailers to ship out 2-3 days after launch. So just be aware of that...
  • wsvdyk
    wsvdyk
    @cheeser123‌ I have the digital edition.
  • cheeser123
    cheeser123
    ✭✭✭
    wsvdyk wrote: »
    @cheeser123‌ I have the digital edition.

    Ah nevermind that part then.
  • wsvdyk
    wsvdyk
    @cheeser123‌ If I buy a 90 day subscription will I get the money back of 30 days??
  • Rastaban
    Rastaban
    ✭✭✭
    wsvdyk wrote: »
    hi all,

    I bought the game (imperial edition) but I don't have the 30 days included subscription. how does this work?

    greetings
    Wesley

    The 30 days is included under the condition that you commit to a paid subscription plan. If you do not commit to the sub, you won't have access to those 30 days.

    I don't think it really makes sense though, based on the ToS. I'm no lawyer but from what I read it pretty much clearly states that access to the game will not be impeded until game time expires and in this case, we've got 30 days game time with purchase. Doesn't seem to be the case though.
    Edited by Rastaban on April 9, 2014 8:56AM
  • cheeser123
    cheeser123
    ✭✭✭
    wsvdyk wrote: »
    @cheeser123‌ If I buy a 90 day subscription will I get the money back of 30 days??

    No, but you will wind up with 120 days before the subscription needs to be renewed. At least, that's according to what they've told us so far. Obviously, I can't say for sure, I don't know if there will be errors, mistakes, or changes.
  • wsvdyk
    wsvdyk
    @cheeser123‌ allright than I will see, because I bought a 120 day sub, if I have some more money I will buy a other sub for 30 days than
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