Maintenance for the week of February 23:
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

charged twice for 6 month subscription, next day account banned!! WTF!

Antichrist
My account has been banned. For what reason? I've got no clue! I was double charged for the 6 month subscription of 77 dollars per charge. ESO support contacts me saying one will drop off. So that's awesome. Problem solved. I received an email about an hour ago saying my account has been banned. This is so frustrating. I was asked to change my name in which I did. Then asked to change it again. Now my account is banned. Hope Eso support calls me soon.
  • tchen12.swat_ESO
    Welcome! You're late to the party and definitely not alone.

    See my post which was closed for details:
    http://forums.elderscrollsonline.com/discussion/72696/permanent-ban-no-reason-given#latest

    Thankfully I at least hadn't subbed yet. I was trying to sub and in that whole process discovered I was banned.

    Customer service actually did contact me, but since no reason was listed upon the creation of the ban, they said they forwarded the issue on to the "High Elves" to take care of. Despite putting my inquiry in the "appeal a ban/suspension" section. Now approaching 80 hours later, no action taken whatsoever.

    I have zero trust in this company to create a subscription with them once the issue is resolved, for the record.

    Get ready for a bumpy ride and good luck! The frustration has only just begun...
  • zshadez_ESO
    Protip: Don't make a name you know to be contentious and offensive to a very many people in a game where tens to hundreds of thousands of people will see it and not expect it to become an issue for you.
  • tchen12.swat_ESO
    Protip: Don't make a name you know to be contentious and offensive to a very many people in a game where tens to hundreds of thousands of people will see it and not expect it to become an issue for you.

    Protip: That doesn't mean he should be banned outright. He paid for the game just like you. They could simply redirect him down the necessary pathway to change his name or provide a warning - just like any other game would.

    He also mentioned that he put in a request to change his name.

    You're basically implying the customer should be denied something they paid for out of his own stupidity. In an ideal world maybe, but it's definitely not the responsible thing to do..
  • Antichrist
    It's just a bit irritating, love the game, Absolutely love it. However this is so damn frustrating. In total with the double charged which has not been returned to my account I've spent close to 300 bucks with that and getting the physical imperial edition. Agggg. Just want to crush my computer. Lol.... oh by the way I added a profile picture.
  • Antichrist
    And I changed my name. Both times. And the word antichrist is an ancient mid evil name. It's only offensive to religious people who truly don't understand the name. It's no worst then an in game quest where there is a husband that kills his wife and chopped her into pieces and if you attempt to eat the ingredients you vomit lol.
    Edited by Antichrist on April 9, 2014 4:48AM
  • whitedragons1010101b14_ESO
    YOUR NOT GONNA GET MY 15 DOLLARS A MONTH BECAUSE YOUR GAME IS ***, IF YOU WOULDVE SPENT A LITTLE MORE TIME ON THE GAME AND MYBE PEOPLE WOULDNT BE SO PISSED
  • Antichrist
    The game works great. No bugs, no issues. That I've seen on numerous TESO communities. I've had a great experience...... I understand things can happen. But a name is a name. Is a name. I've seen in game names like ***, kill Muslims. So on so forth. But whatever I just want to play again.
    Edited by Antichrist on April 9, 2014 4:53AM
  • Nooblet
    Nooblet
    ✭✭✭✭
    So you were asked to change your name, and then picked a new name that was also against tos.. and then asked to change your name again? at which point you were banned?

    I fail to see how he wasn't warned.
  • Nooblet
    Nooblet
    ✭✭✭✭
    It does seem they are taking the zero tolerance policy. Which imo a permaban for name violation seems a bit much, but a temp ban maybe 48 hours seems reasonable to me... But then again if you go right back after the first name change and pick another extremely offensive name... well I dont know what to tell ya. Sure seems like you have no respect at all for their rules of their game(you do not actually own the game, you just buy rights to play it)
  • atwon23
    atwon23
    ✭✭✭
    Ive seen this in other mmos, but usually its 3 strikes your out when it comes to offensive names.
  • AngryNord
    AngryNord
    ✭✭✭✭✭
    ✭✭
    Protip: Don't make a name you know to be contentious and offensive to a very many people in a game where tens to hundreds of thousands of people will see it and not expect it to become an issue for you.

    Making a tall, muscular Breton and naming him 'Big ***' will probably not be a good idea...
  • zshadez_ESO
    AngryNord wrote: »
    Protip: Don't make a name you know to be contentious and offensive to a very many people in a game where tens to hundreds of thousands of people will see it and not expect it to become an issue for you.

    Making a tall, muscular Breton and naming him 'Big ***' will probably not be a good idea...

    Likewise making a tall, athletic Redguard and naming him NBA ***** would also be a terrible plan. It's common sense.
  • Perseas
    Perseas
    ✭✭✭
    I cant understand why they banned u, because they over charged u? Or because you picked a bad name...?
  • Paske
    Paske
    ✭✭✭✭
    Antichrist wrote: »
    And I changed my name. Both times. And the word antichrist is an ancient mid evil name...

    Yeah, think that was the deal breaker.

    You are probably playing in US TZ and US server and players of that particular TZ / server tend to be offended, a lot, by everything. This includes names like that.

    Perma ban is overdoing it, but Zenimax is very, very new to MMO market and their support is green to say the least. Someone in the management chain told them to ban people for reports like this, so they did.

    What you should do is make a ticket, get 3-4 generic replys, escalate untill someone of "power" talks to you. Kindly, I can not stress enough the word kindly, ask for assistance and lift of ban. Change name to something like - George.



  • Censorious
    Censorious
    ✭✭✭✭
    Talk about 'looking for trouble'.
    'Clever' sigs get old real fast - just like this one.
  • cheeser123
    cheeser123
    ✭✭✭
    So if somebody dislikes cheese, I get banned?
  • Censorious
    Censorious
    ✭✭✭✭
    No, only if people are frightened of it.
    'Clever' sigs get old real fast - just like this one.
  • AngryNord
    AngryNord
    ✭✭✭✭✭
    ✭✭
    I'm beginning to fear for my account now... My Nord is named Ottar Big-Axe and the wrong People could probably see that as innuendo... :/
  • cheeser123
    cheeser123
    ✭✭✭
    Censorious wrote: »
    No, only if people are frightened of it.

    So many people these days are lactose intolerant...
  • pentiumradeon_ESO
    pentiumradeon_ESO
    Soul Shriven
    Tell me about it I got a notice saying my character's name was offensive. If flight of the conchords is offensive to anyone, they have a serious problem.
  • Antichrist
    Problem fixed. Thanks for the support! I'm playing again!!
  • Woenprom
    Woenprom
    ✭✭✭
    OP,
    your forum name is violating Code of Conduct. And if you get banned on the forums, your game account will get banned too.
    " Multiplayer? M'aiq does not know this word. You wish others to help you in your quest? Coward! "
  • cheeser123
    cheeser123
    ✭✭✭
    Woenprom wrote: »
    OP,
    your forum name is violating Code of Conduct. And if you get banned on the forums, your game account will get banned too.

    Sorry whiner, but actually there's no part of the code of conduct that says that.

    Read it for yourself:

    http://forums.elderscrollsonline.com/discussion/60843/

    Please, keep the persecution complex to AM radio and cable news.
    Edited by cheeser123 on April 9, 2014 7:18AM
  • Woenprom
    Woenprom
    ✭✭✭
    " Multiplayer? M'aiq does not know this word. You wish others to help you in your quest? Coward! "
  • cheeser123
    cheeser123
    ✭✭✭
    Complains about forum name:
    Woenprom wrote: »
    OP, your forum name is violating Code of Conduct. And if you get banned on the forums, your game account will get banned too.

    Posts sassy remark indicating that he doesn't know the difference between the in-game rules and the forum rules:
    Woenprom wrote: »


    Come on bro, grab a cup of coffee or a bowl of wheaties. This is not going well for you. And, frankly, that link also doesn't have anything that bans the use of a username like "antichrist." It's not hate speech. It's not vulgar or obscene. It does not defame, denigrate, or negatively describe anyone or anything.

    So, to summarize you:

    1. Insist this name is against the rules;
    2. Refuse to accept that it is not when I post a link to the forum rules;
    3. Post a link to the game rules (which do not dictate forum conduct);
    4. Those in-game rules also do not forbid that username.

    Let's just say this is baseball. I'm headed to first base.
    Edited by cheeser123 on April 9, 2014 8:02AM
  • Woenprom
    Woenprom
    ✭✭✭
    Keep your fancy words for someone else, I am not english-native person.
    And never seen a baseball match.

    I'll leave this matter to the devs\forum crew to judge.
    " Multiplayer? M'aiq does not know this word. You wish others to help you in your quest? Coward! "
  • cheeser123
    cheeser123
    ✭✭✭
    Woenprom wrote: »
    Keep your fancy words for someone else, I am not english-native person.
    And never seen a baseball match.

    I'll leave this matter to the devs\forum crew to judge.

    So you decided his username is offense and you don't even speak English? You tell us things violate the code of conduct and you haven't read it in your native language or any other language? Get a clue or get lost, man.
  • Antichrist
    Cheeser123 you are a very good man!! Look me up in game. Thanks for defending my name. I very much appreciae it.
  • cheeser123
    cheeser123
    ✭✭✭
    Antichrist wrote: »
    Cheeser123 you are a very good man!! Look me up in game. Thanks for defending my name. I very much appreciae it.

    I'm just sick of obviously vulgar user names all over the place, but then some uppity fool starts complaining about something like "antichrist" -- which is totally fine, just check the code of conduct!
  • Antichrist
    cheeser123 wrote: »
    Antichrist wrote: »
    Cheeser123 you are a very good man!! Look me up in game. Thanks for defending my name. I very much appreciae it.

    I'm just sick of obviously vulgar user names all over the place, but then some uppity fool starts complaining about something like "antichrist" -- which is totally fine, just check the code of conduct!


    I agree, I've seen way worst names. The ones I posted earlier where just a few.
Sign In or Register to comment.