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Can't connect to elderscrollsonline.com main website and also can't connect to the NA servers Xbox

Rawkuz723
Rawkuz723
Hello,

I'm having an issue connecting to the main website elderscrollsonline.com and I'm also not able to connect to the North American Server on my Xbox one. I tried connecting to your website on different web browsers on my desktop and I even tried connecting to the website on xbox one but can't connect.

I'm able to connect to the European server on my xbox one.
  • Rawkuz723
    Rawkuz723
    I've been trying to access the main website and Xbox North American server pretty much off and on all day. Everything was working fine on 2/20/19. It's now 12:06am EST.

    Not sure if this helps but I went to downdetector.com and there was a PS4 user that is having almost the same issue as me and I qoute:

    Hello there, I'd like to report an ongoing issue that I've been experiencing for the past two hours. It pertains to The Elder Scrolls Online North American Server on the PlayStation 4. I am able to sign into the European Servers but when I attempt to sign into the North American Servers the update doesn't show on the tab and shortly after attempting to sign in I get a connection lost notification. Am I missing something here? I know they recently updated the game but this confounds me.
    Edited by Rawkuz723 on February 22, 2019 7:33AM
  • Defilted
    Defilted
    ✭✭✭✭✭
    XBOX NA is down for me and I cannot connect.

    Keep receiving "An unexpected internal error has occurred. Please contact customer service at help.elderscrollsonline.com"

    No alerts or anything on their website stating it is down so I assume they don't know it is down currently.
    XBOX NA
    XBOX1X
    External SSD USB 3.1(Samsung T5)

    #NightmareBear
  • Astarana
    Astarana
    ✭✭✭
    I was in the game on Xbox one NA server and I am stuck on loading screen for last 5 minutes. Several people other people I know say they get log in error.
  • TruthSeeker
    TruthSeeker
    ✭✭✭
    PS4 NA is down for me as well. Seems to be an NA issue, as EU is fine.
  • frostz417
    frostz417
    ✭✭✭✭✭
    ✭✭
    Xbox NA is down for me as well
  • Jciampi
    Jciampi
    ✭✭✭
    I cannot connect either. Xbox live works fine. But cannot connect to ESO servers.
  • Liam12548
    Liam12548
    ✭✭✭✭✭
    XB NA is down
    React Faster - XB NA - Solo & Small scale PvP player - 100k+ AvA kills - Too many BG games to count until MMR made them unplayable

    1500+ CP

    Characters (All AP earned Solo or in groups smaller than 5/BG's)
    Heal R - AD Orc Templar - AR 50
    Flee's - AD Breton Blade - AR 35 - Played as both mag and stam
    Or Sorc - AD Breton Sorcerer - AR 36 - Played as both mag and stam
    Bearenstein - AD Nord Warden - AR 26 - Played as both mag and stam
    Heel'Ar - AD Nord Dragonknight - AR 25
    Your Dad's Dad - AD Breton Dragonknight - AR 23
    Second Class Citizen - DC Breton Templar - AR 25
    Necropheyele - AD Nord Necromancer - AR 12

    PC NA - 600 CP
  • Rawkuz723
    Rawkuz723
    *Update*

    As of 2/22/19, 11:20 am Est.

    I'm now able to connect to the main website and to the NA server on Xbox one. My matter has been resolved.
    Edited by Rawkuz723 on February 22, 2019 4:35PM
  • ZOS_BillE
    ZOS_BillE
    admin
    Earlier there were some login issues on the NA megaservers. These issues should now be resolved.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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