Maintenance for the week of February 23:
· [IN PROGRESS] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [IN PROGRESS] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [IN PROGRESS] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Is there a Forum admin that might respond to this?
bruce.54
Soul Shriven
When I was invited to Beta I was given the username bruce.54b14_ESO. My game login was eventually shortened to bruce.54 but my forum login remains as shown above. I searched the forums and it appears that some can edit this in their profile screen, however mine is "grayed out" and will not allow me to change it. Is there anyway to get my forum login name shortened to the same one as my game login? If not, can it at least be changed to something less cumbersome to remember?
I emailed support and have gotten 4 emails over the last week advising me to respond if my issue isn't resolved. The "canned" replies are insulting and frankly are becoming a bit frustrating. If nothing else a reply from tech support telling me to go pound sand would at least tell me where I stand on the issue.
I emailed support and have gotten 4 emails over the last week advising me to respond if my issue isn't resolved. The "canned" replies are insulting and frankly are becoming a bit frustrating. If nothing else a reply from tech support telling me to go pound sand would at least tell me where I stand on the issue.
We have contacted our Customer support team to help you solve your issue.
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Saerydoth✭✭✭✭I know for a fact you can have your username changed. I sent a support ticket in a week and a half ago and they changed mine, after sending me an email asking for verification.0 -
bruce.54Soul ShrivenYeah....they asked me for verification as well. Sent that and have gotten 2 responses that appear to be auto generated. We are passionate about serving you...if your issue isn't resolved please reply...blah blah blah...
Sorry if I sound testy. I appreciate the reply. At least there is hope that a human will contact me at some point!0