The Elder Scrolls Online

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Ticket reference 140407-039365 - account/billing

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Arsenic_Touch
Arsenic_Touch
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The CS representative that responded to me yesterday was nice enough to keep me playing for a day more, however there's still a glitch. Everything is explained in the ticket and I'm just posting here to hope that it gets looked at quicker. Hopefully this will be taken care of before tonight.
☠ Is it better to out-monster the monster or to be quietly devoured? ☠

╔═════════════ ೋღ☃ღೋ ══════════════╗
"Hope can drown lost in thunderous sound."
"Fear can claim what little faith remains."
"Death will take those who fight alone."
"But united we can break a fate once set in stone."
╚═════════════ ೋღ☃ღೋ ══════════════╝

NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB
We have contacted our Customer support team to help you solve your issue.
  • Arsenic_Touch
    Arsenic_Touch
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    So... I finally got a reply...
    Thanks for contacting The Elder Scrolls Online Team
    If you can wait for you bank to get you account ready and wait for that and then try and access it i have sent this on to the high elvis and we can see what we can do about it

    I hope the high elvis can help. Though I'd prefer a sober elvis. It'd be nice to have this taken care of before I go to work.
    Edited by Arsenic_Touch on April 8, 2014 1:40AM
    ☠ Is it better to out-monster the monster or to be quietly devoured? ☠

    ╔═════════════ ೋღ☃ღೋ ══════════════╗
    "Hope can drown lost in thunderous sound."
    "Fear can claim what little faith remains."
    "Death will take those who fight alone."
    "But united we can break a fate once set in stone."
    ╚═════════════ ೋღ☃ღೋ ══════════════╝

    NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB
  • Arsenic_Touch
    Arsenic_Touch
    ✭✭✭✭✭
    ✭
    Man, getting a response from customer support is like pulling teeth.... scratch that, pulling teeth sounds more fun.
    ☠ Is it better to out-monster the monster or to be quietly devoured? ☠

    ╔═════════════ ೋღ☃ღೋ ══════════════╗
    "Hope can drown lost in thunderous sound."
    "Fear can claim what little faith remains."
    "Death will take those who fight alone."
    "But united we can break a fate once set in stone."
    ╚═════════════ ೋღ☃ღೋ ══════════════╝

    NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB
  • Arsenic_Touch
    Arsenic_Touch
    ✭✭✭✭✭
    ✭
    Okay, this is getting ridiculous. Is the only response I'm going to get is some broken english? at this rate my ESO 60 day time card will be here before I get a real response from customer support.
    Edited by Arsenic_Touch on April 9, 2014 3:02AM
    ☠ Is it better to out-monster the monster or to be quietly devoured? ☠

    ╔═════════════ ೋღ☃ღೋ ══════════════╗
    "Hope can drown lost in thunderous sound."
    "Fear can claim what little faith remains."
    "Death will take those who fight alone."
    "But united we can break a fate once set in stone."
    ╚═════════════ ೋღ☃ღೋ ══════════════╝

    NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB
  • Arsenic_Touch
    Arsenic_Touch
    ✭✭✭✭✭
    ✭
    Danielle G was able to add my activation key to my account, activating my 30 days. And amazon said my card will be here on the 10th. Time to play.
    ☠ Is it better to out-monster the monster or to be quietly devoured? ☠

    ╔═════════════ ೋღ☃ღೋ ══════════════╗
    "Hope can drown lost in thunderous sound."
    "Fear can claim what little faith remains."
    "Death will take those who fight alone."
    "But united we can break a fate once set in stone."
    ╚═════════════ ೋღ☃ღೋ ══════════════╝

    NA // Ebonheart Pact // Leader of CORE Legion // Namira Beta Tester // VR11 NB
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