This isn't a good start. Especially from a business perspective.
rayvn03b14_ESO
✭✭✭
They're up against WoW, they just went live, and they're already alienating people knowing full well (if they have any brains for this) that their biggest competitor has a huge and highly anticipated expansion coming in late fall.
The issue isn't who does and who doesn't have 15.00 in their bank account. Let's not go there. The issue is that they failed or didn't bother to be upfront about what they were going to do, and why.
People are upset about that, the servers, and so on, and they're just shrugging and not addressing it. That's not good either. Even a brief message to let everyone know what they're doing/not doing/are picking their noses and will get to it when they feel like it is better than being ignored.
Myself and a few others have sent off notes to The Consumerist, and one other person at least has contacted the BBB. I will say for myself that had they been upfront about what they were going to do, I would have griped and grouched, (Most MMOs these day don't try to get payment info up front, they wait at least until you're hooked after the 30 days lol) but it would have a lot more respect for them than I do right now.
The issue isn't who does and who doesn't have 15.00 in their bank account. Let's not go there. The issue is that they failed or didn't bother to be upfront about what they were going to do, and why.
People are upset about that, the servers, and so on, and they're just shrugging and not addressing it. That's not good either. Even a brief message to let everyone know what they're doing/not doing/are picking their noses and will get to it when they feel like it is better than being ignored.
Myself and a few others have sent off notes to The Consumerist, and one other person at least has contacted the BBB. I will say for myself that had they been upfront about what they were going to do, I would have griped and grouched, (Most MMOs these day don't try to get payment info up front, they wait at least until you're hooked after the 30 days lol) but it would have a lot more respect for them than I do right now.
12
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rayvn03b14_ESO wrote: »They're up against WoW, they just went live, and they're already alienating people knowing full well (if they have any brains for this) that their biggest competitor has a huge and highly anticipated expansion coming in late fall.
The issue isn't who does and who doesn't have 15.00 in their bank account. Let's not go there. The issue is that they failed or didn't bother to be upfront about what they were going to do, and why.
People are upset about that, the servers, and so on, and they're just shrugging and not addressing it. That's not good either. Even a brief message to let everyone know what they're doing/not doing/are picking their noses and will get to it when they feel like it is better than being ignored.
Myself and a few others have sent off notes to The Consumerist, and one other person at least has contacted the BBB. I will say for myself that had they been upfront about what they were going to do, I would have griped and grouched, (Most MMOs these day don't try to get payment info up front, they wait at least until you're hooked after the 30 days lol) but it would have a lot more respect for them than I do right now.
Or just make sure when you offer more than one payment type you make sure both are WORKING. I'm a tipped employee who doesn't use cards and the GTC are not released yet.
Einharjar
Die Before Us, One and All!2 -
rayvn03b14_ESO✭✭✭mccobleb14_ESO wrote: »rayvn03b14_ESO wrote: »They're up against WoW, they just went live, and they're already alienating people knowing full well (if they have any brains for this) that their biggest competitor has a huge and highly anticipated expansion coming in late fall.
The issue isn't who does and who doesn't have 15.00 in their bank account. Let's not go there. The issue is that they failed or didn't bother to be upfront about what they were going to do, and why.
People are upset about that, the servers, and so on, and they're just shrugging and not addressing it. That's not good either. Even a brief message to let everyone know what they're doing/not doing/are picking their noses and will get to it when they feel like it is better than being ignored.
Myself and a few others have sent off notes to The Consumerist, and one other person at least has contacted the BBB. I will say for myself that had they been upfront about what they were going to do, I would have griped and grouched, (Most MMOs these day don't try to get payment info up front, they wait at least until you're hooked after the 30 days lol) but it would have a lot more respect for them than I do right now.
Or just make sure when you offer more than one payment type you make sure both are WORKING. I'm a tipped employee who doesn't use cards and the GTC are not released yet.
Exactly. And, I strongly suspect that the delay in availability of game cards is to grab as many subs as they can first.
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While it didn't go into the auth payment being the full amount of a sub, (and is a highly irregular and weird way of doing things) the fine print on the box and on the web order form did say that a credit card for a subscription or gtc would be required to play. That was up front, this false outrage is because people don't read anymore. I read it and knew that I would need to use my cc to play from day one. Frankly I have zero sympathy for anyone about this, I just hope that they learn from it and realize that anytime you are going to have any sort of contract with a company for any type of service you need to read all the fine print.7
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rugSoul Shriven
Sorry I had to stop reading there. They're up against a game that is short of a decade old, who has been through all this and learnt from their mistakes. Did you experience WoW's launch ?rayvn03b14_ESO wrote: »They're up against WoW
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Samadhi✭✭✭✭✭
✭✭✭jdkorreckpreub18_ESO wrote: »While it didn't go into the auth payment being the full amount of a sub, (and is a highly irregular and weird way of doing things) the fine print on the box and on the web order form did say that a credit card for a subscription or gtc would be required to play. That was up front, this false outrage is because people don't read anymore. I read it and knew that I would need to use my cc to play from day one. Frankly I have zero sympathy for anyone about this, I just hope that they learn from it and realize that anytime you are going to have any sort of contract with a company for any type of service you need to read all the fine print.
What about those players who read the fine print, intended to use a GTC due to lack of applicable credit card, then were locked out of the game upon discovering that GTC are not available for purchase?"If you want others to be happy, practice compassion. If you want to be happy, practice compassion." -- the 14th Dalai Lama
Wisdom is doing Now that which benefits you later.
4 -
it is not start i cant play 2 days!
I have already bought the Digital Imperial Edition for 80 EUR
Code /login/ passvord/ invalid, support don't help, Zenimax steals money
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That part is a problem, I won't argue against that. I'm just irritated with the people that are complaining that they just didn't want to have to put their cards in yet, blah blah blah.jdkorreckpreub18_ESO wrote: »While it didn't go into the auth payment being the full amount of a sub, (and is a highly irregular and weird way of doing things) the fine print on the box and on the web order form did say that a credit card for a subscription or gtc would be required to play. That was up front, this false outrage is because people don't read anymore. I read it and knew that I would need to use my cc to play from day one. Frankly I have zero sympathy for anyone about this, I just hope that they learn from it and realize that anytime you are going to have any sort of contract with a company for any type of service you need to read all the fine print.
What about those players who read the fine print, intended to use a GTC due to lack of applicable credit card, then were locked out of the game upon discovering that GTC are not available for purchase?
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epoling✭✭✭✭The folks that irritate me are the ones who are shocked to discover the existence of the pre-auth to start with and are now howling mad. It's been around for years, you just never noticed it. While the full price is a bit odd in this instance, most of the howlers would never have noticed it - it would have fallen off before they ever realized it. Pre-authorizations don't show up on your statements. If you are OCD and check your bank every five minutes you might catch one, but generally they are gone in a matter of hours. If they aren't, it is because your bank is playing fast and loose with them to cause overdrafts* they can charge you for. But because they are reading these threads, folks are acting like the sky is falling with little reason to do so.
* While setting up a savings account the branch manager at my bank convinced me I need overdraft protection for this reason. Banks manipulate ways they handle your money so you pay the most possible in fees. That's why the withdrawals they handle are the biggest. If they can overdraw you with a big transaction they can collect overdraft charges on four or five little ones. Straight from the bankers mouth. If you are afraid of overdrafts from this pre-auth blame it on the bank. The send back from Bethesda seems to be very quick, as a lot of people with good banks have mentioned it dropping off in a short time.3 -
mroz123✭
Problem is it is not in ToS which means it is practically a misleading advertisement. 30 days free. Free of charge and free of any other obligations and conditions until said otherwise (which is not in the whole ToS)The folks that irritate me are the ones who are shocked to discover the existence of the pre-auth to start with and are now howling mad. It's been around for years, you just never noticed it. While the full price is a bit odd in this instance, most of the howlers would never have noticed it - it would have fallen off before they ever realized it. Pre-authorizations don't show up on your statements. If you are OCD and check your bank every five minutes you might catch one, but generally they are gone in a matter of hours. If they aren't, it is because your bank is playing fast and loose with them to cause overdrafts* they can charge you for. But because they are reading these threads, folks are acting like the sky is falling with little reason to do so.
* While setting up a savings account the branch manager at my bank convinced me I need overdraft protection for this reason. Banks manipulate ways they handle your money so you pay the most possible in fees. That's why the withdrawals they handle are the biggest. If they can overdraw you with a big transaction they can collect overdraft charges on four or five little ones. Straight from the bankers mouth. If you are afraid of overdrafts from this pre-auth blame it on the bank. The send back from Bethesda seems to be very quick, as a lot of people with good banks have mentioned it dropping off in a short time.
Also it seems they're deliberately delaying game cards to hoard more subscriptions.
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taze222b14_ESO✭✭✭The folks that irritate me are the ones who are shocked to discover the existence of the pre-auth to start with and are now howling mad. It's been around for years, you just never noticed it. While the full price is a bit odd in this instance, most of the howlers would never have noticed it - it would have fallen off before they ever realized it. Pre-authorizations don't show up on your statements. If you are OCD and check your bank every five minutes you might catch one, but generally they are gone in a matter of hours. If they aren't, it is because your bank is playing fast and loose with them to cause overdrafts* they can charge you for. But because they are reading these threads, folks are acting like the sky is falling with little reason to do so.
* While setting up a savings account the branch manager at my bank convinced me I need overdraft protection for this reason. Banks manipulate ways they handle your money so you pay the most possible in fees. That's why the withdrawals they handle are the biggest. If they can overdraw you with a big transaction they can collect overdraft charges on four or five little ones. Straight from the bankers mouth. If you are afraid of overdrafts from this pre-auth blame it on the bank. The send back from Bethesda seems to be very quick, as a lot of people with good banks have mentioned it dropping off in a short time.
30 days free means 30 days free. No MMO has had you verify your bank before giving you the 30 days free.
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Moobs✭✭✭taze222b14_ESO wrote: »30 days free means 30 days free. No MMO has had you verify your bank before giving you the 30 days free.
Not defending Zenimax as there seems to have been some dodgy practices, but this isn't true at all.1 -
I just wish they would reply to me. It would make me feel like a customer and not "some gamer moron who will play anyway."2
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Hermitlion wrote: »I just wish they would reply to me. It would make me feel like a customer and not "some gamer moron who will play anyway."
Amen. Feel like they are saying "well take your money, we dont care we have a bazillion other players"
The question is though, how many of those bazillion have to leave before they start to care. #curious.
Edited by guschops_ESO on April 8, 2014 12:49AM1 -
rayvn03b14_ESO✭✭✭
Sorry I had to stop reading there. They're up against a game that is short of a decade old, who has been through all this and learnt from their mistakes. Did you experience WoW's launch ?rayvn03b14_ESO wrote: »They're up against WoW
No but they're up against a game that regardless has pretty much sent every other Pay to Play MMO running off squalling to FtP Land pretty quickly, regardless of its own start. They're up against the here and now. If ESO had a chance to butcher WoW, they blew it with the cash shop and this fiasco.3 -
Etchesketch✭✭✭✭rayvn03b14_ESO wrote: »
Sorry I had to stop reading there. They're up against a game that is short of a decade old, who has been through all this and learnt from their mistakes. Did you experience WoW's launch ?rayvn03b14_ESO wrote: »They're up against WoW
No but they're up against a game that regardless has pretty much sent every other Pay to Play MMO running off squalling to FtP Land pretty quickly, regardless of its own start. They're up against the here and now. If ESO had a chance to butcher WoW, they blew it with the cash shop and this fiasco.
QFT
The number one rule of online gaming is now and has always been, Never play on Patch Day.1 -
Laura✭✭✭✭✭
✭rayvn03b14_ESO wrote: »
Sorry I had to stop reading there. They're up against a game that is short of a decade old, who has been through all this and learnt from their mistakes. Did you experience WoW's launch ?rayvn03b14_ESO wrote: »They're up against WoW
No but they're up against a game that regardless has pretty much sent every other Pay to Play MMO running off squalling to FtP Land pretty quickly, regardless of its own start. They're up against the here and now. If ESO had a chance to butcher WoW, they blew it with the cash shop and this fiasco.
Cash shop isn't a big deal.. its a dumb horse.
They blew it by releasing a buggy mess and alienating there most loyal customers who purchased physical imperial (by not extending the early access).
They easily had a juggernaut here but instead of actually having a real open beta or pushing the release back another month or two to actually FIX the bugs they release what feels like a beta product.
I know most games release with some bugs but having people stuck unable to get into veteran ranks for days is just stupid. They MIGHT have salvaged it with some apologies and a lot of player interaction discussing what they are fixing but instead it seems like they are just taking quests out and butchering out bugged parts of quests instead of fixing them.
This is a classic case of some suits demanding the game get pushed out before its ready and trying to do everything they can to get what they can out of it instead of being patient and giving us a full polished prodct. They didn't even see they had a MASTERPIECE on there hands that could have dominated the market and they ruined it with poor business practice and a rushed product.
I do not blame the devs I guarantee they are working there butts off and would much rather be at home with there families than spending wake less nights fixing bugs and etc. Just make sure you know who is to blame. I would bet just about anything the people actually WORKING on this game told the higher ups it wasn't ready for release and they needed more time. I bet you the marketing department saw that the vast majority of skyrim was purchased on consoles and thought it would be the same here. They should have just released this later with them imo.
I don't know how they can pull themselves out of this hole...Edited by Laura on April 8, 2014 2:41AM6 -
This is my story:
So got a a mail from "support" team:
Greetings!
Thank you for contacting The Elder Scrolls Online Team.
If customers are experiencing difficulty using Paysafe as a form of payment, it could be because they are attempting to pay with more than one card to complete a single transaction.
We recommend that customers continuing to experience difficulty using Paysafe to purchase The Elder Scrolls Online contact Paysafe to request a refund and instead complete their purchase using another form of payment.
In addtion to a Paysafe card, we accept several different forms of payment. They include:
Visa
MasterCard
American Express
PayPal
WebMoney
Giropay
iDeal
Please visit The Elder Scrolls Online Store for further details.
You can find more information about The Elder Scrolls Online on our website and social channels (Facebook, Twitter, and Google+).
Thank you for your continued interest and support!
Warm Regards,
The Elder Scrolls Online Team
Customer By CSS Web (myName) (04/07/2014 01:22 PM)
//THIS IS MY ORIGINAL TICKET
So im from Mexico and in your payment option it is suposed that i can pay with credit cards, paypal or paysafe card in my country. I bought a paysafe card to finally activaty my free 30 and now it tells me that you havent implemented your website to acept paysafe cards bought in Mexico. So this is a really big problem for me cuz i dont have a credit card. I already talked with the customer service of paysafe card and they told me its not their fault. Please fix your web site and dont lauch a PTP game if u dont even have the payment options implemented for all countries. I hope that my 30 days are still there when i can finally put my payment option. Answer this ASAP.
As you can read this message it's obviously made by a bot. It doesn't even try to resolve this particular problem. The solutions they give me are:
-It's not our problem paysafe card is the problem (i use just one card for the transaction)
-Buy the subscription with another payment method (but i don't really have any of the methods the say in the mail because i live in Mexico and i don't have a debit/credit card)
I have contacted Paysafe card support center(again. The first time i called their support center, they told me it's not their fault that the problem is with TESO website. ) Paysafe card with an email that state the following:
Good afternoon ,
I had a problem when trying to make a payment with a Paysafe card. By putting the code of my card (which has enough balance to pay for the product ) I get the following error:
"We regret that we can not even perform this transaction. The website is not yet ready to accept paysafecards obtained (purchased ) in Mexico . For more information visit our website , call 001 800 1233 491 or send an email to info @ paysafecard . com "
The product I'm trying to pay is a subscription for 1 month to play The Elder Scrolls Online. My question is : what can I do to use my card for this game? I would also like to know if this is a problem with the Paysafe card webpage or with the page of the game The Elder Scrolls Online. If possible I would like to be granted a code for a card with the same balance I have on my card ( 250 pesos MX) but that it is from the United States. (obviously the card I bought in Mexico will no longer have a valid balance) Do not know if this option is valid but it would do me a big favor. I await for your response . Thanks for everything.
I just want to play my 30 days i have in my account with having all this problems, really i love the game but after all this I'm thinking this is a signal for me to give up this game. I don't even know if you would read this (TLDR) but it really makes me sad and disappointed in Bethesda, Zenimax Online and in general with The Elder Scrolls franchise.
I made this message for a forum administrator that it's trying to help me solve my problem. I post it here as a testimony that some people really want to help, but the system implemented it is not giving the correct results. I'll be waiting for a response of any kind from a real support team.0 -
Felarrond✭✭✭jdkorreckpreub18_ESO wrote: »While it didn't go into the auth payment being the full amount of a sub, (and is a highly irregular and weird way of doing things) the fine print on the box and on the web order form did say that a credit card for a subscription or gtc would be required to play. That was up front, this false outrage is because people don't read anymore. I read it and knew that I would need to use my cc to play from day one. Frankly I have zero sympathy for anyone about this, I just hope that they learn from it and realize that anytime you are going to have any sort of contract with a company for any type of service you need to read all the fine print.
Credit Card Required for Subscription and Free Game time is one thing, indicating on the subscription transaction page that they will not place a charge on your account, and then not only violating that statement by placing an auth on your account, but also going against industry standard of 0.01 or 1.00 is both inept, and shady. Many can make the argument to their bank that the charge is fraudulent because ZoS did not have informed consent for the charges against the account. Not to mention that the charge can take 3 business days or more to clear. I bank with a major us bank and the charges are still on my account from Thursday. Not spelling out plainly the exact auth charges placed against your account is a violation of same state and international laws. I do have sympathy for people because on the transaction page it says they will not place a charge against your account until your free game time runs out, which is a flat-out lie. Just like they laid about the game engine they were using early in beta.
Another bad move by ZoS that's going to cost them.2 -
The folks that irritate me are the ones who are shocked to discover the existence of the pre-auth to start with and are now howling mad. It's been around for years, you just never noticed it. While the full price is a bit odd in this instance, most of the howlers would never have noticed it - it would have fallen off before they ever realized it. Pre-authorizations don't show up on your statements. If you are OCD and check your bank every five minutes you might catch one, but generally they are gone in a matter of hours. If they aren't, it is because your bank is playing fast and loose with them to cause overdrafts* they can charge you for. But because they are reading these threads, folks are acting like the sky is falling with little reason to do so.
* While setting up a savings account the branch manager at my bank convinced me I need overdraft protection for this reason. Banks manipulate ways they handle your money so you pay the most possible in fees. That's why the withdrawals they handle are the biggest. If they can overdraw you with a big transaction they can collect overdraft charges on four or five little ones. Straight from the bankers mouth. If you are afraid of overdrafts from this pre-auth blame it on the bank. The send back from Bethesda seems to be very quick, as a lot of people with good banks have mentioned it dropping off in a short time.
If it is such a common practice that goes so unnoticed (which it usually is) then that IS MORE reason to be upset, NOT LESS. This should never have been an issue it was a simple, standard business practice and ZOS somehow managed to f it up. Who is complaining about the existance or pre-auth? I am reading that the amount and timing are the issues, not the auth itself???
You are right about the bank overdrafts though. I fell victim years ago and immediately cancelled overdraft protection (an optional feature you are auto-enrolled in at many banks) and replaced it with a line of credit.1 -
No this means that they're going to require a sub to get the 30 days, it's in the fine print on the box and website.jdkorreckpreub18_ESO wrote: »While it didn't go into the auth payment being the full amount of a sub, (and is a highly irregular and weird way of doing things) the fine print on the box and on the web order form did say that a credit card for a subscription or gtc would be required to play. That was up front, this false outrage is because people don't read anymore. I read it and knew that I would need to use my cc to play from day one. Frankly I have zero sympathy for anyone about this, I just hope that they learn from it and realize that anytime you are going to have any sort of contract with a company for any type of service you need to read all the fine print.
Credit Card Required for Subscription and Free Game time is one thing, indicating on the subscription transaction page that they will not place a charge on your account, and then not only violating that statement by placing an auth on your account, but also going against industry standard of 0.01 or 1.00 is both inept, and shady. Many can make the argument to their bank that the charge is fraudulent because ZoS did not have informed consent for the charges against the account. Not to mention that the charge can take 3 business days or more to clear. I bank with a major us bank and the charges are still on my account from Thursday. Not spelling out plainly the exact auth charges placed against your account is a violation of same state and international laws. I do have sympathy for people because on the transaction page it says they will not place a charge against your account until your free game time runs out, which is a flat-out lie. Just like they laid about the game engine they were using early in beta.
Another bad move by ZoS that's going to cost them.
As for the authorization, it should have been 1 dollar, however having it for days is your banks issue, mine fell of in six hours.ADDITIONAL REQUIREMENTS
30 DAYS UNLIMITED GAME PLAY INCLUDED WITH PURCHASE OF GAME. VALID PAYMENT METHOD OR PAID GAME TIME CARD FOR SUBSCRIPTION AND PERSISTENT INTERNET CONNECTION REQUIRED.1 -
Cogo✭✭✭✭✭
✭rayvn03b14_ESO wrote: »They're up against WoW, they just went live, and they're already alienating people knowing full well (if they have any brains for this) that their biggest competitor has a huge and highly anticipated expansion coming in late fall.
The issue isn't who does and who doesn't have 15.00 in their bank account. Let's not go there. The issue is that they failed or didn't bother to be upfront about what they were going to do, and why.
People are upset about that, the servers, and so on, and they're just shrugging and not addressing it. That's not good either. Even a brief message to let everyone know what they're doing/not doing/are picking their noses and will get to it when they feel like it is better than being ignored.
Myself and a few others have sent off notes to The Consumerist, and one other person at least has contacted the BBB. I will say for myself that had they been upfront about what they were going to do, I would have griped and grouched, (Most MMOs these day don't try to get payment info up front, they wait at least until you're hooked after the 30 days lol) but it would have a lot more respect for them than I do right now.
This is not World of warcraft. EsO is not even a competitor to WoW because it's a completely different game.
Stop complaining about why Eso is not like WoW because that is really what you are doing.Oghur Hatemachine, Guild leader of The Nephilim - EU Megaserver
Orc Weapon Specialist and Warchief of the Ebonheart Pact - Trueflame Cyrodiil War Campaign
Guildsite: The Nephilim
"I don't agree with what you are saying, but I'll defend to the death your right to say it"
-Voltaire
"My build? Improvise, overcome and adapt!"1 -
Mennox✭✭Haha that is definitely me with my OCD
The folks that irritate me are the ones who are shocked to discover the existence of the pre-auth to start with and are now howling mad. It's been around for years, you just never noticed it. While the full price is a bit odd in this instance, most of the howlers would never have noticed it - it would have fallen off before they ever realized it. Pre-authorizations don't show up on your statements. If you are OCD and check your bank every five minutes you might catch one, but generally they are gone in a matter of hours. If they aren't, it is because your bank is playing fast and loose with them to cause overdrafts* they can charge you for. But because they are reading these threads, folks are acting like the sky is falling with little reason to do so.
* While setting up a savings account the branch manager at my bank convinced me I need overdraft protection for this reason. Banks manipulate ways they handle your money so you pay the most possible in fees. That's why the withdrawals they handle are the biggest. If they can overdraw you with a big transaction they can collect overdraft charges on four or five little ones. Straight from the bankers mouth. If you are afraid of overdrafts from this pre-auth blame it on the bank. The send back from Bethesda seems to be very quick, as a lot of people with good banks have mentioned it dropping off in a short time.
To make no mistakes is not in the power of man; but from their errors and mistakes the wise and good learn wisdom for the future.0 -
MysticAura✭✭✭ESO is better than WoW and as soon as the WoW kids run back to WoW, ESO's community will be better as well.
One thing I do agree with is that the pre-auth could've just been for 1 dollar to make sure the payment method was valid. It would've saved them a bunch of headaches. Aside from that people need to stop crying for attention. If they're really upset they should call and find out the facts instead of ranting pointlessly to stir people up.
This is Zenimax's first game, and there's bound to be a few stumbling steps as they gain experience. On that note it's one of the best MMO's I've played in ages and they really need to be commended, especially for it being their first one.
The only thing hurting their business is the waves of people who don't bother to read, or contact people to find out the truth, and would rather whine and cry out in lack of understanding instead.4 -
steveb16_ESO46✭✭✭✭✭guschops_ESO wrote: »Amen. Feel like they are saying "well take your money, we dont care we have a bazillion other players"
The question is though, how many of those bazillion have to leave before they start to care. #curious.
This is a great game but they do seem to actually be going that extra mile to alienate customers. Awful forums with almost non-existent community relations. Utter indifference shading into active malevolence when it comes to maintenance scheduling and notification for Europe. Unannounced patches that break way more than they fix.
Not to mention the endless technical problems and grubby financial shenanigans.
If I were a gaming company looking for millions of people to keep paying to effectively beta test my game I'd be playing nice for all my worth.
In particular my motto would be the reverse of the current 'Our Convenience Not Theirs'.
Scheduling regular Euro maintenance for Sunday mornings is simply not on. It should be done in the middle of a week-day night regardless of how 'inconvenient' that might be to ZMO staff.
I'm still subbing this game but fear that a lot of people are not going to be so tolerant. I can see this going FTP in 6 months purely because in the last couple of weeks they seem to have taken a clear and deliberate aim at their own feet and set the fire-mode to automatic.
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KerinKor✭✭✭✭✭
✭
If you'd put that at the top of your post you'd have saved me many seconds of my life reading the rest .. I even ignored the fatuous reference to WOW, whose player numbers are dropping steadily and WoD's wholesale changes are likely to drive away many more if history is anything to go by.rayvn03b14_ESO wrote: »Myself and a few others have sent off notes to The Consumerist, and one other person at least has contacted the BBB.
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rayvn03b14_ESO✭✭✭I don't mind if people disagree with me. We all get to have opinions. I just keep in mind a little video on Youtube about "it's okay to not like things...just don't be a d!ck about it". Applies to differing opinions, too.
Anyway, I stand by what I said. And before I get any more assumptions flung my way....I've played TES games going back as far as Daggerfall. When it first came out, not when it was re-released for free. MMO's, not so long. I make the comparisons I do because whether or not you think the game sucks, every other Pay to Play MMO has gone up against them, and has turned around and gone FtP in six months to a year. It doesn't matter if the game We Shall No Longer Mention sucks in your opinion or not, or is bleeding subscribers or not, it's still the one that is the only one remaining Pay to Play. If you can show me one other MMO that isn't a crapfest that has stayed Pay for Play only, then I'll eat my hat, and stfu on this.Edited by rayvn03b14_ESO on April 8, 2014 2:10PM1 -
rayvn03b14_ESO wrote: »I don't mind if people disagree with me. We all get to have opinions. I just keep in mind a little video on Youtube about "it's okay to not like things...just don't be a d!ck about it". Applies to differing opinions, too.
Anyway, I stand by what I said. And before I get any more assumptions flung my way....I've played TES games going back as far as Daggerfall. When it first came out, not when it was re-released for free. MMO's, not so long. I make the comparisons I do because whether or not you think the game sucks, every other Pay to Play MMO has gone up against them, and has turned around and gone FtP in six months to a year. It doesn't matter if the game We Shall No Longer Mention sucks in your opinion or not, or is bleeding subscribers or not, it's still the one that is the only one remaining Pay to Play. If you can show me one other MMO that isn't a crapfest that has stayed Pay for Play only, then I'll eat my hat, and stfu on this.
Eve Online is still pay to play.
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otomodachi✭✭✭guschops_ESO wrote: »rayvn03b14_ESO wrote: »I don't mind if people disagree with me. We all get to have opinions. I just keep in mind a little video on Youtube about "it's okay to not like things...just don't be a d!ck about it". Applies to differing opinions, too.
Anyway, I stand by what I said. And before I get any more assumptions flung my way....I've played TES games going back as far as Daggerfall. When it first came out, not when it was re-released for free. MMO's, not so long. I make the comparisons I do because whether or not you think the game sucks, every other Pay to Play MMO has gone up against them, and has turned around and gone FtP in six months to a year. It doesn't matter if the game We Shall No Longer Mention sucks in your opinion or not, or is bleeding subscribers or not, it's still the one that is the only one remaining Pay to Play. If you can show me one other MMO that isn't a crapfest that has stayed Pay for Play only, then I'll eat my hat, and stfu on this.
Eve Online is still pay to play.
And has a FANTASTIC amount of depth.
The Secret World, as well, though that one I didn't care for. (entered it as second life originally, LOL, don't care for that one either. :P )Edited by otomodachi on April 8, 2014 2:46PMWhat do you gain by criticizing a CSR complaint?1 -
MaximumCat✭✭steveb16_ESO46 wrote: »I'm still subbing this game but fear that a lot of people are not going to be so tolerant. I can see this going FTP in 6 months purely because in the last couple of weeks they seem to have taken a clear and deliberate aim at their own feet and set the fire-mode to automatic.
Due to the fact that I have yet to hear from a real person regarding my problems, the fact that virtually everyone else I have read about is having the same issue, and the fact that we paid for the game client, and must pay again or activate a sub. in order to get the game time we already paid for... I am not so tolerant.
If Zenimax actually puts forth some effort to listen to its customer base and address our concerns/problems, then there may yet be hope for ESO long-term. Otherwise, a game I was hoping would take the MMO crown... will fade into obscurity and f2p land.
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