Maintenance for the week of February 23:
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Unknown Error

Retheim
Retheim
Soul Shriven
Upon logging into the game and getting to the character select screen I constantly get Unknown Error messages kicking me back to the login screen. This can happen at the character selection, during loading, or during play, but if I am play I can login for about 2 minutes of game time before getting kicked back to the login screen with this error. No other error shows up though, no specific error code. I have reset my connection settings, restarted my router, flushed my dns settings, opened and forwarded all the ports stated by several different sources yet I am still getting this error. However during beta and early access this error never appeared even once.
We have contacted our Customer support team to help you solve your issue.
  • LandSharkX
    this started happening to me today (april 7th) as well both before and after the short maintenance.

    I log in, get to the character select screen, hit play, the zone loads then i get "unknown error" and pushed back to login.

    repeated attempts eventually get me in the game
  • Geraldo
    Geraldo
    Soul Shriven
    /bump

    This is really starting to get annoying. Random times, locations, what I am doing. Then when I log back in, I am usually in space and do a continuous free fall until I die.
  • Lonzelot
    Lonzelot
    Soul Shriven
    I got the same problem, happens since the maintenance
  • SilverWF
    SilverWF
    ✭✭✭✭✭
    The same error
    • PC EU. Ebonheart Pact. CP 1k+
    • YouTube: All ESO disguises (2014)
    • EU players are humans too! We want our maintenances in the least pop time (at deep night) and not lasted for several hours!
    • Animation canceR - is true PvP cancer! When you can't see which actions your opponent do - you can't react properly on them!
  • kragh
    kragh
    Soul Shriven
    Yep, finally fixed retaking the pass, and went on to finally finish up greenshade, but everytime I try to enter Hectahame Grotto I DC with the message "unknown error" and I'm stuck again. Fantastic.
  • quantob16_ESO2
    quantob16_ESO2
    Soul Shriven
    I have same problem - when I login I get the message - unknown error.
  • zagaloraquelb16_ESO
    same here
  • ex0.f00kb16_ESO
    Same here since patch today
  • Sorcerious
    Yup same here, all kinds of problems since the maintenance.
  • Nazon_Katts
    Nazon_Katts
    ✭✭✭✭✭
    +1
    "You've probably figured that out by now. Let's hope so. Or we're in real trouble... and out come the intestines. And I skip rope with them!"
  • AidenC
    AidenC
    I was in then got kicked and this is happening, i did notice i am running version 1.0.0.96, when 1.0.0.2 was supposed to be out after the maintenance, what version has everyone else got?
  • daim
    daim
    ✭✭✭✭✭
    1.0.0.964485
    ""I am that which grips the heart in fright, hearkens night and silences the light." It was written on my sword, long…long ago." ―Ajunta Pall
    PC|EU
  • Sephinus
    Sephinus
    Soul Shriven
    I managed to load my character, but i get the same error again trying to leave the zone (Quarantine Serk Catacombs).
  • Valerien
    Valerien
    ✭✭✭
    Yeah I am getting crashed out all the time at the moment.

    I can only put this down to the stupidity of uploading a patch at peak time. For all that is holy I hope Zenimax have learnt what a stupid idea this was.
  • tommipalub16_ESO
    tommipalub16_ESO
    ✭✭✭
    similar issue.
  • mmgamingb16_ESO
    mmgamingb16_ESO
    Soul Shriven
    Same here.
  • milledgeg1ub17_ESO
    milledgeg1ub17_ESO
    Soul Shriven
    I can't get past login, just times out
  • glen.lewisb16_ESO
    I've been getting this since the BETA days, very interesting to see people just starting to see it now.

    ZoS hasn't given any feedback regarding this issue for several days.
  • Andiman
    Andiman
    Soul Shriven
    Found this solution in another thread regarding a similar issue which worked for me:

    Windows 7:

    Click on the Start button
    - Type cmd in the Start Menu
    - Right-click on Command Prompt and select Run as Administrator
    - Type "ipconfig /flushdns" and hit enter
    - If it was successful, you will see the message "Windows IP configuration successfully flushed the DNS Resolver Cache."
    - Power cycle the router to clear the cache so that it doesn't store the bad route

    Just tested @ 21:43 CET
  • rawne1980b16_ESO
    rawne1980b16_ESO
    ✭✭✭✭✭
    Having the "unknown error" since maintenance.

    It was fine until I went in Crestshade Mine now when I try and leave I get this error and my character has become unplayable.

    Now THIS is a game breaking issue ... seeing as my character is now useless.
  • demiurgen_seb16_ESO
    demiurgen_seb16_ESO
    Soul Shriven
    Same problem
  • idono87b16_ESO
    Same here.
  • Maxwell90
    Maxwell90
    Soul Shriven
    Same here
  • Retheim
    Retheim
    Soul Shriven
    There are multiple possible fixes posted around, however none have worked for me, still ongoing. I have switched my router off completely for best part of an hour, I have uninstalled and reinstalled the game completely. Beyond a joke now. Sat waiting for a call back from customer service for over 7 hours now.
  • Jerdeh
    Jerdeh
    ✭✭✭✭
    Same thing here. Hope that they will fix this soon.
    Been playing since betas 2014
  • Rudal
    Rudal
    ✭✭✭
    I got to character screen and I can't log on to my main character.
    I've been sitting and watching runes getting old on my mule character for last hour cause this is the only one I can log onto.
    This is not bad any more, it's embarrassing.
    - And is your heart black and full of hate? - Black as midnight, black as pitch, blacker than the foulest witch... -
  • TomLukman
    TomLukman
    ✭✭✭
    Flushing DNS and rebooting the router seems to have fixed the unknown error problem for me, but I still experience longer then usual loading times. Everything was fine before today's patch.
  • TomLukman
    TomLukman
    ✭✭✭
    And just as I posted this I got another error... This is obviously a Zenimax issue since I didn't touch anything on this end.
  • solshark
    solshark
    Soul Shriven
    Same issue
  • solshark
    solshark
    Soul Shriven
    Fixed it on mac os x using this article: http://support.apple.com/kb/ht5343
Sign In or Register to comment.