Do you primarily feel as though ZOS values you as a player/part of the community, or your wallet?

Gariele · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

Just feels they are out of touch with the player base.

We make many post about stuff being broke or sets/classes/Skills making parts of the game not enjoyable especially in PvP. The constant lag, disconnects, eternal loadscreens. Trials being bugged at final bosses ect ect ect. Often these problems are overlooked or we get the "Will be fixed in the next patch" mumbo jumbo which to often its not or another slew of problems arise.

I cant say its easy cause honestly i have no idea how to fix the issues the game has or to at least reduce them. But it gets old after reading post after post about them and then we are met with New Season of Crown Crates

I understand that ZOS is a business and its the Teams job to make money. I get that. But when peoples friends list is becoming a graveyard of past players leaving the game due to ZOS ignoring major issues its just sad.

GaunterODim · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

I feel absolutely sh*t upon as a costumer with the stuff they have released this year so far.

Not only did they screw people up with their "exclusive deals" for the slow fledgling pet by just putting it into the store one month later.
Same goes for the noble senche mount that was part of the last eso+ exclusive offer just to have it put into the store a month later too.
Do you remember the last free eso plus week event? Previously everyone with eso plus that logged in would get a crown crate after the event for every day. Last time they said we wouldnt get the crates as we have the eso+ exclusive deals from now on instead. Everything combined since then with the exlusive eso+ deals has less value than a week of crates and this is still upsetting me everytime I see these ridiculous deals. (Same goes for daily login rewards)

They are taking things away and talking to their costumers like "hey look we got this new thing here for you, youre gonna love it!". Think about the dwemer spider mount that was overpriced as hell in the eso+ exclusive deals at the beginning. They put a 10% off price tag on a ridiculously high priced reskin, just the same for the noble senche.

And now to the last thing that sets me up the most. The major screw over with the indrik mounts. I knew one would need 4 berries to evolve that indrik to its final form so I thought just do the same crap one more time for some different (generic) events choose a colour and get this over with.
Then I saw the current announcement on the indriks and the events and this got me really mad. Even if you dont want to have all 4 colors, but just one, you will have to wait NINE MONTHS to START evolving your indrik if the colour you want is the 4th color that comes out. Thats insane! In the meawhile theyll just shoot "new" events at you every second week to keep you busy and playing. Absolute bullsh*t. "Weve got this year of events planned out for you! Every quarter another colour! Keep going!"

I have actually been looking forward to what the new year brings for eso and for the changes that will come to PTS, but alone with these blatant acts of pure greed Im getting fed up with this sh*t. So much that I dont want to start the game anymore at all as is has greed written all over its face at this point. No problems with them making good money, but fair deals are something different and the money doesnt seem to go anywhere to support the game as its performance doesnt improve.

Whats the vision? Please tell us where you want to lead this game. Im serious. I wouldnt get so mad if I didnt care.
Please let us know.

Kova · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

If there is one thing about the ESO playerbase I will absolutely defend, it's that most of them are extremely self-aware of their importance to ZoS.

eso_lags · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

TheHsN wrote: »

90 percent:D...

Should be a sad face. This is very sad. Zos needs some self awareness, way better communication skills, and to hire some more people to fix the issues in game (cyrodil mainly for me)..

Im not surprised so many people feel this way. If you were to ask specifically pvp players im sure the number would be higher. 95% maybe. But it seems they've upset just about everyone. It just feels like they are so out of touch with this game and the players.

ShadowHvo · January 2019

I feel valued by ZOS as a player and part of the ESO community.

BlazingDynamo wrote: »

When the game first launched it felt like Zos actually cared about creating a hell of an MMO. When Paul Sage left and it was clear the devs couldn't figure out how to keep this game fresh and balanced they threw themselves hard at the crown store and loot crates.

At the end of the day is the player bases fault for it being this bad. Because you guys are the ones soaking hundreds into the crown store. ESO+ and the occasional crown pack was all I bought. And this was when the game was fun. Now that it's so blatantly obvious they're milking the players I can't bring myself to buying crowns. How does everyone else?

To my understanding, it was the likes of Paul Sage and Nick K who was responsible for making ESO more into a baseline MMO like WoW.

The game has vastly improved since the time that they left, so I dont really see why you would put him, above all else, so high on a pedestal. He cannot be given credit for the amazing updates like One Tamriel.

I for one am glad that we dont have Batswarming Dragon Knigts 1v50+ any longer.

jcm2606 · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

eso_lags wrote: »

TheHsN wrote: »

90 percent:D...

Should be a sad face. This is very sad. Zos needs some self awareness, way better communication skills, and to hire some more people to fix the issues in game (cyrodil mainly for me)..

Im not surprised so many people feel this way. If you were to ask specifically pvp players im sure the number would be higher. 95% maybe. But it seems they've upset just about everyone. It just feels like they are so out of touch with this game and the players.

But hey, ESO is number 3 on the top 10 sellers of 2018! Totally not dead, amirite! /s

Banana · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

Its a business

keevil111 · January 2019

I feel valued by ZOS as a player and part of the ESO community.

They value us because they need to make money off of us.

The implication that ZOS makes us pay for stuff is ridiculous. It's our money. We choose what to do with it.

To get upset about what ZOS will or will not fix is absurd. I want better performance too.

But I'm not going to the doughnut shop to buy sh*tty doughnuts, then get pissed and demand better doughnuts cause, well, I paid for sh*tty ones, and they owe it to me to sell me a better product cause I refuse to stop buying sh*tty doughnuts.

(that's a run on sentence for sure)

Siohwenoeht · January 2019

I feel valued by ZOS as a player and part of the ESO community.

keevil111 wrote: »

But I'm not going to the doughnut shop to buy sh*tty doughnuts, then get pissed and demand better doughnuts cause, well, I paid for sh*tty ones, and they owe it to me to sell me a better product cause I refuse to stop buying sh*tty doughnuts.

(that's a run on sentence for sure)

Now I just want doughnuts

Morgul667 · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

I feel they only care about the $ and they always seem to find new ways

Numerikuu · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

Even more so now after hearing the event tickets are gonna be added to the *** clown store. I'm not surprised in the slightest though.

heaven13 · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

I do believe that there are employees that care about the player base. If asked in regards of a whole entity though, I would say that ZoS is run by the marketing department, full stop.

* Motifs that are incredibly grindy to get (Welkynar), but of course can be purchased in the crown store.
* Furnishing plans that are incredibly rare, even green ones, but hey the item can be purchased in the crown store.
* Changes to terminology regarding DLC vs chapter so it no longer falls under purview of ESO+
* Crown crates that went from apex mounts to radiant apex because oh no, we have to make at least some items impossible to obtain except through real-money RNG
* Outfit slots
* $100+ limited time only, crown exclusive housing
* Removal of free crates from pretty much every source and then offering a gem-exclusive mount and pet (at the same time)
* Lack of transparency regarding snowcap gryphon
* Event tickets in crown store now
* Items in crown store that are rushed out/not tested and have serious issues and do they get fixed? ¯\_(ツ)_/¯ sometimes, maybe, but you gotta either hope and keep it or ask for a refund and risk not being able to purchase it later because !!!limited time only!!!

They've pulled back on some things and have realized their mistake (Pyandonean motif, for example) but it's like they never learn from them and repeat them later (Voriplasm cosmetic style which is crate exclusive and split apart, and can't be traded in afaik).

Regarding Welkynar: I thought they whole reasoning for removing glass fragments and putting the book on the master writ vendor was to remove the fragment approach since motifs are already broken into chapters - yet they reintroduce it with Welkynar and make it even harder to get the fragments in the first place.

Meanwhile, there are still bugs in game, still issues with lag and performance, and even bugs that get reported on PTS well in advance but still make it to the live servers.

madchuska83 · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

Cancelled Sub, sold all assets, left trade guild, moving to Anthem in February. Not exactly an MMO, but it looks like it'll satisfy my 4-man content cravings.

OneForSorrow · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

I am a simple person so I don't need much to feel valued so here's my opinion:

-Crafting bag should be baseline for everybody, period.
-more mounts and costumes should be available by doing things in game and ONLY doing things in game

And, yes, I subscribe. I don't think people playing without subs having nice things will detract from my experience.

If they want to make the sub more attractive they can increase the crown amounts, do more exclusives other than tiny statues and maybe add a small allotment of gems? IDK Also they could make the chapter content at least discounted for subscribers.

Arkangeloski · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

I mean this is business not a charity... but every now n then we get a freebie to keep us coming back for more but all that is part of the marketing strategy.

Coolits · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

heaven13 wrote: »

-snip-
* Changes to terminology regarding DLC vs chapter so it no longer falls under purview of ESO+
-snip-

That is an excellent point and yet another clear indication what really matters to Zo$ if anyone was left in any doubt.

Moloch1514 · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

@ZOS_MattFiror the Road Ahead is crowded with angry customers!

Korah_Eaglecry · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

ZOS is not a person, its a business thats sole purpose is to generate profit. It cant value anyone or anything beyond the price tag of an item it wishes to sell. Its always strange to see people talk of a nonliving thing in such a way as if morals, values and beliefs are somehow expected of it when it cant possibly have any of it. Do you ask if coffee tables value us?

I dont really care if the company values me, only that they provide something worth my time and money. ZOS is there to provide a service/product and if I feel its of interest to me or provides something for me I purchase it. Otherwise I spend that money elsewhere. I have no time to find excuses to be loyal to something that cant be loyal to me. I dont find excuses to imagine some personal relationship with something incapable of having a personal relationship.

Korah_Eaglecry · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

Salvas_Aren wrote: »

myskyrim26 wrote: »

ZOS need my money. And my money is the only way for ESO to exist.

Guys. Don't be kids. ZOS represent a COMMERCIAL company.

ZOS CREATE AND MAINTAIN ESO FOR MONEY.
AND THIS IS JUST LIKE YOUR BAKERY MAKES BREAD - AN ORDINARY BUSINESS

An owner of a bakery doesn't care for you. He needs your money. An owner of you sports gym/apartment/phone operator doesn't care for you. He needs your money.

I run my small business. I don't give a flying duck for my costumers, I need their money.

THIS IS NORMAL. GROW UP, NEO. SPEND MONEY AND HAVE SOMETHING INSTEAD - THIS IS REAL LIFE

True.

However. Two weeks after Bethesda's reputation got rekt in its inglorious entirety by the announced lawsuits due to Canvasgate and the bug farm, I searched YT for *Fallout 76 is great*. Found one video where the host liked it. Rest of the hits was basically $hitstorming and satire. If this is a trend, they will get shipwrecked so badly.

So - in terms of your business. If I were your highly unsatisfied customer and came in touch with other fellow customers of yours, learning that you actually have only one satisfied customer left, that would tell me everything. And informing you that you only have one customer left for your business should turn your face color into Soulshriven instantly.

Because unsatisfied customers don't dump their money in your pocket. Unsatisfied customers give a $hit for your profit and your living. THIS IS REAL LIFE.

Providing a quality product/service is not a sign that a company cares about the customer. Only that they think they cant get away with providing a terrible quality product/service.

Malthorne · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

They see us as payers, not players.

Vhozek · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

First of all, MMOs are a dying genre but they keep being made because of how easily they can be filled with whales. By their modern nature, MMOs are a cash grab.
Now, aside from that, ZoS hasn't shown any interest in improving the game in areas that do not somehow benefit them.
Examples of this is how very rarely and very little they address bugs and concerns about CP, unfinished content, and overall gameplay feel.

Here are my examples of what I just explained:
-Bugs: equipping only shield doesn't show punching animations, Banished Cells cancels your attacks and skills during a certain part of the dungeon, etc; (too many bugs to list, many being years old).

-CP: adds absolutely nothing to gameplay compared to other systems in different games such as runes/masteries in League of Legends, skills in Borderlands, or even set armor pieces in ESO itself which is a good example of the previous 2 examples.

-Unfinished content: Just look at Vvardenfell and tell me it's not missing content. If you're a veteran or well educated TES fan, you'd know.

Gameplay feel: I think this is more of an opinion because what I meant by this was simply how ESO doesn't feel like a TES game. I understand its limitations and why it is limited, but I'm pretty sure they could add more delves to the empty overworld and make overworld creatures a bit more difficult.

Salvas_Aren · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

Korah_Eaglecry wrote: »

Salvas_Aren wrote: »

myskyrim26 wrote: »

ZOS need my money. And my money is the only way for ESO to exist.

Guys. Don't be kids. ZOS represent a COMMERCIAL company.

ZOS CREATE AND MAINTAIN ESO FOR MONEY.
AND THIS IS JUST LIKE YOUR BAKERY MAKES BREAD - AN ORDINARY BUSINESS

An owner of a bakery doesn't care for you. He needs your money. An owner of you sports gym/apartment/phone operator doesn't care for you. He needs your money.

I run my small business. I don't give a flying duck for my costumers, I need their money.

THIS IS NORMAL. GROW UP, NEO. SPEND MONEY AND HAVE SOMETHING INSTEAD - THIS IS REAL LIFE

True.

However. Two weeks after Bethesda's reputation got rekt in its inglorious entirety by the announced lawsuits due to Canvasgate and the bug farm, I searched YT for *Fallout 76 is great*. Found one video where the host liked it. Rest of the hits was basically $hitstorming and satire. If this is a trend, they will get shipwrecked so badly.

So - in terms of your business. If I were your highly unsatisfied customer and came in touch with other fellow customers of yours, learning that you actually have only one satisfied customer left, that would tell me everything. And informing you that you only have one customer left for your business should turn your face color into Soulshriven instantly.

Because unsatisfied customers don't dump their money in your pocket. Unsatisfied customers give a $hit for your profit and your living. THIS IS REAL LIFE.

Providing a quality product/service is not a sign that a company cares about the customer. Only that they think they cant get away with providing a terrible quality product/service.

The least thing one should be able to expect from a contractual partner is decent behaviour. If straight-forward fraud is what we are expected to expect, then thank to the divines most countries force their businesses to behaviour ex bona fide.

MerlinPendragon · January 2019

I feel valued by ZOS as a player and part of the ESO community.

Typical "er-muh-Gerd" zos is greedy thread. Little substance here.

bellatrixed · January 2019

I feel valued by ZOS as a player and part of the ESO community.

I mean, it's both.

Nobody runs a game out of the goodness of their heart, it's always to make money. However, I've played a LOT of MMOs, and while I don't agree with every decision ZOS makes, this game makes me feel valued in the sense that I don't feel nickel and dimed.

Yes, crown crates, putting stuff on the crown store like event tickets, blah blah blah, doesn't matter--I recently played SWTOR again after years away and its utterly abysmal, unplayable F2P system put ESO in a whole new (positive) light for me.

del9 · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

MerlinPendragon wrote: »

Typical "er-muh-Gerd" zos is greedy thread. Little substance here.

There is more than enough “substance” in this thread, if you have read any of it. Typical defending ZoS without substance.

The crown store has made leaps and bounds of progress since I first installed 2 years ago. But the overall combat has taken a dump. The server performance was abhorrent and has not improved. But there has been a steady stream of cosmetics for sale. The sales loop is thinly veiled, and I dare say they openly don’t even care what we think at this point.

I love the game and community, but my expectations have been set to 0. This was I cannot be further dissappointed. If ZoS does change their posture and starts caring about retaining players instead of making sales, and makes any kind of improvements, then I’ll be pleasantly surprised.

wenchmore420b14_ESO · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

ShadowHvo wrote: »

BlazingDynamo wrote: »

When the game first launched it felt like Zos actually cared about creating a hell of an MMO. When Paul Sage left and it was clear the devs couldn't figure out how to keep this game fresh and balanced they threw themselves hard at the crown store and loot crates.

At the end of the day is the player bases fault for it being this bad. Because you guys are the ones soaking hundreds into the crown store. ESO+ and the occasional crown pack was all I bought. And this was when the game was fun. Now that it's so blatantly obvious they're milking the players I can't bring myself to buying crowns. How does everyone else?

To my understanding, it was the likes of Paul Sage and Nick K who was responsible for making ESO more into a baseline MMO like WoW.

The game has vastly improved since the time that they left, so I dont really see why you would put him, above all else, so high on a pedestal. He cannot be given credit for the amazing updates like One Tamriel.

I for one am glad that we dont have Batswarming Dragon Knigts 1v50+ any longer.

TBH, I would rather of seen a WoW type baseline than the Poke'man/ Simms creation that ESO is becoming. (And just to note I hated WoW).
Agree One Tamriel was a great addition, but it was the last great addition to the game. Every thing else is just grinding on grinding on grinding and then just buy it in crown store.
At least Nick as Game Designer focused on the game and not cosmetics, money grabs and boring grinds.
My 2 drakes.... Huzzah!'

wenchmore420b14_ESO · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

Korah_Eaglecry wrote: »

Salvas_Aren wrote: »

myskyrim26 wrote: »

ZOS need my money. And my money is the only way for ESO to exist.

Guys. Don't be kids. ZOS represent a COMMERCIAL company.

ZOS CREATE AND MAINTAIN ESO FOR MONEY.
AND THIS IS JUST LIKE YOUR BAKERY MAKES BREAD - AN ORDINARY BUSINESS

An owner of a bakery doesn't care for you. He needs your money. An owner of you sports gym/apartment/phone operator doesn't care for you. He needs your money.

I run my small business. I don't give a flying duck for my costumers, I need their money.

THIS IS NORMAL. GROW UP, NEO. SPEND MONEY AND HAVE SOMETHING INSTEAD - THIS IS REAL LIFE

True.

However. Two weeks after Bethesda's reputation got rekt in its inglorious entirety by the announced lawsuits due to Canvasgate and the bug farm, I searched YT for *Fallout 76 is great*. Found one video where the host liked it. Rest of the hits was basically $hitstorming and satire. If this is a trend, they will get shipwrecked so badly.

So - in terms of your business. If I were your highly unsatisfied customer and came in touch with other fellow customers of yours, learning that you actually have only one satisfied customer left, that would tell me everything. And informing you that you only have one customer left for your business should turn your face color into Soulshriven instantly.

Because unsatisfied customers don't dump their money in your pocket. Unsatisfied customers give a $hit for your profit and your living. THIS IS REAL LIFE.

Providing a quality product/service is not a sign that a company cares about the customer. Only that they think they cant get away with providing a terrible quality product/service.

“When the people that can make the company more successful are sales and marketing people, they end up running the companies. The product people get driven out of the decision making forums, and the companies forget what it means to make great products.”
_Steve Jobs (The Lost Interview)

Eiagra · January 2019

Honestly, these kind of go hand in hand. If you're not feeling valued as a player, then you aren't going to open your wallet to buy crowns, re-sub to ESO+, etc. You'll find somewhere else to be. And if the game cannot sustain itself, then it will have no players as it'll have to shut down. And that leads to developers moved to other projects or dismissed entirely, since customers are how they get paychecks.

So, yes, they're after your wallets, but way to get there is through your heart.

(Not, like, viscerally. Emotionally.)

Morgha_Kul · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

They're in it to make money, I get that. However, I also feel that making your customers feel used leads to having fewer customers in the long run.
A lot of games do the same thing. They sacrifice the longevity of the game to make the quick buck. Now, it's not as bad here as I've seen elsewhere, but their feet are firmly on the path.

The fundamental problem I see is that the crown store is simply too expensive. Practically everything is ludicrously overpriced. I mean, I'd LOVE to dip into the housing system, but it's just beyond my means. It would cost me HUNDREDS of dollars to get and decorate a house in the game. I can't afford to spend that on my REAL house.

I'd be willing to pay extra for things in the game (even though I'm already subbed), if the prices are REASONABLE. Right now, they're not, and until that changes, they won't get a CENT more than I pay for my sub.

eso_lags · January 2019

I feel as though ZOS mostly just cares about finding ways to make money off of me.

ShadowHvo wrote: »

BlazingDynamo wrote: »

When the game first launched it felt like Zos actually cared about creating a hell of an MMO. When Paul Sage left and it was clear the devs couldn't figure out how to keep this game fresh and balanced they threw themselves hard at the crown store and loot crates.

At the end of the day is the player bases fault for it being this bad. Because you guys are the ones soaking hundreds into the crown store. ESO+ and the occasional crown pack was all I bought. And this was when the game was fun. Now that it's so blatantly obvious they're milking the players I can't bring myself to buying crowns. How does everyone else?

To my understanding, it was the likes of Paul Sage and Nick K who was responsible for making ESO more into a baseline MMO like WoW.

The game has vastly improved since the time that they left, so I dont really see why you would put him, above all else, so high on a pedestal. He cannot be given credit for the amazing updates like One Tamriel.

I for one am glad that we dont have Batswarming Dragon Knigts 1v50+ any longer.

l o l