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Shift in community attitude over the last two years

Doctorium
Doctorium
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When I first started playing ESO two years ago, I was really happy about how positive the community is, in-game and on these forums. I was also pleasantly surprised about the extent of communication between the Devs and the community. It felt like the Devs were listening and communicating actively. Maybe I had low standards from the MMO that I played before ESO, which had poor Dev communication and a very toxic community. Lately though it seems that the relationship between the Devs and the community has soured. I wouldn’t say it’s toxic, but its not as up-beat. I think the performance issues have taken a toll on a lot of people, and it doesn’t help that the Dev’s are radio silent about it, which only exasterbates the community’s frustration. The game’s outlook does not seem as positive as it once was. Am I accurate in this assessment our just out of touch? Share your thoughts.
  • tinythinker
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    Doctorium wrote: »
    When I first started playing ESO two years ago, I was really happy about how positive the community is, in-game and on these forums. I was also pleasantly surprised about the extent of communication between the Devs and the community. It felt like the Devs were listening and communicating actively. Maybe I had low standards from the MMO that I played before ESO, which had poor Dev communication and a very toxic community. Lately though it seems that the relationship between the Devs and the community has soured. I wouldn’t say it’s toxic, but its not as up-beat. I think the performance issues have taken a toll on a lot of people, and it doesn’t help that the Dev’s are radio silent about it, which only exasterbates the community’s frustration. The game’s outlook does not seem as positive as it once was. Am I accurate in this assessment our just out of touch? Share your thoughts.

    You aren't wrong in terms of the forums. How representative they are of the community as a whole is another issue. I've been here for four and a half years. There was some ugliness over the spareness, generic-ness, and buginess of the game at launch, especially as it was still sub-only then, but there was also some optimism about what the game could be and lots of enthusiasm for where the game might go next.

    The cash shop, champion system, combat system decisions, loot boxes, and hoped for features/content that never materialized soured many people. Not to mention, lots of people have gone and other people have arrived. The new people bring their expectations from other games and attitudes from other communities, including their way of behaving on forums.

    MMOs always go through phases over time, and many who loved one phase of content and combat direction/emphasis will not like another, but they hang on hoping things will get turned back or maybe move on to something new or better. Some end up getting extremely frustrated and even toxic. I say (to such folks), just go play something else and check back from time to time on whether the game is right (again) for you rather than hang around and get bitter. I've mostly skipped 2018, dropping in to try new zones or grab a feather, and I still think positively overall of the game even if I'm not into it at the moment. Some people need a break.
    Edited by tinythinker on November 30, 2018 1:15AM
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  • Skullstachio
    Skullstachio
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    To be honest, it is hard for ZOS to do most things primarily due to existing problems such as the performance in PvP as you may have exclaimed in your commentary, in truth, I may not be a dev myself in any way, but I know what they go through because they do the best they can(which I appreciate.), but they can only do so much, they are mostly silent with a good reason, because as you say, most of the community is indeed toxic (I wouldn't know exactly how much) but it does not help ZOS in any way unless it is "positively constructive." because Life as a developer can be quite stressful for almost the entire team.

    that's when they created the Class representative program (not exactly sure how it started but I read into it.) not only to have a small good part of the community work to discuss certain aspects of the game, but help ease the tension and use the class representatives as a type of "Bridged Communication."
    If you see me anywhere. Know that I am sitting back with a bag of popcorn, watching as ESO burns the goodwill of its player base with practices that only disrespects the players time like it did to me and many others...

    If a game does not respect your time, best thing to do is move on from it and find something else.
  • MaxwellC
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    I mean years of the same issues persisting as communication takes a downfall as we suffer these issues first hand.... yeah frustration was bound to happen.
    不動の Steadfast - Unwavering
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  • Narvuntien
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    More players = more jerks.
    Probably means there are more players and less dedicated ones.

    2 years ago the game was in kind of bad shape only the best more dedicated players, integrated into the community were still playing. With morrowind and summerset we have had an influx of players but much more casual ones that don't care about the community just doing content.
  • idk
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    Alpha-Lupi wrote: »
    To be honest, it is hard for ZOS to do most things primarily due to existing problems such as the performance in PvP as you may have exclaimed in your commentary, in truth, I may not be a dev myself in any way, but I know what they go through because they do the best they can(which I appreciate.), but they can only do so much, they are mostly silent with a good reason, because as you say, most of the community is indeed toxic (I wouldn't know exactly how much) but it does not help ZOS in any way unless it is "positively constructive." because Life as a developer can be quite stressful for almost the entire team.

    With all respect, Zos does not do the best they can. Individual people, yes, but not Zos and we see that clearly.

    When a major system in the game has a serious issue for more than a year and it is pointed out in detail over and over again yet you do nothing about it until it comes to a head in an event then that is far form ones best.

    Again, it is not an issue with the rank and file. That is a management issue because we see this over and over throughout the game. It is just that the GF issue caused the system to totally break down that Zos decided to care about it. They were told it would.
  • Mettaricana
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    My attitude is how they handle the game they obviously dont have a crew that can handle the games bugs and updates properly and wont hire new or more experienced people to handle it. They keep pumping out cash grabs that the money gained is still not going towards the fixes we need. The pvp community is pissed because other than nerfs the lag is unplayable and rather than focus on fixing it they just keep pumping out 40$ guar skins. I been here since launch beta on pc and the game has worse performance than a 3rd party cellphone game without wifi in a dead zone on am outdated model of phone... they just add crap fluff drops and ignore bugs... so most of us are no longer new to how zos handles everything so we're all becoming toxic because 4 years in they have yet to show any signs of improving their ways...
  • daemonios
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    For what it's worth, I was a beta tester and subscriber from launch up until around October 2016, so around two and a half years. I stopped playing for a number of reasons - basically I wasn't happy with where the game was and where it seemed to be going. I came back some 2 months ago and found a much more toxic community than when I left.

    Even without the complications of a dungeon-centric event, most people won't speak in dungeons - as in, not even to reply to someone's "Hi". They queue for roles they won't fill, they assume everyone wants whatever it is they want themselves - quick run, boss skip, etc. Players treat others as instrumental in getting them something, not as other people who at the very least are also giving their time and deserve basic respect and decency. The current event makes this abundantly clear - just look at what people are saying to justify queuing as wrong roles, vote-kicking players or jumping to other dungeons (hint: it's always about what *they* want, not about what a group might want, which is kind of odd considering they're queuing for group content).

    I have no hope ZOS will address any of the toxicity issues - they've proved again and again they will let cheaters, exploiters and basically sad excuses for human beings get away with anything. In many ways, the game is designed to encourage it. Just as long as someone, somewhere keeps buying their overpriced costumes and pets, it will be business as usual. I only keep playing for lack of alternatives and because my boyfriend plays as well. If that weren't the case, I'm pretty sure I would have left again by now.
  • Loralai_907
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    I think there are a couple things that are part of shifting attitudes.

    One has been mentioned a lot and that is the whole how can something be a problem for a very long time? How in the world is it deemed totally ok to leave something as a mess? I feel bad for the workers that don't have anything to do with that being the decision the company has decided to run with. Because think about it, in relation to your job, if you let things be that bad, would you even still have a job? I know I wouldn't.

    We also have a changing player base. Lots of people who were super into the game for a long time have walked away, and new players have joined the masses. This has been kind of happening for a long time though. For people who stay, I think there is some degree of this sucks as they watch more and more of their friends leave.

    The lets change the world every 3 months mentality. I don't think I am the only one that has a hard time with this. Well, I did anyways. I don't chase all the things to get my character as awesome as possible every 3 months. That sounds like a job and super boring and I have other things that I would rather invest my time in. But I think a lot of people do chase it, and get upset when the thing they spent all this time chasing becomes irrelevant.
    PC-NA - formerly, mommadani907Guild: Weeping Angels - Co-GMTwitter: @ Loralai_907 several Alt accounts....CP 1700+
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  • Arthg
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    I can't remember a single time when I was satisfied with ZOS's communication and policy.

    The game has suffered from a long series of cheats and exploits (I most vividly remember the banker/survey exploit, the ulti-spam debacle in summer 2016 on the NA server, the keep-flipping AP feasts, etc.) that ZOS have only reluctantly and belatedly addressed.

    Whistle-blowers get nuked, offenders finger-slapped.

    Some broken mechanics (e.g. CCs) and inefficient netcodes have never been, and never will be, fixed - not to mention acknowledged.

    I'm almost certain that this incompetent negligence and carelessness plays a role in how cynical and disillusioned some players are.

    It's so frustrating to see how good this game is - and at the same time how easily it could be taken on a totally superior mind-blowing level.

    PC/EU. NoCP PvP. sDK Orc IRL. Flawless tamperor. Pro scrub.
  • Finviuswe
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    The game stands out with respect to its performance, but with a high speed internet connection and high end PC, the game can be played adequately.

    I believe the shift in community attitude can be due to any number of things, performance among them.
  • Abigail
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    ZOS Management Meeting

    Programmer: The widgets aren't functioning properly.

    Manager: How many man hours will it take to fix it?

    Programmer: 20 hours.

    Manager: What will be the population impact if we don't fix it?

    Financial Officer: Negligible.

    Manager: Stay on schedule with the next DLC.

    Programmer: But ...

    Manager: Don't worry about it, we're Elder Scrolls, that's all most of players care about.
  • Mintaka5
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    Most importantly we should not be so focused on the devs as they are primarily acting upon bad decision making that comes from business executives, who probably don't understand the gaming community in general, and how MMOs are supposed to make them money. As far as their radio silence is concerned, they are probably bound some NDA that figuratively ties their hands from taking part in a casual gaming discussion about mechanics and game design. So there's that, which mainly stems from greedy business types not wanting to expose some lame business secret that half the programming industry could reverse engineer anyhow.

    As one who's worked in software start-ups, and have been on the development side of things, often times developers are legally bound by upper management's poor decisions. The cause is usually the executives (and shareholders) get dollar sign eyes, and lack fruitful ideas. They are too focused on making a short term dollar, and not a long term valuable product. My opinion is this is happening at Zenimax, primarily an entertainment conglomerate, and not focusing on the quality of the gaming product they produce.
  • bearbelly
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    Doctorium wrote: »
    which only exasterbates the community’s frustration.

    Exasterbates? ExASTERbates? ExASTerbates?

    https://www.youtube.com/watch?v=TVYT2OJyhBw
  • Abigail
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    bearbelly wrote: »
    Doctorium wrote: »
    which only exasterbates the community’s frustration.

    Exasterbates? ExASTERbates? ExASTerbates?

    Presumably that's the result of not waiting for the blue pill to kick in. :)

  • MasterSpatula
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    This forum has always been super negative, honestly. Game was buggy as all get-out at the beginning, and man, did the players let ZOS have it here. And then, after the lighting patch came out and Cyrodiil lag got out-of control (two totally-unrelated events, as ZOS has continued to swear), things got really hostile around here.

    Overpowered DKs, radically-OP vampires, switch to B2P, scaling all the dungeons, etc. all were met with a lot of hostility from this forum.

    However, the gameplay/combat team, over the last year-and-a-half, has escalated things, honestly. When presented with factual and reasoned arguments about why the change they're pushing through is foolish by players who inevitably turn out to have been right, their response has ranged from obstinance to silence.

    As a result, I've lost my ability to see them as good-faith actors.

    Music, art design, storytelling? Those teams I trust to do great work, and if they fail to do so, I never doubt they intended to do so.

    Gameplay/combat? Those teams I trust to put their egos ahead of their reason. They've shown they lack the humility to take feedback and learn from mistakes. That's my opinion based entirely on their behavior, my own posts on this forum probably reflect that lack of faith I feel.
    "A probable impossibility is preferable to an improbable possibility." - Aristotle
  • Shantu
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    Not to minimize the issues expressed in the forums, but I don't think the forums are representative of the community. It's a pretty skewed bunch. Not many come here to express their pleasure with chasing motifs, picking flowers, dressing up toons, getting free stuff, decorating homes, and hanging with guild mates.

    That being said, if I were to read these forums as they currently are before purchasing the game, I'd probably give it a pass. It makes things seem a lot worse than they are. Again, that doesn't mean there aren't some real issues causing the negativity. If you're mainly into combat, things like the latest round of nerfs, can drive you to feel like quitting at times. If you're just into crafting, you don't really care and aren't here protesting.
  • Slack
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    Doctorium wrote: »
    Maybe I had low standards from the MMO that I played before ESO, which had poor Dev communication and a very toxic community.

    Sounds like Age of Conan :D
    PC EU
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  • Chrlynsch
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    ***** **** ********!
    Caius
    Pack Leader of Scourge Alliance- First Fang of Hircine, The Beast of Bruma
    PC NA
  • Colecovision
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    I felt like there was a change when Zos installed spyware and put the crown store ad on full blast. Those weren't the best choices imo.
  • Lightspeedflashb14_ESO
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    You just had rose tinted glasses on in the beginning and when you have rose tinted glasses on, all the red flags just look like flags. The longer you play, the more you notice the bad stuff and the more you get bothered by the bad stuff, which was always there.
    Edited by Lightspeedflashb14_ESO on December 4, 2018 3:44AM
  • Bhaal5
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    Maybe people just want to be heard and are tired of the same old recycled garbage zeni seem to be pooing out every 3 months
  • bardx86
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    They tried to put a cast time on shields, nuff said!
  • sevomd69
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    The attitudes of the in-game community is vastly different than the forum community...
  • Gilvoth
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    during the beta forums before eso launch, i read a dev comment that said something along the line of

    "we have around a 5 year plan laid out, and might be much more, we shall see"

    that is NOT a direct quote, but it was close.

    it has been 5 years,
    i think they are gaining new ideas or just thinking about what they want to do.
    just the way i see it.
  • mxxo
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    I don´t think ppl have changed much. Ofc ppl come and go but this community is from different countries and platforms. Its a very representative sample. And i don´t think the world changed that much in the last 2 years so that the majority of ppl is negative now.
    I first played the game 2016 for a short while, went away and came back this year where i rly started to play the game. In 2016 i had a feeling of the game like: you are free to do what you want, just have fun. Crown shop prices were fair. Game had some bugs like every game but felt very stable. And it felt like the grinding part was not so big. The game provided you smth like a safe environment where you can be happy. This feeling is gone for me, partly.
    And now... Well while the game doesnt feel so stable anymore, Crown Store got a lot of weight and there are a lot of things that "force" you to do this to get that, also gold grinding is much more of an issue.. and even little things like farming for mats changed... its a terrible idea for example to make platinum dust spawn in rubedite ore nodes. This makes ppl hell of a lot more aggressive while farming.. But to sum it up: it feels like the game became much more stress and ppl are less cared for. And thats why ppl cry: pls care. And ofc the question comes up in a house full of problems where ppl feel less cared for and have on the other side much more to do: what comes next? How will this go on? Will it end?
    A lot of ppl assume already that ESO will end soon. And that Zenimax just wants to sell more in cash shop before it ends. Events like the undaunted celebration only strengthen such impressions. It feels like nobody cares. It feels like it is not made for the players. It feels like it is only made to reach smth. And this makes ppl feel sad & helpless because they love their game, they want to be and feel as a part of it and they want it to go on.

    Ofc this is only my onesided viewpoint and i may be totally wrong.
  • Bekkael
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    At least ZOS still has forums for their community. The game company social forums I was part of for many years treated their loyal fans and customers very differently. BioWare archived their old forums (including tons of community work and help, mods etc) before they deleted all that great old stuff and closed the new forums completely. Basically gave their entire community the middle finger.

    All I have seen in the 2 years I've been playing ESO is ZOS actively supporting their community, so that's huge. When they shut down forums and tell you to contact them on facebook or twitter if you have something to discuss, then you can panic. :( Hopefully it will never come to that here, cause it's heartbreaking.

    EDIT to add: I think the people who come to the forums are a nice collection of opinions and tastes/preferences. I do not really see the toxicity here that is so frequently observed on internet forums, not even from those that post due to some difficulty in-game that upset them.
    Edited by Bekkael on December 4, 2018 6:30AM
    ~~ Lady Gamer ~~ ♥ ~~ Xbox NA ~~
  • Doctorium
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    Rezzing this old thread I created because I couldn’t help but notice how much MORE negative the forums have become even since creating this thread. It is really demoralizing to see. ZOS has lost its way and I hope they can find it again. The constant bugs and performance issues is poison.
  • mairwen85
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    Nature vs nurture?
  • Sandman929
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    Doctorium wrote: »
    Rezzing this old thread I created because I couldn’t help but notice how much MORE negative the forums have become even since creating this thread. It is really demoralizing to see. ZOS has lost its way and I hope they can find it again. The constant bugs and performance issues is poison.

    There are those who complain loudly because the game isn't what they want. Those are most of the nerf threads and some of the balance threads. There are many others who complain because the game isn't working well, and those posts are becoming much more frequent because, well, the game isn't working well and gets worse every update.
    I love the game, but ZOS makes it so hard to love them sometimes.
  • Rain_Greyraven
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    Ummmmm been here since beta, this community has always been a toxic hellhole of trolls and crybabies.
    "Civilized men are more discourteous than savages because they know they can be impolite without having their skulls split, as a general thing.”

    ― Robert E. Howard


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