They work but the thing is... people like OP don't bother searching before posting. Or else they would've realized there's already a ton of threads regarding the quality of the forums.
Zenimax already knows about them, no need to spam the forums with this same topic every 10 minutes. It's only been 1 week since release, they have much higher priorities than the forums.
I didn't have any problem finding answers to my questions as of yet so I don't believe it should be priority #1.