Anyone Else Getting Locked Out?

Vapirko · November 2018

Getting locked out of the servers for apparently no reason. Sometimes it makes it to the character screen and then boots me back to login after trying to load a toon. Most of the time it won’t even get that far. Usually gives me an error 108. Won’t retrieve announcements either. I never have any login issues. Internet working fine otherwise. PC/NA.

wormtail0 · November 2018

Same here. PC/EU

cavalle · November 2018

Since nov 22 I try to load a toon - 99% get bounced back to login . If I make it to an area any attempt to get to another area takes minutes and fails back to login. Before nov 22 I could bounce from area to area and toon to toon with no problems . Now can,t play at all. Ticket is still open with no response in days . Even a full reinstall hasn’t helped

ZOS_Bill · November 2018

Error 108 can occur when your computer is having trouble connecting to our servers.

If you receive this error, you should ensure the following ports are forwarded on your modem or router:

TCP / UDP Ports 24100 through 24131
TCP / UDP Ports 24500 through 24507
TCP / UDP Ports 24300 through 24331
TCP Port 80
TCP Port 433

In addition, we recommend you add the following exceptions to your antivirus or firewall:

Bethesda.net_launcher: C:\Program Files (x86)\ZenimaxOnline\Launcher
ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online\game\client\eso.exe

Some antivirus programs require entire folders to be selected instead of a single file. When this is the case, the file paths below are what players should use. If required by the anti-virus program, include all subfolders since every file is critical to run the game.

C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\

Korax · November 2018

*kicking the can down the road*

olancho · December 2018

Managed to log in on 1 toon, however cannot log in since again since downloading this morning's patch. I keep getting kicked from main log in or character log in at this point. PC/NA

sugarasian · December 2018

I wasted a day waiting for a chance to play this game and complete my dungeon event. First there was this long maintenance, then this issue with logging in. I hope you guys at least make it fair to the players who couldn't play today by adding an extra day to the event. And please, writing an approximate time of maintenance being finished wouldn't hurt.

Eohor · December 2018

It's hilarious to see ZOS employees telling you to fix something on your computer when their servers have been garbage for years and are the reasons for ~99% of all issues on this forum...

olancho · December 2018

Yes, I have been logging in almost daily for 2 years and have never had to change settings on my modem, disable antivirus, etc.

RawBrightSilver · December 2018

Usually, after getting onto a server my play gets increasingly laggy until I get kicked. I log in again and the performance starts out fine, but then slowly gets worse until it either kicks me entirely, or I have to log out and log back in again to reset because it has become unplayable. The degradation in performance can take anywhere from half an hour to a couple of hours until the kick.

It's worse during peak periods of play, when I notice a lot more players in the same area.

When are they going to allocate more servers to prevent these kinds of bottlenecks?

(Oh, and I still can't log onto the NA server following the patch.)

SirAndy · December 2018

Eohor wrote: »

It's hilarious to see ZOS employees telling you to fix something on your computer when their servers have been garbage for years and are the reasons for ~99% of all issues on this forum...

lordhakai · December 2018

game worked fineish yesterday now cant stay logged on keeps kicking to log in screen every 30 seconds ( wish i was kidding)

Sneast · December 2018

Was fine yesterday & now today when there is a small update or patch I cannot get logged in. I missed the Clockwork City events to a point I had to buy the expansion to get the feather for the Indrick Mount & now this........ yet again. ESO FIX YOUR LAUNCHER!!!!!!

cavalle · December 2018

yes - "Requesting character load..." fails most of the time. eso support has had me trying everything under the sun. I'm not convinced that it's on the client side.

Korax · December 2018

And ppl all over the world is getting the exact same issues... can't be a coincidence

Besides if you have to be network savvy and do all sorts off geeky stuff opening ports, forwarding ports, doing all sorts of DNS acrobatics all for which a lamen will go "huh?".

The TL;DR of all that boils doen to just 1 thing: s****y game design.
No other online game I have installed ever required me to go though all these hoops and still be barely playable.

The last time I could enjoy playing the game was late September... its all downhill from there.
If ZOS can't develop a proper online gaming experience, maybe they shouldn't be in the online gaming industry.

idk · December 2018

cavalle wrote: »

yes - "Requesting character load..." fails most of the time. eso support has had me trying everything under the sun. I'm not convinced that it's on the client side.

There is a separate server that handles character select and it seems that there is an issue transitioning to that server since Summerset dropped. My first guess is requests are not being handed off properly.

I have sent in tickets on the subject but Zos has not bothered to reply. I have a bad habit of not taking a SS and Zos does not provide us a means to check on our tickets or even see what we have submitted unlike other major MMORPGs.

oshaugm · December 2018

I've been unable to log all the way in since yesterday. PC/NA, and I've tried both with and without a VPN. Restarted my machine and tried again several times, same results. The launcher accepts my user name and password, then I get stuck in endless loadscreens and never make it to character select. Sadface.

Ideas, anyone?

oshaugm · December 2018

oshaugm wrote: »

I've been unable to log all the way in since yesterday. PC/NA, and I've tried both with and without a VPN. Restarted my machine and tried again several times, same results. The launcher accepts my user name and password, then I get stuck in endless loadscreens and never make it to character select. Sadface. Ideas, anyone?

Update: I finally logged in. It took me just over 6 minutes to get from the password screen to character select.