Maintenance for the week of April 3:
• PC/Mac: No NA megaserver maintenance – April 3
• PC/Mac: EU megaserver for maintenance – April 3, 8:00PM EDT (April 4, 00:00 UTC) – April 4, 10:00AM EDT (14:00 UTC)
Launcher crash/freeze requring a VPN is still an issue
ZOS there hasn't been any update to this issue and its been 3 months. Whether it is an ISP issue or not, you need to fix this. Far too many people are having a bad experience (including new players) with ESO due to this.