Maintenance for the week of March 27:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – March 27, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – March 28, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – March 28, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
Launcher crash/freeze requring a VPN is still an issue
ZOS there hasn't been any update to this issue and its been 3 months. Whether it is an ISP issue or not, you need to fix this. Far too many people are having a bad experience (including new players) with ESO due to this.