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solved
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evogelionSoul ShrivenI got mine 3 days ahead of the official launch from Gamestop digital purchase.0 -
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felixgamingx1✭✭✭✭call them directly google the toll free number, the girl was super polite sounded sexy and only took 3 minutes.1 -
darkkterror_ESO✭✭✭People who have ordered digital editions from Amazon, Gamestop, and Gamefly (possibly others) have reported receiving their keys. The confusion stemmed from the fact that these sites, in many cases, failed to send an actual e-mail containing the key. Instead, people who have ordered from those retailers have reported success in obtaining their keys by actually logging into their Amazon, Gamestop, or Gamefly account and retrieving the keys manually.1
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I can't find a number anywhere... Can you provide it for me.felixgamingx1 wrote: »call them directly google the toll free number, the girl was super polite sounded sexy and only took 3 minutes.
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write these people about this shady business behavior https://www.ftccomplaintassistant.gov/#crnt&panel1-1 and https://www.bbb.org/consumer-complaints/file-a-complaint/get-started0
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darkkterror_ESO wrote: »People who have ordered digital editions from Amazon, Gamestop, and Gamefly (possibly others) have reported receiving their keys. The confusion stemmed from the fact that these sites, in many cases, failed to send an actual e-mail containing the key. Instead, people who have ordered from those retailers have reported success in obtaining their keys by actually logging into their Amazon, Gamestop, or Gamefly account and retrieving the keys manually.
The only key I see is the early access which is used up.
@felixgamingx1 I will try that.
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Lord_Tonjin✭✭I was always under the impression digital codes came from the vendor you chose to do business with.
In my case I chose to buy direct from the source. No third party involved. But that's me.
Back to you. I would (assuming you have already.) contact your third party vendor again and check up your access code. I do not think eso customer service will be able to assist you. Though I could be wrong. I have been in the past."In fire there is the spark of chaos and destruction, the seed of life. In ice there is perfect tranquility, perfect order, and the silence of death."1 -
otomodachi✭✭✭Lord_Tonjin wrote: »I was always under the impression digital codes came from the vendor you chose to do business with.
In my case I chose to buy direct from the source. No third party involved. But that's me.
Back to you. I would (assuming you have already.) contact your third party vendor again and check up your access code. I do not think eso customer service will be able to assist you. Though I could be wrong. I have been in the past.
Probably right.
@PerfectTemplar
Even if ESO support COULD help you, they are CRUSHED right now. Try contacting Neoseeker, they will be able to get you an answer much quicker, even if they CAN'T help you.Edited by otomodachi on April 7, 2014 7:04AMWhat do you gain by criticizing a CSR complaint?0 -
felixgamingx1✭✭✭✭psychedelicpsycho wrote: »write these people about this shady business behavior https://www.ftccomplaintassistant.gov/#crnt&panel1-1 and https://www.bbb.org/consumer-complaints/file-a-complaint/get-started
i hate to defend them on this issue but its a little too soon, wait another 5 business days. things happen, they shoulnt have happened but they did.
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otomodachi✭✭✭felixgamingx1 wrote: »psychedelicpsycho wrote: »write these people about this shady business behavior https://www.ftccomplaintassistant.gov/#crnt&panel1-1 and https://www.bbb.org/consumer-complaints/file-a-complaint/get-started
i hate to defend them on this issue but its a little too soon, wait another 5 business days. things happen, they shoulnt have happened but they did.
Yeah, we had a guy try to lodge a BBB complaint against hte Motel I work at, but since he hadn't tried to pursue it with us at ALL (let alone to a satisfactory degree called "good faith effort") the whole thing was rightly tossed out; in our case, we bent over backwards for the guy as soon as he actually communicated to us there was a problem.
@psychedelicpsycho
Many of us are really pissed, but realistically we need to wait it out a while longer and let hte company try to fix it, even if we'd prefer to go to war. :PEdited by otomodachi on April 7, 2014 7:07AMWhat do you gain by criticizing a CSR complaint?0 -
felixgamingx1 wrote: »psychedelicpsycho wrote: »write these people about this shady business behavior https://www.ftccomplaintassistant.gov/#crnt&panel1-1 and https://www.bbb.org/consumer-complaints/file-a-complaint/get-started
i hate to defend them on this issue but its a little too soon, wait another 5 business days. things happen, they shoulnt have happened but they did.
defend them? lol they gave us how many day's of pre release and even a few days of play time after the drop date of the game and now they want to say we cant play unless we give them our billing information? *** that. they deserve what they get for doing business like this0 -
Well, for Australia the Zenimax Australian toll free number does not actually work. So that happened.... I have bought games from gametap before without any issues. I really can't see why this has happened. And I think I might just get a refund.Edited by PerfectTemplar on April 7, 2014 7:09AM0
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ZOS_MichelleA✭✭✭✭✭Hello, there! If you preordered a copy of the game from a third-party retailer, please contact them if you have not received your code from them. Thank you!0
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Brockxz✭✭
Exactly this. Bought Imperial Edition PC download version from Amazon and didn't received code to e-mail so I went straight to Amazon site, logged in and under my game library got my keys. So i suggest people to check first and if for some reason there aren't any keys contact shops support/customer service.darkkterror_ESO wrote: »People who have ordered digital editions from Amazon, Gamestop, and Gamefly (possibly others) have reported receiving their keys. The confusion stemmed from the fact that these sites, in many cases, failed to send an actual e-mail containing the key. Instead, people who have ordered from those retailers have reported success in obtaining their keys by actually logging into their Amazon, Gamestop, or Gamefly account and retrieving the keys manually.0 -
otomodachi wrote: »felixgamingx1 wrote: »psychedelicpsycho wrote: »write these people about this shady business behavior https://www.ftccomplaintassistant.gov/#crnt&panel1-1 and https://www.bbb.org/consumer-complaints/file-a-complaint/get-started
i hate to defend them on this issue but its a little too soon, wait another 5 business days. things happen, they shoulnt have happened but they did.
Yeah, we had a guy try to lodge a BBB complaint against hte Motel I work at, but since he hadn't tried to pursue it with us at ALL (let alone to a satisfactory degree called "good faith effort") the whole thing was rightly tossed out; in our case, we bent over backwards for the guy as soon as he actually communicated to us there was a problem.
@psychedelicpsycho
Many of us are really pissed, but realistically we need to wait it out a while longer and let hte company try to fix it, even if we'd prefer to go to war. :P
lol that makes no sense. and the BBB one is just child's play compared to the federal trade commission. if we dont complain and show them we mean business they will just keep things the way they are. this is a greedy corporation were talking about here. thats why the gave us a few days to play without this bull ***.2 -
otomodachi✭✭✭psychedelicpsycho wrote: »otomodachi wrote: »felixgamingx1 wrote: »psychedelicpsycho wrote: »write these people about this shady business behavior https://www.ftccomplaintassistant.gov/#crnt&panel1-1 and https://www.bbb.org/consumer-complaints/file-a-complaint/get-started
i hate to defend them on this issue but its a little too soon, wait another 5 business days. things happen, they shoulnt have happened but they did.
Yeah, we had a guy try to lodge a BBB complaint against hte Motel I work at, but since he hadn't tried to pursue it with us at ALL (let alone to a satisfactory degree called "good faith effort") the whole thing was rightly tossed out; in our case, we bent over backwards for the guy as soon as he actually communicated to us there was a problem.
@psychedelicpsycho
Many of us are really pissed, but realistically we need to wait it out a while longer and let hte company try to fix it, even if we'd prefer to go to war. :P
lol that makes no sense. and the BBB one is just child's play compared to the federal trade commission. if we dont complain and show them we mean business they will just keep things the way they are. this is a greedy corporation were talking about here. thats why the gave us a few days to play without this bull ***.
Agree to disagree.
I hope your efforts are both gratifying and constructive! What do you gain by criticizing a CSR complaint?0 -
felixgamingx1✭✭✭✭psychedelicpsycho wrote: »otomodachi wrote: »felixgamingx1 wrote: »psychedelicpsycho wrote: »write these people about this shady business behavior https://www.ftccomplaintassistant.gov/#crnt&panel1-1 and https://www.bbb.org/consumer-complaints/file-a-complaint/get-started
i hate to defend them on this issue but its a little too soon, wait another 5 business days. things happen, they shoulnt have happened but they did.
Yeah, we had a guy try to lodge a BBB complaint against hte Motel I work at, but since he hadn't tried to pursue it with us at ALL (let alone to a satisfactory degree called "good faith effort") the whole thing was rightly tossed out; in our case, we bent over backwards for the guy as soon as he actually communicated to us there was a problem.
@psychedelicpsycho
Many of us are really pissed, but realistically we need to wait it out a while longer and let hte company try to fix it, even if we'd prefer to go to war. :P
lol that makes no sense. and the BBB one is just child's play compared to the federal trade commission. if we dont complain and show them we mean business they will just keep things the way they are. this is a greedy corporation were talking about here. thats why the gave us a few days to play without this bull ***.
have spent my time in corporate America i gotta say yeah this looks like major greed.
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Well, protip: Don't buy from gametap because on the occasion they don't send you a key, their customer support is horse ***.0