The Elder Scrolls Online

Elder Scrolls Online Account - Access Denied

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irswat
irswat
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I can't login to my account, no login screen, nothing. Any ideas?
  • irswat
    irswat
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    any help?
  • irswat
    irswat
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    will someone from zos please help me since i cant login to my account to submit a ticket?

    4s5zudfdlwwu.png
  • irswat
    irswat
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    @ZOS_GinaBruno help!
  • ATomiX96
    ATomiX96
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    irswat wrote: »
    @ZOS_GinaBruno help!

    try clearing your cache, history and cookies or use a different browser :)
    you should post stuff like this under "PC-Technical Support" then usually mods respond in a short period of time.
    Edited by ATomiX96 on November 19, 2018 9:06PM
  • UPrime
    UPrime
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    Try opening it in "In Private" mode. This will make sure you don't have any cookies saved such as those that block the site due to failing the age verification test.
  • Elsonso
    Elsonso
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    I agree that it looks like the age verification test failed, so Private mode or clearing the browser cache is the way to go. Let us know.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • irswat
    irswat
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    thanks everyone. will try these things
  • irswat
    irswat
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    private mode fixed the problem
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