Wow.

Aylasa
Aylasa
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I have been really, really patient with Zenimax and this game. The game is great, don't get me wrong. So I opened the games in hopes of creating another character, to explore a different aspect of the game, because I assumed that 30 days free time means, you know, 30 days free time.

The $80 was really not worth it at this point, and I am angry. I thought at the end of the 30 days, when we had a good feel of the game, we could then make a decision to pay on. Not be forced after the early access ended when some of us haven't been able to play at all with all of the bugs. Yes, I was going to pay the subscription, but that was when I would start my job later this month so I would have the money to do so.

Now I get to waste my 30 days that I paid for waiting to be able to pay. Thanks, guys.
  • babylon
    babylon
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    Setting up a subscription doesn't mean you get charged immediately - they will add a fee that gets refunded soon as your details gets checked out and you still have 30 days to decide if you want to play or cancel your sub.
  • Utildai
    Utildai
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    Yup, read the forums before posting....
  • Aylasa
    Aylasa
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    Still, I'd rather not give them my information just yet due to bad experiences with being charged and not being refunded. I should be able to at least play the game on my pre-bought time, while deciding whether to sub.
  • dysphorya
    dysphorya
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    @babylon, you're right, of course. But unfortunately, if Aylasa wants to subscribe with a pre-paid card, she will have to pay up immediately (and then if she still decides to not continue, she's left with a used Gametime Card -- she might not be able to return it at that point, and what else could she use an ESO Gametime Card for? eBay, I guess...). :(
  • ashlerlasher_ESO
    ashlerlasher_ESO
    Soul Shriven
    It FLATOUT tells you that you will not get charged until the first month is over.
  • babylon
    babylon
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    @Aylasa - you'll get the money back and your details are safe...but if you're still worried just use PayPal if you'd rather not leave your CC details with this company.
  • Aylasa
    Aylasa
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    babylon wrote: »
    @Aylasa - you'll get the money back and your details are safe...but if you're still worried just use PayPal if you'd rather not leave your CC details with this company.

    I can try that. I'm still rather angry that this even has to happen, but judging by their customer support, I guess it cannot be helped.
  • babylon
    babylon
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    Aylasa wrote: »
    babylon wrote: »
    @Aylasa - you'll get the money back and your details are safe...but if you're still worried just use PayPal if you'd rather not leave your CC details with this company.

    I can try that. I'm still rather angry that this even has to happen, but judging by their customer support, I guess it cannot be helped.
    Yeah bit of a mess, but might as well roll with it.
  • Aylasa
    Aylasa
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    It's still very misleading - the whole "30 days free with your purchase" instead of "with an active subscription", but then none of us would have bought it, eh? :pensive:

  • taze222b14_ESO
    taze222b14_ESO
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    babylon wrote: »
    Setting up a subscription doesn't mean you get charged immediately - they will add a fee that gets refunded soon as your details gets checked out and you still have 30 days to decide if you want to play or cancel your sub.

    They shouldn't have to do that though. Hell Blizzard charged a dollar to your account to verify. Charging the full amount is nonsense even if you do get refunded.

  • babylon
    babylon
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    babylon wrote: »
    Setting up a subscription doesn't mean you get charged immediately - they will add a fee that gets refunded soon as your details gets checked out and you still have 30 days to decide if you want to play or cancel your sub.

    They shouldn't have to do that though. Hell Blizzard charged a dollar to your account to verify. Charging the full amount is nonsense even if you do get refunded.

    Yeah it is a bit odd, but I don't make the rules, just try to deal with them in the least stressful way possible.
  • LoneWalker
    LoneWalker
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    Except Paypal isn't working for a bunch of people(me included), so i could not play the whole day even though I paid for these initial 30 days back in February.
    Nobody is going to convince me this is right, plus thare are no prepaid cards in my region \o/
    Well gg Zenimax gg me
  • Aylasa
    Aylasa
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    LoneWalker wrote: »
    Except Paypal isn't working for a bunch of people(me included), so i could not play the whole day even though I paid for these initial 30 days back in February.
    Nobody is going to convince me this is right, plus thare are no prepaid cards in my region \o/
    Well gg Zenimax gg me

    I'm just going to ask for a refund unless this is changed, because I have better things to be doing than be scammed and lied to. To everyone who's doing the subscription, good for you. And more importantly: good luck.

  • Tekken
    Tekken
    correct me if im wrong. but isn't setting up a subscription plan before you get access to the free 30 days common practice?
  • babylon
    babylon
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    Tekken wrote: »
    correct me if im wrong. but isn't setting up a subscription plan before you get access to the free 30 days common practice?
    It is a common thing. Now I'm not sure if everyone screaming at ZOS is upset about this very standard practice or if they're misunderstanding and don't realise they don't have the money taken from them immediately or if they're just being wretches.

  • Kalfora
    Kalfora
    Soul Shriven
    @Aylasa‌ I feel ya, I'm in the same boat.. I spent $120 for two copies, without the information that I needed to have a valid subscription to receive my "free" 30 days that I get with the purchase of the game. Not to mention, it's the beginning of the month, Bills were just paid, I do not have the funds to "verify" the account just yet.. which means I can't play until I do, which is complete and utter B.S. I just paid $120 to play.... and now it's useless until I can prove to Zenimax that I have a valid account, which btw.. is the same account that i JUST used to pay for the game!!
  • Mizumi
    Mizumi
    babylon wrote: »
    Tekken wrote: »
    correct me if im wrong. but isn't setting up a subscription plan before you get access to the free 30 days common practice?
    It is a common thing. Now I'm not sure if everyone screaming at ZOS is upset about this very standard practice or if they're misunderstanding and don't realise they don't have the money taken from them immediately or if they're just being wretches.
    Its a bad practice regardless of how standard it is, like buying a pizza and before getting it handled over, the delivery boy demands to see your wallet in case you lack the cash for the pizza that you may or may not purchase next week,if you got no more dough, you dont even get the one you just paid for and hes holding in front of you.

    They could make a 30 bucks charge to ensure you have funds for the next two months, or why not six? its the same principle.

  • Bunk
    Bunk
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    Kalfora wrote: »
    @Aylasa‌ I feel ya, I'm in the same boat.. I spent $120 for two copies, without the information that I needed to have a valid subscription to receive my "free" 30 days that I get with the purchase of the game. Not to mention, it's the beginning of the month, Bills were just paid, I do not have the funds to "verify" the account just yet.. which means I can't play until I do, which is complete and utter B.S. I just paid $120 to play.... and now it's useless until I can prove to Zenimax that I have a valid account, which btw.. is the same account that i JUST used to pay for the game!!
    You purchased two copies, but don't even have enough money to set up a subscription? How do you people even manage to pay for food with a mindset like this?
    idiot
  • babylon
    babylon
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    Mizumi wrote: »
    babylon wrote: »
    Tekken wrote: »
    correct me if im wrong. but isn't setting up a subscription plan before you get access to the free 30 days common practice?
    It is a common thing. Now I'm not sure if everyone screaming at ZOS is upset about this very standard practice or if they're misunderstanding and don't realise they don't have the money taken from them immediately or if they're just being wretches.
    Its a bad practice regardless of how standard it is, like buying a pizza and before getting it handled over, the delivery boy demands to see your wallet in case you lack the cash for the pizza that you may or may not purchase next week,if you got no more dough, you dont even get the one you just paid for and hes holding in front of you.

    They could make a 30 bucks charge to ensure you have funds for the next two months, or why not six? its the same principle.
    But why the drama? Why don't you just ignore the stupidity of it and do what you have to do to get what you want to happen.

    You want to keep playing now? Just do the auth and don't let it stress you out (let alone come to the forums and stress everyone else about it out as well).
    Edited by babylon on April 6, 2014 11:50PM
  • Bunk
    Bunk
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    Mizumi wrote: »
    babylon wrote: »
    Tekken wrote: »
    correct me if im wrong. but isn't setting up a subscription plan before you get access to the free 30 days common practice?
    It is a common thing. Now I'm not sure if everyone screaming at ZOS is upset about this very standard practice or if they're misunderstanding and don't realise they don't have the money taken from them immediately or if they're just being wretches.
    Its a bad practice regardless of how standard it is, like buying a pizza and before getting it handled over, the delivery boy demands to see your wallet in case you lack the cash for the pizza that you may or may not purchase next week,if you got no more dough, you dont even get the one you just paid for and hes holding in front of you.

    They could make a 30 bucks charge to ensure you have funds for the next two months, or why not six? its the same principle.
    Yeah, sure, it's a bad business practice, but if you disagree with it, why would you buy a pizza in the first place and then complain about it?

    idiot
  • otomodachi
    otomodachi
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    babylon wrote: »
    Mizumi wrote: »
    babylon wrote: »
    Tekken wrote: »
    correct me if im wrong. but isn't setting up a subscription plan before you get access to the free 30 days common practice?
    It is a common thing. Now I'm not sure if everyone screaming at ZOS is upset about this very standard practice or if they're misunderstanding and don't realise they don't have the money taken from them immediately or if they're just being wretches.
    Its a bad practice regardless of how standard it is, like buying a pizza and before getting it handled over, the delivery boy demands to see your wallet in case you lack the cash for the pizza that you may or may not purchase next week,if you got no more dough, you dont even get the one you just paid for and hes holding in front of you.

    They could make a 30 bucks charge to ensure you have funds for the next two months, or why not six? its the same principle.
    But why the drama? Why don't you just ignore the stupidity of it and do what you have to do to get what you want to happen.

    You want to keep playing now? Just do the auth and don't let it stress you out (let alone come to the forums and stress everyone else about it out as well).

    Wait, that's an option?

    tumblr_m6i3kdjbzm1r5r5uqo1_250.gif
    What do you gain by criticizing a CSR complaint?
  • Mizumi
    Mizumi
    babylon wrote: »
    Mizumi wrote: »
    babylon wrote: »
    Tekken wrote: »
    correct me if im wrong. but isn't setting up a subscription plan before you get access to the free 30 days common practice?
    It is a common thing. Now I'm not sure if everyone screaming at ZOS is upset about this very standard practice or if they're misunderstanding and don't realise they don't have the money taken from them immediately or if they're just being wretches.
    Its a bad practice regardless of how standard it is, like buying a pizza and before getting it handled over, the delivery boy demands to see your wallet in case you lack the cash for the pizza that you may or may not purchase next week,if you got no more dough, you dont even get the one you just paid for and hes holding in front of you.

    They could make a 30 bucks charge to ensure you have funds for the next two months, or why not six? its the same principle.
    But why the drama? Why don't you just ignore the stupidity of it and do what you have to do to get what you want to happen.

    You want to keep playing now? Just do the auth and don't let it stress you out (let alone come to the forums and stress everyone else about it out as well).
    Because ignoring it is the same as supporting it, because theres people who cant afford having 15 bucks on hold, and because its not right to demand fund checkups on an already paid product. Ill keep playing cos both me and my gf love the game, but that wont stop me from pointing the finger on yet another *** decission from ZoS.

  • Mizumi
    Mizumi
    double posted :s

    Edited by Mizumi on April 6, 2014 11:56PM
  • Bunk
    Bunk
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    Mizumi wrote: »
    babylon wrote: »
    Mizumi wrote: »
    babylon wrote: »
    Tekken wrote: »
    correct me if im wrong. but isn't setting up a subscription plan before you get access to the free 30 days common practice?
    It is a common thing. Now I'm not sure if everyone screaming at ZOS is upset about this very standard practice or if they're misunderstanding and don't realise they don't have the money taken from them immediately or if they're just being wretches.
    Its a bad practice regardless of how standard it is, like buying a pizza and before getting it handled over, the delivery boy demands to see your wallet in case you lack the cash for the pizza that you may or may not purchase next week,if you got no more dough, you dont even get the one you just paid for and hes holding in front of you.

    They could make a 30 bucks charge to ensure you have funds for the next two months, or why not six? its the same principle.
    But why the drama? Why don't you just ignore the stupidity of it and do what you have to do to get what you want to happen.

    You want to keep playing now? Just do the auth and don't let it stress you out (let alone come to the forums and stress everyone else about it out as well).
    Because ignoring it is the same as supporting it, because theres people who cant afford having 15 bucks on hold, and because its not right to demand fund checkups on an already paid product. Ill keep playing cos both me and my gf love the game, but that wont stop me from pointing the finger on yet another *** decission from ZoS.
    And if you can't afford having $15 on hold, then why are you playing this game in the first place? Why do you even have a computer with internet access? Get your priorities straightened out before throwing a fit over a commonplace business practice.
    idiot
  • Mizumi
    Mizumi
    Bunk wrote: »
    Mizumi wrote: »
    babylon wrote: »
    Mizumi wrote: »
    babylon wrote: »
    Tekken wrote: »
    correct me if im wrong. but isn't setting up a subscription plan before you get access to the free 30 days common practice?
    It is a common thing. Now I'm not sure if everyone screaming at ZOS is upset about this very standard practice or if they're misunderstanding and don't realise they don't have the money taken from them immediately or if they're just being wretches.
    Its a bad practice regardless of how standard it is, like buying a pizza and before getting it handled over, the delivery boy demands to see your wallet in case you lack the cash for the pizza that you may or may not purchase next week,if you got no more dough, you dont even get the one you just paid for and hes holding in front of you.

    They could make a 30 bucks charge to ensure you have funds for the next two months, or why not six? its the same principle.
    But why the drama? Why don't you just ignore the stupidity of it and do what you have to do to get what you want to happen.

    You want to keep playing now? Just do the auth and don't let it stress you out (let alone come to the forums and stress everyone else about it out as well).
    Because ignoring it is the same as supporting it, because theres people who cant afford having 15 bucks on hold, and because its not right to demand fund checkups on an already paid product. Ill keep playing cos both me and my gf love the game, but that wont stop me from pointing the finger on yet another *** decission from ZoS.
    And if you can't afford having $15 on hold, then why are you playing this game in the first place? Why do you even have a computer with internet access? Get your priorities straightened out before throwing a fit over a commonplace business practice.
    Because all that they have already covered and they live from paycheck to paycheck? you get enough examples of that with 2mins browsing this threads.

  • felixgamingx1
    felixgamingx1
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    Still absurd and is a bad business practice in the US when even merchants in China only charge 1USD in such authorizations.
  • cheeser123
    cheeser123
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    Bunk wrote: »
    And if you can't afford having $15 on hold, then why are you playing this game in the first place? Why do you even have a computer with internet access? Get your priorities straightened out before throwing a fit over a commonplace business practice.

    "And if you aren't in the same financial state as I am? Then go f**k yourself because if you aren't like me, I don't give a s**t about your problems."

    Ah the internet, the native habitat of the self-involved a**hole. Observe how it interacts with those who encroach upon the forum in which it has chosen to burrow.
  • Bunk
    Bunk
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    Mizumi wrote: »
    Bunk wrote: »
    Mizumi wrote: »
    babylon wrote: »
    Mizumi wrote: »
    babylon wrote: »
    Tekken wrote: »
    correct me if im wrong. but isn't setting up a subscription plan before you get access to the free 30 days common practice?
    It is a common thing. Now I'm not sure if everyone screaming at ZOS is upset about this very standard practice or if they're misunderstanding and don't realise they don't have the money taken from them immediately or if they're just being wretches.
    Its a bad practice regardless of how standard it is, like buying a pizza and before getting it handled over, the delivery boy demands to see your wallet in case you lack the cash for the pizza that you may or may not purchase next week,if you got no more dough, you dont even get the one you just paid for and hes holding in front of you.

    They could make a 30 bucks charge to ensure you have funds for the next two months, or why not six? its the same principle.
    But why the drama? Why don't you just ignore the stupidity of it and do what you have to do to get what you want to happen.

    You want to keep playing now? Just do the auth and don't let it stress you out (let alone come to the forums and stress everyone else about it out as well).
    Because ignoring it is the same as supporting it, because theres people who cant afford having 15 bucks on hold, and because its not right to demand fund checkups on an already paid product. Ill keep playing cos both me and my gf love the game, but that wont stop me from pointing the finger on yet another *** decission from ZoS.
    And if you can't afford having $15 on hold, then why are you playing this game in the first place? Why do you even have a computer with internet access? Get your priorities straightened out before throwing a fit over a commonplace business practice.
    Because all that they have already covered and they live from paycheck to paycheck? you get enough examples of that with 2mins browsing this threads.
    Maybe they should stick to f2p games and get a real job before they try out with the big league p2p bourgeoisie.
    Edited by Bunk on April 7, 2014 12:01AM
    idiot
  • cheeser123
    cheeser123
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    Bunk wrote: »
    Maybe they should stick to f2p games and get a real job before they try out with the big league p2p bourgeoisie.

    Wow your epeen must be huge. I'm surprised it doesn't jump out of the monitor and hit us all in the face. What a cool guy. Broke the needle right off my a**holeometer.
  • Bunk
    Bunk
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    cheeser123 wrote: »

    Wow your epeen must be huge. I'm surprised it doesn't jump out of the monitor and hit us all in the face.
    I think it just did :^)

    idiot
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