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transaction was not authorized.
veqluna
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I got transaction was not authorised. when trying to plan my sub. how can i do this 
Edited by veqluna on April 7, 2014 11:11AM 1
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Yep, same problem here. Been trying to set up my subscription since yesterday, and my early access just ran out... 0 -
it is eighter buggin out or you card doesnt work, or you dont have enough funds on your card/bank account to be able to pay0
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It isn't a problem with the card... I made purchases with this card just yesterday and it worked fine, and my bank account has over 8k in it...0
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veqluna✭I just want support to do their job and say " we looking in to this " or some thing , this make me sad
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I was having this problem as well when trying to subscribe with a credit card directly(info was correct and both cards have funds), I was able to do it through PayPal instead and didn't even need to have any funds on my PayPal account. So you could give that a shot, if it is the same issue I had.0
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LoneWalker✭✭Achromatis wrote: »I was having this problem as well when trying to subscribe with a credit card directly(info was correct and both cards have funds), I was able to do it through PayPal instead and didn't even need to have any funds on my PayPal account. So you could give that a shot, if it is the same issue I had.
I just registered in paypal JUST for this transaction and I get the same error...
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NickPolingSoul ShrivenSame problem here. Tried paypal, same error. No word from Zenimax.
This is absolutely unacceptable.0 -
Was a smooth launch until everyone had to sub, then the whole thing went south. Can't get my account registered due to it saying I have an invalid billing address and when I get that fixed, you can be damn sure that I will run into this problem as well.Edited by Freshmango55 on April 6, 2014 11:20PM1 -
it is eighter buggin out or you card doesnt work, or you dont have enough funds on your card/bank account to be able to pay
So, even with pre-purchased game I still need to have money on my card to plan my sub? (if its true its really stupid)
Anyway, any russian speaking people here? Will be glad to speak with them and have some help may be its me who doing something wrong0 -
same prob here - and its the card I used to purchase the digipak. somebody let their teenage kid setup the accounting end I guess0
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FieldMarshallSoul ShrivenSame problem - in my case no cash on pay-pal account nor the card backing it up. The problem is i wont get paid for another few days ;/. Please fix this.Edited by FieldMarshall on April 7, 2014 11:30AM0
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Sparkleav✭✭✭I have a joint account with my husband, mine and his went through fine yesterday but today I'm trying to set up sub for my son and it won't authorize, it's really not acceptable...you'd think they don't want the money.1
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Hi everyone. I contacted support and they answered me. I was not able to try it yet, may be it will help:
"From my research, I found that you must first check to see if Java Scripts are enabled in your web browser's settings. If there are any programs that could be blocking Java Scripts, such as Anti-virus, firewall or Web security programs, please disable this temporarily while attempting this transaction.
Make sure that if you are receiving a popup asking to run the Java Script. Press yes or accept to run the Java Script for the transaction."1 -
galvaniusSoul ShrivenSame problem here...
My story : i register account with explorer pack + headstart 3 days...all ok in headstart
ASA i' ve receive Elders scroll key (game)I don't know why... convalidation system doesn't work! I cannot receive confirmation email for type my code and enter in my account (i was on a changed ip)...and so i cannotupdate with Elders scrolls serial code + 30 days)
But i want play! So... i buy another explorer pack and register new account... finally cofirmation email arrive ( i try restart router and so change ip) but now "transaction not auth"...
You make me laugh! This is the last time Zenimax... you will lost many player soon, and Elders will go f2p soon... is only chance...
Edited by galvanius on April 7, 2014 2:47PM0 -
Just so you know, your bank/credit card has to have the sub plans cost in there.
If you have no money on your cards it will give you the authentication error.0 -
...and its stupid. I have to wait 3 more days for my card to have money, so I lost 5 days of my gameplay. Will someone return my 5 days gameplay for me?cubansyrusb16_ESO wrote: »Just so you know, your bank/credit card has to have the sub plans cost in there.
If you have no money on your cards it will give you the authentication error.
Admins must let people know about such things
Edited by LadyDaria on April 7, 2014 2:56PM0 -
zimmozmanSoul Shrivento bad my friend just subbed with paypal with no money in his bank lmao its not a funds problem0
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zimmozmanSoul ShrivenHi everyone. I contacted support and they answered me. I was not able to try it yet, may be it will help:
"From my research, I found that you must first check to see if Java Scripts are enabled in your web browser's settings. If there are any programs that could be blocking Java Scripts, such as Anti-virus, firewall or Web security programs, please disable this temporarily while attempting this transaction.
Make sure that if you are receiving a popup asking to run the Java Script. Press yes or accept to run the Java Script for the transaction."
yeah na that didnt work nice try though lol0 -
mortulatroSoul Shrivenim telling you guys zenimax will destroy the game and all the player community by their ***. i agree this game will be F2P in no time...0
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Charg✭✭✭mortulatro wrote: »im telling you guys zenimax will destroy the game and all the player community by their ***. i agree this game will be F2P in no time...
Lol no.
You should leave the game, I hate when you idiots say that it will be f2p, the game won't crash the game won't fail, it's just we are having some launch issues and they will be solved fast because it's a high priority for Zenimax to fix this.
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