Maintenance for the week of November 18:
• PC/Mac: No maintenance – November 18
• ESO Store and Account System for maintenance – November 19, 9:00AM EST (14:00 UTC) - 6:00PM EST (23:00 UTC)
• PlayStation®: EU megaserver for maintenance – November 19, 23:00 UTC (6:00PM EST) - November 20, 17:00 UTC (12:00PM EST)
https://forums.elderscrollsonline.com/en/discussion/668861
• PC/Mac: No maintenance – November 18
• ESO Store and Account System for maintenance – November 19, 9:00AM EST (14:00 UTC) - 6:00PM EST (23:00 UTC)
• PlayStation®: EU megaserver for maintenance – November 19, 23:00 UTC (6:00PM EST) - November 20, 17:00 UTC (12:00PM EST)
https://forums.elderscrollsonline.com/en/discussion/668861
Is there anyone got Error 500 when buying crown at shop ?
miffyjupiter
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I want to buy crown after I click buy and the page show —-》page cannot be found , Error 500 .
I asked support team by email , I am so angry that they use COPY AND PASTE format letter to tell me ： shut down firewall and anti-virus , use mobile phone to buy crown ..... @%#€*+. ....
I tell them I used PC with WiFi and iPhone with 4G , still cannot connect to the crown buying link , and then guess what happen ?
They reply : shut down firewall and anti-virus , use mobile phone to buy crown .......
FXXK ！ they just keep on copy and paste the message as a answer to the problem ！
Anyway , is there anybody have the same problem started from Wednesday ?
I have check the google , this BUG WAS happen at 2017 for a few day and then suddenly disappeared !
Thank you all .
I asked support team by email , I am so angry that they use COPY AND PASTE format letter to tell me ： shut down firewall and anti-virus , use mobile phone to buy crown ..... @%#€*+. ....
I tell them I used PC with WiFi and iPhone with 4G , still cannot connect to the crown buying link , and then guess what happen ?
They reply : shut down firewall and anti-virus , use mobile phone to buy crown .......
FXXK ！ they just keep on copy and paste the message as a answer to the problem ！
Anyway , is there anybody have the same problem started from Wednesday ?
I have check the google , this BUG WAS happen at 2017 for a few day and then suddenly disappeared !
Thank you all .
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Yes. I've had that problem for almost a day now. I even restarted my modem and nothing changed. Please extend the Crown Store special until this is fixed!1
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My ESO is not connected to my Steam account!
Dammit! I have to wait another year just for the Grim Harlequin motif? ***!0 -
Yes, currently I get error 500 when clicking on any of the "[n] Crown Pack" items in the store. Developers should look into this ASAP, especially with the event on...
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Nimrael✭✭Been getting this since yesterday, regardless of which computer or mobile I use, regardless of the browser, cleared cache, Firewall down etc.
So I'm guessing it's server side... would be good to get any sort of reply from ZOS on this.1 -
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Nimrael✭✭Yep, still the same thing, not just for me, but for a number of people in my guild as well.
I submitted a ticket, but this definitely seems to be something server side, so I do think any reply from ZOS would be helpful.1 -
qbkitsune✭✭Same here and it's still giving me error 500, though it does say "ESO Store and Account System for maintenance – October 24, 9:00AM EDT (13:00 UTC)" at the top in the maintenance banner. I'm assuming this means they are aware of the problem and are trying to fix it, but I can't find any official posts about it.1 -
Nimrael✭✭Still have the issue, my ticket got the response that it'll be getting looked into - and then no contact at all for 5 days (I've responded so the ticket doesn't expire).
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I got the same response, that a "specialized team" will look into the issue and then nothing for three days and counting.
I noticed some errors in the console on the item's store page though:
Edited by CaptainInfested on October 25, 2018 12:09PM0 -
Nimrael✭✭Yeah this is increasingly frustrating as the event is slowly running out, and with it some limited time offers in the store...1
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Just to report that the problem is solved for me now, I could finally see the item page and complete the purchase.0