Maintenance for the week of June 17:
• PC/Mac: NA and EU megaservers for patch maintenance – June 17, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – June 17, 10:00PM EDT (June 18, 2:00 UTC) - June 18, 5:00AM EDT (9:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – June 17, 10:00PM EDT (June 18, 2:00 UTC) - June 18, 5:00AM EDT (9:00 UTC)
Can't register/subscribe
Hello, I preordered the game from amazon but when I try to register the code that comes with it I get the following message (on the credit card info page):
The transaction was not authorized. Please check the provided information again or contact support at
http://help.elderscrollsonline.com.
Which I did. Many times. I also made other purchases today to make sure the card was worked correctly, which went through fine, and triple checked to make sure I was entering the registration code correctly. The error message doesn't really provide any information about why it was not authorized, so I don't know what the problem is. Any advice as to how I can register would be appreciated.