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Login Error: Information Incorrect
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Rai✭I already figured that early access ended, but I bought the digital version directly from zenimax, which inculdes the first 30 days, and now at the account site it wants me to pay for 30 days o.OEdited by Rai on April 6, 2014 12:32PM0 -
deviousdevin.dp_ESOSoul ShrivenEvery single online game that requires a subscription makes you enter your payment information before you play. It's not just common, it's the industry standard. They've had a notice telling you to make sure it's set up so you can keep playing, it literally popped up every time that you started the game....0
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deviousdevin.dp_ESO wrote: »Every single online game that requires a subscription makes you enter your payment information before you play. It's not just common, it's the industry standard. They've had a notice telling you to make sure it's set up so you can keep playing, it literally popped up every time that you started the game....
Actually it didn't specify WHEN we have to set it up. it just said to set it up.... so im assuming most thought that they could set it up after the first FREE 30 days of gametime.....
they could have said "you must set up your subscription plan after the early access ends otherwise you will not be able to log in."
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Set up your sub, give it 2 minutes and all should be good. Very poor communication by ZoS once again.0
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Sirmati✭In any way i dont be inform about i need to pay for next month to take free 30 days. Is it lawful consumer? In my opinion, I bought the product, and I received the product inconsistent with the agreement. So the contract is not valid. In that case, can I claim a refund my money from zenimax??0
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Rai✭when Im trying to set up my payment mode, I was actually planing to pay via paysafecard since I dont feel comfortable using my bank account....so if I buy 30 days now, will I have 60 days overall? 30days included in the digital version + 30days bought? Or is zenimax trying to troll me
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!! FIX: You have to add a subscription model to start using your free game time of 30 days. These free 30 days are used up first before you start paying for your subscription. In example, purchasing a 30 days one-time subscription will give you 60 days of playtime. 30 free + 30 purchased.1
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Rai✭Emberheart wrote: »!! FIX: You have to add a subscription model to start using your free game time of 30 days. These free 30 days are used up first before you start paying for your subscription. In example, purchasing a 30 days one-time subscription will give you 60 days of playtime. 30 free + 30 purchased.
thats what I needed to know, thanks
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IPhantomSoul ShrivenLove that I have to wait in a long queue to even set up a subscription.
Says it will be 20 minutes or more...you kidding me.Edited by IPhantom on April 6, 2014 12:47PM0 -
This really should have a better error message....Edited by loniedavidub17_ESO on April 6, 2014 12:48PM0
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bokafixSoul ShrivenSame problem here.
And a little bit more.
At first of all I bought a game WITH 30 day gametime. And I cant use it because I have to pay 30 more day to login. Plus, when I bought the game I didnt get notice about that rule to have an active subscription.
Secondly I cant transfer money to my credit card because thats a f*cking SUNDAY!!! And the banks are closed in the half of the world. So I think you screw your customers. My advice to spend your time to fix the bugs not to
Thats way - what you follow boyz - the best to be a second SWTOR!
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steve.williams61b16_ESOSoul Shrivenis the account queue broken, as it is now paused and doesn't seem to be counting down, and provides zero info on status.0
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EassyESoul ShrivenI just want to give them my MONEY!! BUT THEY NO WANT!! Please add a subscription option to my account page.. Thank you #stockholmsyndrome from developers....0
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Emberheart wrote: »!! FIX: You have to add a subscription model to start using your free game time of 30 days. These free 30 days are used up first before you start paying for your subscription. In example, purchasing a 30 days one-time subscription will give you 60 days of playtime. 30 free + 30 purchased.
Also, it may take 15-30 minutes after subscribing for your game to be playable again. With so many subscribers at once it just takes a while to activate all those games.0 -
the page just froze on me mid subscribing..... now im locked out since the queue line is "paused"? they want me to pay but they won't let me.... i just want to plaaaaaay :'(0
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Loligo✭✭ZOS_JasonL wrote: »Hey there, @Vyrthure. Sending you a PM. Thanks!
Although I was playing last night, today my login information is now incorrect. What's up with that? I can't even view my account - it sticks me in a queue and says the line is paused.
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"Incorrect login info", Then I go to account.elderscrollsonline.com, and I get "YOU ARE NOW IN LINE", "There are more than 100 users in line in front of you". Really? So I can't even pay to play the game, I have to wait in a line of more than 100 people?0
