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Login Error: Information Incorrect

Vyrthure
Vyrthure
✭✭
I have not been able to login for over 24 hours. Support gives me ridiculous automated answers that have absolutely nothing to do with the problem. I am aware this is a common problem, and would like for admins to actually contact us with some sort of answer.
  • ZOS_JasonI
    ZOS_JasonI
    ✭✭✭✭
    Hey there, @Vyrthure. Sending you a PM. Thanks!
    The Elder Scrolls Online Social Team - ZeniMax Online Studios
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  • Vyrthure
    Vyrthure
    ✭✭
    ZOS_JasonL wrote: »
    Hey there, @Vyrthure. Sending you a PM. Thanks!

    Thank you I appreciate it. =)

  • WhisperSD
    WhisperSD
    Soul Shriven
    Well, I have the exactly same problem. Can you tell me what's about and how can I fix it?
    Thanks in advance
  • skykingz
    skykingz
    Soul Shriven
    i have the same problem:S
  • jamfort76_ESO
    This just started for me. I even went to the store and changed my PW. Still cannot get back in.
  • WylieCoyote1511
    WylieCoyote1511
    ✭✭✭
    same problem here!!
  • Sideshow
    Sideshow
    Soul Shriven
    Can't login... I would like to play today ...
  • jeffsmith
    jeffsmith
    ✭✭
    same problem
  • Helmutstein
    Helmutstein
    Soul Shriven
    I have the same problem. I was in PvP zone when the crashed ... since this crashe i am not able to join -> incorect login ?
  • scottyvernon
    scottyvernon
    Soul Shriven
    same here, i played without problems this morning :(
  • snowbunnies6ub17_ESO
    just tried logging in, incorrect information error? went and changed my password and i still can't log in. Halp please! :'(
  • 979684267993
    979684267993
    Soul Shriven
    Same
  • Immagine
    Immagine
    Soul Shriven
    Same problem until now :\
  • LickerOfWindows
    LickerOfWindows
    Soul Shriven
    I am also having the same problem. It is only when trying to log into the game. I can access my account via the website just fine.
    Edited by LickerOfWindows on April 6, 2014 12:23PM
  • snowbunnies6ub17_ESO
    same happened with my friend, he went on his account and added a subscription. He was able to log on after that. ;(

    i thought we had 30 free days?
  • Runie
    Runie
    Same here. Fix fix fix fix pls
  • ufgator
    ufgator
    Soul Shriven
    Same problem here.
  • Keurk
    Keurk
    same problem ...any fix?
  • Tolio
    Tolio
    Same problem here :(
  • EassyE
    EassyE
    Soul Shriven
    Exact same problem...
  • jeffsmith
    jeffsmith
    ✭✭
    I picked a subscription plan, and it let me back into the game.

    I would have thought my $80 got me my first 30 days of play included, but apparently not.
  • tokyov
    tokyov
    ✭✭
    early access has ended
  • SadisticSavior
    SadisticSavior
    ✭✭✭
    Same problem here

    Was able to log in about an hour ago
  • WylieCoyote1511
    WylieCoyote1511
    ✭✭✭
    tokyov wrote: »
    early access has ended

    Well....

    1) That's the message people should be getting, not login information incorrect.

    2) No one should have to enter any payment information until the 30 days free trial is up.

  • WhisperSD
    WhisperSD
    Soul Shriven
    tokyov wrote: »
    early access has ended

    I couldn't enter even when the early access was still on. I'm trying this for more than a week!

  • Absynthe
    Absynthe
    ✭✭
    Same here.. attempting to login to game gives the error "Information Incorrect". I am guessing either my account was hijacked or this is their way of saying Early Access is over. -.-
    Leonine Tigeress
  • davidmaes20b16_ESO
    Suddenly same thing here
  • dodong
    dodong
    Soul Shriven
    Login information incorrect error too.
  • Runie
    Runie
    cant acces acc atm either, so im guessing something is Again broken....
  • snowbunnies6ub17_ESO
    errrr it just ticks me off how i have to go on a clue hunt to figure out why i am unable to log on.... they can't just put a message on the game? simple, "you must pick a subscription plan in order to continue playing."

    :(
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