Yes, it's your Internet connection de-synchronising the game on your computer from the Servers. This happens to me occasionally on the NA Server and happened to me a lot on the EU server. I understand that what happens is that a series of data packets get blocked in communications. Once you're desynched it can take a while before a reconnection occurs. If you have been activating a number of things they can be buffered so when the reconnection happens they all reach the server at the same time which it reads as spamming and automatically logs you out. Desynching is also responsible for "rubberbanding"

Keep in mind that the connection that you have to your internet provider is not all of the connection. It must pass through multiple points to reach the Zos Servers. Check to make sure there are no other programs accessing the internet, as these can cause it as well as lag. Check your internet provider. Those are the only things I can suggest off the top of my head.

I now only the EU server on the weekend when I can play during the day while the Europeans are mostly asleep and the internet traffic is comparably low.

We went ahead and made tickets for you, @Aerosnl‌ and @ahstin2001nub18_ESO! Our Support Team will be in touch via email so that they can investigate why you're having trouble staying in the game. We also moved this thread to the Customer Support section of the forums. Thanks for your patience!

This same thing is happening to me as well. It is very annoying and frustrating. I've had lag issues with other online games from time to time but nothing like this. The constant re-logs are driving me nuts.

xherics wrote: »

It is just the LAG... nothing else... Server drops the connection for a second or two and when it reconnects, we all are kicked with booting/spamming reasons...

Explanation:
When the server drops connection, so is not connected to the client and we still try to move, use skills, open inventory, etc., the client sends immediately after server reconnects all of these tries (all movement, spells, every command in one package) and the server evaluates this as spamming... This happens during the busy times, when more people are online. This is not players fault... This is happening to me as well on the EU server..

no, i am not getting kicked for "spamming". i have gotten that once so i do know what that looks like, though i still don't know how i got tagged for spamming. i fell out of sync with the server, and had numerous hard crashes. falling out of sync with the server typically points to an issue between the two points, not necessarily THE two points. you can typically run a ping program to find out packet information, but to do that i would need the servers IP address. the ESO web site wouldn't work because the web sit could be housed else where. for all i know the web site is in sweden and the game server is in alaska. a ping check would be useless. that leaves the crude ways of testing.

If you have a firewall software installed or a router with access, you can easily find the IP, to which the eso.exe is connecting after you start the game an log in.

Btw, for sure, it will be an USA IP address for EU server also...

I have this problem when my router turns off and then on - I can't interact with anything, can't toggle crouching. When computer tries to connect again, it just goes to logout screen. Much less often it does lag with active internet connection, but it's infinite (more than 5 minutes, actually), so I have to shut down the game.
Do other internet applications work properly while you have this lag? Are you sure you haven't random short disconnects?

Thanks for all the help, it has been solved!

Aerosnl wrote: »

Thanks for all the help, it has been solved!

Hey

I'm having this issue since Thieves' Guild DLC. Every 1 hour (or so), I get randomly kicked. Tried almost anything recommended in forums, to no avail.
Recently, I've come to realize that I tend to get kicked whenever there's traffic on EU server, usually at prime time. I would log early morning hours (my evenings, actually), and play uninterrupted for hours. Try logging during afternoon or everning, when there's lotsa fellas on, and I get myself kicked every hour.

Hi everyone,

I'm so sorry for not replying at all. I've been away from the game for about 1,5 - 2 years and wanted to check the forums before I'm coming back, only to see I haven't been on the forums at all since this issue. I didn't check back to see any of your questions regarding my resolved issue, my bad!

Long story short, the issue lasted for quite some time and even came back after a few months. Turns out at first I had to flush my DNS and add Port Forwarding to my router. How I did this initially is something I don't remember, but it solved the problem at first.
I pretty much followed these steps provided by ESO Support:

- Flush your DNS:
Click on the Start button
Type cmd in the Start Menu
Right-click on Command Prompt and select Run as Administrator
Type "ipconfig /flushdns" and hit enter
If it was successful, you will see the message "Windows IP configuration successfully flushed the DNS Resolver Cache"

- Add Port Forwarding. These are the ports that the game utilizes on the router. If any of them are closed, it can cause various connection issues, including lag.
TCP / UDP Ports 24100 through 24131
TCP / UDP Ports 24300 through 24331
TCP / UDP Ports 24500 through 24507

Two months later however, the problem returned worse than ever. Every 20 seconds I would return to the login screen. I followed all fixes that ESO Support gave me but after a while they didn't know how to fix it either.
Fun fact: my laptop (on the same internet connection) had no problems at all, so I figured it must've been a problem on my PCs end, even though reports showed otherwise...
Eventually, I contacted my internet provider. They told me to NOT port forward as it could be unsafe. I removed the port forwarding and decided to see if there were different launcher options as my last resort. (I don't know why I didn't think of this earlier, or why ESO Support didn't mention anything about it).

I tried using the eso64.exe (located at ...\Zenimax Online\The Elder Scrolls Online\game\client), instead of the eso.exe via the launcher. I was able to login and everything worked! I was very confused...
Even though the reports I had sent to ESO Support told me it should've be an internet problem, using the 64bit client fixed the whole problem. No disconnections after login whatsoever. Error 301 I was getting constantly was gone using the 64bit client.

Like I said, I've been gone from the game and want to pick it up again. I don't know if a 64bit client still works as a fix as there have been a lot of changes over time obviously.
Still, I wanted to give you the fix that finally worked for me. Sorry for only coming back to you almost 5 years later haha.

Hope this might still help anyone, see you soon in Tamriel!