ZOS_JasonL wrote: »Hi there, everyone. Just to confirm, have you tried temporarily disabling your firewall and anti-virus protection? They may be interfering with your ability to log into the game. If you're unable to fully disable your anti-virus/firewall, be sure to add “bethesda.net_launcher” and “eso.exe” into your firewall exceptions. Please let us know if you're still encountering any issues.