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https://forums.elderscrollsonline.com/en/discussion/691699/
· [COMPLETE] EU megaservers for maintenance – April 27, 2:00 UTC (April 26, 10:00PM EDT) - April 27, 16:00 UTC (12:00PM EDT)
· [IN PROGRESS] NA megaservers for maintenance – April 27, 3:00AM EDT (7:00 UTC) - 5:00PM EDT (21:00 UTC)
https://forums.elderscrollsonline.com/en/discussion/691699/
Having trouble accessing my account on the website.
Greetings,
Well it seems the password for my account at elderscrollsonline.com no longer work and looks like I forgot the answer to my secret question to reset it. I sent in a ticket for help hours ago for help and haven't heard back yet is there any other options to get ahold of support or will I just have to keep resubmitting tickets in hopes I hear back eventually?
Well it seems the password for my account at elderscrollsonline.com no longer work and looks like I forgot the answer to my secret question to reset it. I sent in a ticket for help hours ago for help and haven't heard back yet is there any other options to get ahold of support or will I just have to keep resubmitting tickets in hopes I hear back eventually?
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ZOS_Billadmin@Cyrus_Grimwulf
You do not need to keep resubmitting tickets as your initial ticket #180904-002709 is still open. Customer support will assist you soon in recovering access to your account.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Hi there well finally was able to figure out my password so was wondering if there is a way I cancel my ticket on the issue. The number is 180904-0027090
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ZOS_Billadmin@Cyrus_Grimwulf
You can reply to the last support email and let them know the issue is now resolved.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0