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• ESO Store and Account System for maintenance – December 10, 9:00AM EST (14:00 UTC) - 12:00PM EST (17:00 UTC)
Having trouble accessing my account on the website.
Greetings,
Well it seems the password for my account at elderscrollsonline.com no longer work and looks like I forgot the answer to my secret question to reset it. I sent in a ticket for help hours ago for help and haven't heard back yet is there any other options to get ahold of support or will I just have to keep resubmitting tickets in hopes I hear back eventually?
Well it seems the password for my account at elderscrollsonline.com no longer work and looks like I forgot the answer to my secret question to reset it. I sent in a ticket for help hours ago for help and haven't heard back yet is there any other options to get ahold of support or will I just have to keep resubmitting tickets in hopes I hear back eventually?
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ZOS_Billadmin@Cyrus_Grimwulf
You do not need to keep resubmitting tickets as your initial ticket #180904-002709 is still open. Customer support will assist you soon in recovering access to your account.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Hi there well finally was able to figure out my password so was wondering if there is a way I cancel my ticket on the issue. The number is 180904-0027090
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ZOS_Billadmin@Cyrus_Grimwulf
You can reply to the last support email and let them know the issue is now resolved.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0