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Launcher Freezes, unable to install patch 9/4/18

Soul Shriven

My launcher freezes 9% into today's patch update.

Help! The same thing is happening on my PC.

  • ZOS_BillE
    If you've not done so, please try running a repair through your ESO launcher. If the update or repair still freezes at 9% you can also try the following.

    Delete the ESO Launcher Folder

    Open Finder, go to Applications, and then look for and delete the Zenimax Online folder.
    The Launcher folder will be under the main ZOS folder.

    Download a new ESO Launcher

    Once you have deleted the folder, download the ESO Launcher from your account management page here to reinstall it. You can do this by logging in to your account on our website and clicking the Download Game button on the page for your appropriate platform.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Lostsolz
    Soul Shriven
    Calling my internet provider C.O.X fixed the issue for me. they reset my connection from their end and forced my moden/router to update and i have had no issues since
    Edited by Lostsolz on January 6, 2019 6:49PM
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